Excessive Skew/Shifting (J097, J098) - Ricoh Pro C7500 Original Instructions Manual

15. Remove a sheet of paper, measure its thickness with a micrometer or vernier caliper, and
then enter the measured value in 1303-05: [Tray Elevation Assist] [Paper Thickness] in
[Detailed settings] for custom paper.
• Measure the thickest part of the envelope.
16. Check if the paper misfeed is resolved.
Yes Finished!
No Go to the next step.
17. Cleaning the Paper Feed Belt.
"241 2-Tray LCT: Tray 3, 4 : Feed Belt/ 242 2-Tray LCT: Tray 5, 6 : Feed Belt/243 2-Tray LCT:
Tray 7, 8 : Feed Belt", Regular Maintenance Guide
18. Check if the paper misfeed is resolved.
Yes Finished!
No Go to the next step.
19. In [Detailed settings] for custom paper, set 1303-02: [Extend Fan Operating Time] from
"Off" to "On".
20. Check if the paper misfeed is resolved.
Yes Finished!
No There is no other solution, so do not feed paper.
• If paper misfeeds persist even after performing the abovementioned procedure, enable 307 [Auto
Continue Paper Feeding] in [Operator Adjust.] in order to resolve the problem of reduced
operation rate due to paper jam detection.

Excessive Skew/Shifting (J097, J098)

Cause:
Due to the long distance between the paper feed belt and topmost paper of the stack just before the
bottom plate elevation, the paper orientation is unstable when it adheres to the paper feed belt, resulting
in excessive skews.
Vacuum Feed LCIT RT5150
273