Paper Jam; Frequent Paper Misfeeds - Ricoh Pro C7500 Original Instructions Manual

Paper Jam

Frequent Paper Misfeeds

Depending on the cause of the problem, do one of the following:
Cause
Coated or another type of unsupported paper is
loaded in the machine's tray.
The side fences in the paper tray are too close to
each other.
The paper size/orientation/type is not specified
correctly.
Too many sheets of paper are loaded in the
paper tray.
The edges of the sheets are rough.
Sheets are curled or wavy.
The paper has absorbed moisture and bends
easily.
When using thick paper or slippery paper.
The paper feed sensor is stained with paper dust.
The transfer roller is stained, affecting paper
delivery.
Solution
Load paper not supported by the machine's
paper tray (Trays 1-2) in the wide LCT or another
paper tray supporting the paper.
Adjust the side fences to match the paper width.
In tray paper settings, specify the size,
orientation, and type of the paper in use.
When loading paper, do not exceed the limit.
Turn the sheets the other way up or smooth the
edges before loading.
Flatten curls and waviness before loading paper.
Put unused paper in a bag and seal it to prevent it
from absorbing moisture.
Turn on the anti-condensation heater (tray
heater).
In [Detailed settings] for the custom paper you
are using, set [Pickup Assist] of 1312: [Main/
Bypass] to [On].
Clean the part of the paper feed sensor where the
paper misfeed is detected.
Clean the part of the paper transport roller where
the paper misfeed is detected.
For details about cleaning the paper transport
roller, see Regular Maintenance.
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