Maintenance - Eaton NetDirector B064-016-04-IPH Manual

OSD Operation

Maintenance

The Maintenance section is used to upgrade the B064-Series KVM Switch's firmware, as well as the firmware of the Server
Interface Units (SIUs) used to connect its ports to the installed devices.
Note: Super Administrators are the only users who are guaranteed access to the Maintenance section of the KVM. Administrators and Users can
only access this function if they are given permission.
The Main Screen
The Maintenance section can be used to upgrade the KVM
and SIU firmware, backup/restore system configuration and
account information, ping network devices, and restore the
KVMs default values. When selected, the Maintenance section
opens with the Upgrade Main Firmware subsection displayed.
Upgrade Main Firmware
The Upgrade Main Firmware sub-section is used to upgrade
the firmware of the KVM switch. As firmware upgrades
become available, they can be found on Tripplite.Eaton.com/
support. To upgrade the KVM firmware, follow the steps
below.
1. Go to Tripplite.Eaton.com/support to download the most
current firmware and save it to a computer that is not
connected to the KVM switch.
2. Logon to the OSD, and navigate to the Maintenance section,
which will open with the Upgrade Main Firmware sub-section
page displayed.
3. By default, the Check Main Firmware Version box is checked,
which causes the KVM to check to see if the current
firmware is newer than that of the firmware file you are
using to upgrade the KVM. If the current version is newer,
you will not be allowed to continue with the upgrade. If
you wish to perform a firmware upgrade without checking
to see if the current firmware version is newer than the
upgrade file, simply uncheck this checkbox.
4. Click the Browse button, and then navigate to and select
the firmware upgrade file you downloaded from the Eaton
website. When selected, the Upgrade Firmware button
becomes active.
5. Click the Upgrade Firmware button to begin the firmware
upgrade. As the upgrade proceeds, progress is shown in the
Upload Progress bar.
6. When the upload is complete, a pop-up appears stating
System will reboot in a few seconds. The KVM switch will
reboot (this may take a few minutes), and the upgrade will
be complete. In the event of a firmware upgrade failure, see
the Main Firmware Upgrade Recovery section below.
Main Firmware Upgrade Recovery
Should the KVM firmware upgrade procedure fail, and the
switch becomes unusable, follow the steps below to restore
the KVM.
1. Power off the KVM.
2. Press and hold the Reset switch on the front of the unit.
3. Power on the KVM while holding down the Reset switch.
4. The KVM will be restored to the originally installed firmware
version. You will now be able to access the KVM switch and
try upgrading the firmware again.
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