Related Manuals for Mitel MiVoice Business EX Controller
Summary of Contents for Mitel MiVoice Business EX Controller
- Page 1 MiVoice Business EX Controller Installation and Administration Guide Release 9.1 March 2021...
- Page 2 Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
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Page 3: Table Of Contents
Contents 1 About this Guide..............5 2 About EX Controller...............7 2.1 Overview......................7 2.2 EX Controller Architecture................. 7 2.3 User Interfaces....................9 2.4 Supported Hardware Configuration..............13 2.4.1 Sample Configuration................13 2.4.2 Optional Accessory................. 14 2.5 Models and Part Numbers................14 2.6 Specifications.................... - Page 4 4.2 Prerequisites....................28 4.3 Accessing the EX Controller Deployment Tool..........28 4.4 Updating the EX Controller Deployment Tool..........30 4.5 Running the EX Controller Deployment Tool to Install the MiVoice Business Virtual Machine.......................31 4.6 Post-Installation Tasks..................39 4.6.1 Default Passwords.................. 39 4.6.2 Log into Server Manager................39 4.6.3 Licensing the MiVoice Business system..........40 4.6.4 Log into the MiVoice Business System Administration Tool....
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Page 5: About This Guide
1 About this Guide The EX Controller Installation and Administration Guide is intended for certified MiVoice Business technicians who are installing, upgrading, maintaining, and troubleshooting the ® Mitel MiVoice Business software deployed on an EX Controller. What’s new Table 1: Issue 1.0... - Page 6 IP pho nes, such as network design, QoS mechanisms and related protocols. Contacting Mitel Technical Support Keep the following information handy when you contact the Mitel Technical Support: • MiVoice Business software version installed or trying to install •...
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Page 7: About Ex Controller
About EX Controller Under Technical Support, click Contacting Mitel Technical Support. The Contacting Mitel Technical Support page is displayed that describes various ways to contact Mitel Technical Support. 2 About EX Controller 2.1 Overview The EX Controller is a hardware platform that supports the MiVoice Business call processing software. - Page 8 About EX Controller The Deployment Tool is a web-based application that is used for deploying the MiVoice Business virtual machine on the EX Controller. The following is a graphical representation of the EX Controller architecture after deploying the MiVoice Business system software. After the deployment, the controller shuts down the Deployment Tool virtual machine and starts the MiVoice Business virtual machine.
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Page 9: User Interfaces
• Server Manager • MiVoice Business System Administration Tool • Mitel Configuration Wizard (MiCW) • EX Controller Web GUI Deployment Tool The Deployment Tool is a web-based application that is used for deploying the MiVoice Business system software on the EX Controller. The Deployment Tool is available during the deployment. - Page 10 About EX Controller Figure 2: Server Manager Home Page MiVoice Business System Administration Tool The MiVoice Business System Administration Tool is a web-based application that is used for programming the MiVoice Business system (call programming). The MiVoice Business System Administration Tool is available after the deployment. EX Controller Installation and Administration Guide...
- Page 11 About EX Controller Figure 3: System Administration Tool Home Page Mitel Integrated Configuration Wizard The Mitel Integrated Configuration Wizard (MiCW) allows you to perform initial system setup and user commissioning of a MiVoice Business platform. The MiCW is available after the deployment.
- Page 12 About EX Controller Figure 4: Mitel Integrated Configuration Wizard EX Controller Web GUI The EX Controller Web GUI is a web-based application that is typically used only for troubleshooting purposes. The EX Controller Web GUI is available after the deployment.
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Page 13: Supported Hardware Configuration
About EX Controller Figure 5: EX Controller Web GUI Home Page 2.4 Supported Hardware Configuration The EX Controller has eight slots for accommodating the following cards: • 1 port PRI (T1/E1) card • 1 DSP card (required one per chassis when using an FXS or FXO card) •... -
Page 14: Optional Accessory
About EX Controller 2.4.2 Optional Accessory A Linux-compatible USB audio is required to support an external Music on Hold source. Mitel recommends using Pluggable USB Audio Adapter. The USB audio can be plugged into, USB1 or USB2 port of the EX Controller. -
Page 15: Specifications
About EX Controller 2.6 Specifications 2.6.1 Operating Environment • Operating temperature range 0 °C (0 ° F) to +40 °C (104 ° F) • Humidity maximum 85% and non-condensing 2.6.2 Storage Temperature -20 °C (-4 °F) to +70 °C (158 °F) 2.6.3 Dimensions and Weight PARAMETER DESCRIPTION... - Page 16 About EX Controller LED State Description 1 and 2 Unit with power 1 and po Green blinking Unit is being restarted. wer 2 connectors 1 cycle per second, 50% duty Green steady on Unit is restarted. one LED Red, steady on No current or failing power supply on the power connector.
- Page 17 About EX Controller LED State Description Green 100 Mbps Yellow 1000 Mbps ETH2/3/4/5/ext -Right LED Green blinking, variable Connected with active network traffic. (activity) rate Green, steady on Connected with no active network traffic. Not connected ETH2/3/4/5/ext -Left LED 10 Mbps (speed) Green 100 Mbps...
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Page 18: Power And Grounding
About EX Controller Connectors/Cards Description ETH2-ETH3-ETH4/EXT-ETH5/EXT 10/100/1000 BaseT Ethernet RJ45 connector for access to a LAN. These ports are used by default for LAN c onnections. FXO card with FXO ports RJ11 connectors offering analog PSTN access. 2.6.5 Power and Grounding Figure 6: Unit with Dual Power Supply Redundant power supply unit has no power switch. -
Page 19: Hardware Interface Comparison Of Ex With Other 3300 Icp Controllers
About EX Controller • Slot numbers are displayed on the front, left-bottom corner of the controller. • Cards must be installed from slot 1 sequentially, without leaving empty slots between the cards. • There must not be any empty slot between cards. •... - Page 20 About EX Controller Hardware Interface Specifica FXS Card on an EX Controller ONS card on a 3300 ICP C tion ontroller Not specified DC leakage resistance 10 kΩ 4 REN Ring load capability 2 REN (equivalent to 3500 Ω in R + C combination with C not exceeding 10 Ringing voltage open 45 Vrms...
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Page 21: Hardware Installation
Hardware Installation Hardware Interface Specifica FXS Card on an EX Controller ONS card on a 3300 ICP C tion ontroller Not specified Timed-flash detection Programmable between 60 and 1500 ms Not specified Dial-pulse detection Not supported Not specified Metering generation Not supported Not specified Earth recall detection... -
Page 22: Package Checklist
Hardware Installation Cabling on page 27 3.2 Package Checklist Item Condition EX Controller (Qty 1) Power cord with the proper model for the country (Qty 1) Qty 2 for EX Controller with dual power supply unit. Chassis rack mounting bracket (Qty 2) Chassis rack mounting bracket screws (Qty 2) Ethernet patch cable, CAT-5E, 7 feet (Qty 1) Polyurethane self-adhesive black cylindrical bumper (Qty 1) -
Page 23: Tools And Equipment
Hardware Installation • Cables must not pull or create a lateral stress on the connectors; that is, they must be long enough. • Cables must be installed in such a way the personnel working in the vicinity of the equipment do not trip on them. •... -
Page 24: Cleaning Instructions
Hardware Installation Task Verified by Date Mounting tools and equipment available. Additional equipment available. EX Controller received. Regulatory compliance and safety information received. Warranty card received. Software version verified (download the latest Deployment Tool) Rack, desktop mounting of chassis completed. Initial electrical connections established. -
Page 25: Installing Telephony Cards
Hardware Installation Make a note or take a picture of your unit's serial number before you begin the installation. The serial number is located underneath the EX Controller casing. Unpack the controller and go through the Package Checklist on page 22. Apply the polyurethane self-adhesive black cylindrical bumper protective products to the bottom of the controller. - Page 26 Hardware Installation Warning: The controller unit must be turned off before adding, removing, or swapping the system cards. Turn off the power sources used to power the controller at the circuit breaker. Disconnect all cables (except the earth ground connection) from the controller. CAUTION: Power source cables must be disconnected last.
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Page 27: Cabling
Software Installation 3.8 Cabling To connect cables: Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack). Turn off the power switch of the controller. -
Page 28: Pc Requirements
Download Center to your deployment PC. • Download the EX MiVoice Business software image zip file (MiVB-9.x.x.x-yy.img.zip) from Mitel MiAccess > Software Download Center to your deployment PC. • Download the latest Mitel Configuration Wizard (MiCW) executable file (MICW_7_x_x_x_x_x_Setup.exe) from Mitel MiAccess > Software Download Center to your deployment PC. - Page 29 Software Installation Warning: Make sure that you turn on and connect only one EX Controller to the network. If you connect more than one EX Controller to the network, then you might not know which controller you are connected to. To access the Deployment Tool: Enable NetBIOS over TCP/IPv4 on your deployment PC.
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Page 30: Updating The Ex Controller Deployment Tool
Software Installation 4.4 Updating the EX Controller Deployment Tool After you access the Deployment Tool, you must update the Deployment Tool. To update the Deployment Tool: In the Deployment Tool home page, click Update. Note: Updating the Deployment Tool upgrades the DGW firmware also. EX Controller Installation and Administration Guide... -
Page 31: Running The Ex Controller Deployment Tool To Install The Mivoice Business Virtual Machine
Software Installation Click Choose File, and select the exdeploy-x.x.x.x.zip file. Click Check for updates. If an update is available, the system updates the Deployment Tool. The Progress window displays the progress of the update. Verify the update by checking the version number displayed on the top-right corner of the Deployment Tool home page. - Page 32 Software Installation The partial + finish deployment mode allows you to complete the deployment in two phases. In the first phase, the EX Controller is partially deployed. That is, after a partial deployment, the Deployment Tool virtual machine continues to run, and the MiVoice Business virtual machine is shut down.
- Page 33 Under General Settings, enter the following details: ARID — The Application Record ID (ARID) for the MiVoice Business system • to acquire and register licenses with the Mitel Application Management Center (AMC). Optionally, you can license the system after the deployment through Server Manager.
- Page 34 Select Enable secure EX controller access to disable the SNMP v2 protocol on the EX Controller. This blocks unsecure access to the controller. It is recommended to leave the check box cleared to configure the MiVoice Business system using the Mitel Configuration Wizard (MiCW) post deployment. EX Controller Installation and Administration Guide...
- Page 35 Software Installation Leave the following WAN Settings blank unless you are setting up a WAN configuration for the EX Controller: IPv4 EX Controller WAN address IPv4 Call Manager WAN address IPv4 default WAN gateway Under LAN Settings, specify the IPv4 LAN settings: IPv4 EX Controller LAN address —...
- Page 36 Software Installation Note: Ignore the warning message about FQDN. For example, “FQDN coyote.acme.com is not resolvable”. The system starts the full deployment process. It takes approximately 25 minutes to complete the deployment. When the deployment is complete, the following message is displayed. “Full deployment completed.
- Page 37 Software Installation Note: Ignore the warning message about FQDN. For example, “FQDN coyote.acme.com is not resolvable”. The system starts the partial deployment process. It takes approximately 25 minutes to complete the deployment. After the partial deployment, if required, power off the EX Controller, and finish the deployment later.
- Page 38 Software Installation Note: Ignore the warning message “FQDN coyote.acme.com is not resolvable”. The system starts to finish the deployment. It takes approximately 2 minutes to finish the deployment. When the deployment is complete, the following message is displayed. “Finish Deployment Completed. You may restart the EX controller.” Continue with step Click Reboot to restart the EX Controller.
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Page 39: Post-Installation Tasks
Software Installation 4.6 Post-Installation Tasks 4.6.1 Default Passwords The default user names and passwords to be used after the deployment are as follows: • The default user name for the Server Manager user accountsis admin and root and the default password is default1. The default user name for the System Administration Tool user account is system and •... -
Page 40: Licensing The Mivoice Business System
Address of proxy • TCP port used to connect to proxy. The proxy server must be configured to forward TCP packets on the incoming port to the AMC address (sync.mitel-amc.com) on port 22. Click Activate to synchronize with AMC and activate ServiceLink. -
Page 41: Log Into The Mivoice Business System Administration Tool
Software Installation ServiceLink status information. New configuration instructions, such as services you have added or deleted to your AMC account, are updated at this time. 4.6.4 Log into the MiVoice Business System Administration Tool Log into the MiVoice Business System Administration Tool by entering <IPv4 Call Manager LAN address>... - Page 42 Software Installation The first time you connect, you must install the MiVoice Business certificate. Chrome and Edge To install the MiVoice Business certificate: On the login page, click Install MiVoice Business Certificate and follow the instructions provided to install the certificate. Firefox To install the MiVoice Business certificate: Start a System Administration Tool session by connecting to the MiVoice Business...
- Page 43 Software Installation Click System Administration Tool. The System Administration Tool home page is displayed. You will be prompted to install XML Components when you log into the System Administration Tool for the first time. At the prompt, “Do you wish to install or upgrade the required XML components?”, click Install Now.
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Page 44: Log Into The Ex Controller Web Gui
Software Installation 4.6.5 Log into the EX Controller Web GUI Enter the IPv4 EX Controller LAN address specified during the deployment in the address bar of your web browser. The EX Controller Web GUI login page is displayed. In the User Name field, type Public. In the Password field, type the password of the Server Manager’s admin user. - Page 45 Software Installation Click Login. The EX Controller Web GUI home page is displayed. If the login fails, see Unable to log into the EX Controller Web GUI as mimx user after a password reset using Server Manager. Important: The EX Controller Web GUI is used for troubleshooting purposes only. Do NOT use this GUI for programming trunks or the MiVoice Business system.
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Page 46: Program The Mivoice Business System
4.6.6 Program the MiVoice Business System Program the MiVoice Business system using one of the following options: • Mitel Integrated Configuration Wizard (only if you have cleared the Enable secure EX controller access check box (step 6) in the Running the EX Controller... - Page 47 Software Installation Note: If you hover over the default configuration file, a Tooltip is displayed that provides information about the default configuration file. Trunk Configuration Details T1/D4 Execute the following configuration scripts: E&M • To configure Immediate Start, execute: trunks mitel_T1_EAM_ulaw_immediate_ perslot.cfg To configure Wink Start, execute: •...
- Page 48 Software Installation Note: Trunk Configuration Details R2 trunk To configure R2 trunks, execute the configuration file applicable to your country: • To configure R2 trunks execute: mitel_R2_Argentina_perslot.cfg mitel_R2_Brazil_perslot.cfg mitel_R2_ITU_perslot.cfg Note: mitel_R2_ITU_perslot.cfg is applicable for generic ITU configuration. mitel_R2_Mexico_perslot.cfg mitel_R2_Philippines_perslot.cfg mitel_R2_SaudiArabia_perslot.cfg mitel_R2_Venezuela_perslot.cfg •...
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Page 49: Maintenance
Maintenance 5 Maintenance 5.1 Software Upgrade You can upgrade the MiVoice Business system software using the blades utility in Server Manager (ServiceLink > Blades). EX Controller Installation and Administration Guide... -
Page 50: Prerequisite
Maintenance 5.1.1 Prerequisite Ensure that the network backup is configured properly in Server Manager (Administration > Backup). 5.1.2 Procedure To upgrade the software EX Controller Installation and Administration Guide... - Page 51 Maintenance CAUTION: The upgrade process causes service interruption. Log into Server Manager on page 39. Click onBlades, located in the left-side panel underServiceLink. ClickUpdate Listto view the new versions available from the AMC in the blade list. Install the blades in the following order: ServiceLink MiVoice Business Read the End User License Agreement, and at the bottom of the page clickAccept all...
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Page 52: Backup And Restore
Maintenance Run the following commands: cd /tmp mkdir -p /mnt/cdrom mount Blade-MiVoiceBusiness-9.1.0.88-01.iso /mnt/cdrom mount: /dev/loop0 is write-protected, mounting read-only cd /mnt/cdrom/Software/ Log into Server Manager on page 39 and verify that the mounted software blade is displayed in the ServiceLink > Blades page. Perform the software upgrade. -
Page 53: Backup And Restore Using Mivoice Business System Administration Tool
Maintenance 5.2.2 Backup and Restore Using MiVoice Business System Administration Tool The database backup using the MiVoice Business System Administration Tool includes the MiVoice Business system database. Note: The database backup generated from the System Administration Tool does not include the EX Controller (host) database. To perform a backup, log into the MiVoice Business System Administration Tool, and navigate toMaintenance and Diagnostics >... -
Page 54: Telephony Cards
Maintenance Remove the telephony cards from the EX Controller. SeeTelephony Cards on page Procure a new EX Controller. For part numbers, seeModels and Part Numbers page 14. Install the EX Controller. SeeHardware Installation on page 21. Note: Ensure that you install the cards in the slots as noted in step 1. Deploy the system software. - Page 55 Maintenance Current slot configu If the new card Recommended action ration you want to inst all is Slot 1- DSP Replace the DSP card in slot 1with the PRI card. Slot 2- FXO Install the DSP card in slot 4(next available Slot 3- FXS slot).
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Page 56: Change Ip Address Of The Ex Controller Web Gui
Maintenance Disconnect all cables (except the earth ground connection) from the controller. CAUTION: Power source cables must be disconnected last. Unscrew the two thumb screws of the slot where you wish to install or replace a card. Gently remove the blank plate or the existing card. Gently slide the new card into the internal plastic rails of the slot. - Page 57 Maintenance Note: Do not change the IP address from the EX Controller Web GUI. Log in the System Administration Tool, and navigate to theVoice Networks > Enterprise Gatewaysform. Select the IP address, and clickChange, and specify the following: Update IPv4 Address Update IPv4 Subnet Mask Update IPv4 Gateway Address Ensure that the EX Controller and the MiVoice Business system are on the same subnet.
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Page 58: Configure The Server Using Server Console
Maintenance 5.5 Configure the Server Using Server Console The server console provides basic, direct access to the server. Most server console operations are also available from the server manager. You can also perform basic MSL configuration using the Server Console. Accessing Server Console To access the Server Console remotely: Connect to the MiVoice Business system using a terminal emulator application (for... - Page 59 Maintenance Note: Before you begin, ensure that you have enabled SSH access through the Server Manager (Security > Remote Access). Launch a terminal emulator application. In theHost Name (or IP address)field, type the IP address of the MiVoice Business system. SelectSSHunderConnectiontype, and then clickOpen.
- Page 60 Maintenance Note: You can also log in as therootuser and typesu adminto switch to theadminuser. At the password prompt, type the administrator password, and press the ENTER key. Figure 8: Server Console EX Controller Installation and Administration Guide...
- Page 61 Test Internet access Test your connection by contacting Mitel Corporation via Internet Media Check Mitel CD/DVD Test a Mitel application CD/DVD (supported only for applications that have embedded checksum values.) Register for Service Link Activate ServiceLink on the AMC via text mode browser;...
- Page 62 Maintenance Option: Use this option to: Access server manager Access the server manager using a text-based browser. This is the same interface to which you can Note: select [+] to access the connect remotely using a web browser; this option second page of options.
- Page 63 In the configuration screens, enter the settings listed in the following table: Screen Action Primary domain name Enter the domain name (for example, mitel.com). Enter system name Enter a system name (for example, your company name) Select local network adapters.
- Page 64 Maintenance In the Server Console main menu, click9. Manage trusted networks, and then clickNext. In the configuration screens, select the following settings: Screen Action Trusted Networks Operations • Click1. Show trusted networks, and then clickNext. The system displays the trusted IPv4 networks. To add IPv4 trusted networks, click2.
- Page 65 Maintenance In the configuration screens, select the following settings: Screen Action Backup server IP address Enter the IP address of the network file share server where you want to store the database backup file. Backup server domain or work Enter the Domain or workgroup name. Applies only to SMB/CIFS. Leave the group name field blank for SFTP.
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Page 66: Troubleshooting
6 Troubleshooting This chapter provides troubleshooting information for the EX Controller, intended for use by Mitel certified technicians. For troubleshooting other general issues, see MiVoice Business Troubleshooting Guide. 6.1 System Software The following logs provide information for troubleshooting EX Controller issues: •... - Page 67 Troubleshooting Table 7: System Software Troubleshooting Symptom Possible Corrective Action Cause • Telephony Unable to log Reset the admin user password from Server cards are not into the EX Manager to the same password. For example, listed in the Controller Web if the old password is Company@123, reset Hardware GUI as mimx...
- Page 68 Access the MiVoice Business virtual machine through VNC Viewer and monitor the shell activity for issues. If you need help with any of the above corrective actions, contact Mitel Technical Support with SOS logs. The EX The EX Contact Mitel Technical Support.
- Page 69 Collect SOS logs from Server Manager or is in an (Administration > View log files). invalid state If you need help with any of the above corrective actions, contact Mitel Technical Support with SOS logs. EX Controller Installation and Administration Guide...
- Page 70 Troubleshooting Symptom Possible Corrective Action Cause Unable to log User account Check the syslog file generated from the EX in to the EX locked after Controller Web GUI to confirm whether the user Controller Web multiple failed account it locked. The account is automatically log in attempts unlocked after a certain configurable duration (default is 300 seconds).
- Page 71 Troubleshooting Symptom Possible Corrective Action Cause • A Backup from Mismatch in: The ex-audit script detects: the Server • Passwords • a mismatch in mxTarget (EX Controller) ip Manager between address and ip0 property (MiVB) ip address (Administration MiVoice > Backup) •...
- Page 72 Troubleshooting Symptom Possible Corrective Action Cause Log in to the system through SSH (for example, through PuTTY) as the root user. Run the following command: /usr/ex/bin/ex-audit m5_ip_addr Any issues are displayed with an “INFO:” text; usually, the command suggests using the '- a' option to repair the error.
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Page 73: Reset/Default Button
Troubleshooting 6.2 Reset/Default Button The Reset/Defaultbutton can be used to perform a factory or partial reset of the EX controller while the unit is powered on. The Reset/Default button will generate different actions depending on the duration of time the button is held. Pressing Time Action Comment... - Page 74 Troubleshooting it is important to disable the Rescue Network Interface to make sure that you are no longer working in the Rescue Network Interface. Partial reset on a new EX Controller does not modify its configuration. However, a partial reset performed on an EX Controller already in use will: •...
- Page 75 Troubleshooting On a controller that is powered on, insert a small unbent paper clip into the hole of the Reset/Defaultbutton located at the front of the unit. Press and hold the Reset/Default button for 7 to 12 seconds until all LEDs are blinking.
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Page 76: Factory Reset
Troubleshooting 6.2.2 Factory Reset Depending on the DGW firmware version running on the EX Controller, the factory reset defaults the controller’s IP scheme and deletes the persistent configuration parameters of the unit, including: • MiVoice Business virtual machine and its database •... - Page 77 Troubleshooting On a controller that is powered on, insert a small unbent paper clip into the hole of the Reset/Defaultbutton located at the front of the unit. Press and hold the Reset/Defaultbutton for 12 to 16 seconds until all the LEDs are steadily on.
- Page 78 Troubleshooting Click Login. The EX Controller Web GUI home page is displayed. Delete MiVB.img and MiVB.raw files: Click Management > File. The File page is displayed. From the VM Files table, click to delete vm/images/MIVB.cfg and vm/images/ MIVB.raw files. EX Controller Installation and Administration Guide...
- Page 79 Troubleshooting Note: Do not delete vm/images/exdeploy.cfgand vm/images/exdeploy.img files. A confirmation message is displayed. Click OK to delete the files. Start the Deployment Tool virtual machine: Click System > VM. The Virtual Machine page is displayed. Under Virtual Machine Configuration section, change Startup option to Auto for the exdeploy virtual machine configuration.
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Page 80: Reset The System Administration Tool Password
Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually 6.3 Reset the System Administration Tool Password Overview If you are unable to log in to the System Administration Tool as the system user, then you can reset the password for system. - Page 81 Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually Connect an RJ45 Ethernet cable from the deployment PC’s Ethernet interface to one of the ETH2 - ETH5 ports of the EX Controller. From the deployment PC, start UltraVNC Viewer. In the VNC Serverfield, enter <...
- Page 82 Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually From the options, select Edit a connection and press Enter. EX Controller Installation and Administration Guide...
- Page 83 Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually From Ethernet, select ens4and select Editto edit the LAN interface of the Deployment Tool virtual machine. Note: The ens3 option is used to edit the WAN interface, and the ens5option is used edit the private interface that communicates with the EX Controller.
- Page 84 Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually From the dialog box, select Manual. EX Controller Installation and Administration Guide...
- Page 85 Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually Select <Show>next to IPv4 CONFIGURATION, press Enter to expand the IP address configuration section. Enter the following: Addresses—An available static IP address in the LAN for the Deployment Tool virtual machine.
- Page 86 Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually Restart the network stack by executing the following command at the prompt for the changes to take effect: systemctl restart network Verify that the Deployment Tool virtual machine has the specified static IP address. Run the ifconfig command and verify whether the correct IP is assigned to ens4.
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Page 87: Appendix B: Programming An R2 Trunk
Appendix B: Programming an R2 Trunk Open a web browser (recommended Mozilla Firefox and Google Chrome), and type the IP address (specified in step 15 (a)) in the address bar, and press Enter. The EX Controller Deployment Tool home page is displayed. Continue with Updating the EX Controller Deployment Tool on page 30. - Page 88 Appendix B: Programming an R2 Trunk In the Signaling drop-down list, select R2. Click Apply to apply the changes. Click the restart the unit link at the top of the page to restart the unit. Click Reboot. The Controller takes approximately 2 minutes to reboot. Log in to the EX Controller Web GUI after the reboot is complete.
- Page 89 Appendix B: Programming an R2 Trunk From the Country Selection list, select your country. Click Apply. Click restart required services link at the top of the page to restart. The EX Controller is now configured with R2 trunk with default settings. Customize default settings You can customize the default settings for Signaling, Timers, Digit Timers, Link Timers and Tones for the R2 trunk.
- Page 90 Appendix B: Programming an R2 Trunk In the Override Default Country Settings list, select Enable. Scroll to the bottom of the page and click Reset to default to update the settings for your country. Click the restart required services link at the top of the page to restart. Change the settings according to your service provider’s recommendations.
- Page 91 Copyright 2021, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of mitel.com Mitel Networks Corporation, including itself and subsidiaries and authorized entities. Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.