Eaton NetDirector B064-016-04-IPH Manual page 70

Remote Session
Control Panel
Manual Mouse Synchronization
If the local mouse pointer goes out of sync with the remote
system's mouse pointer, there are a number of methods to
bring them back into sync.
Before trying any mouse synchronization procedures, it
is always a good idea to ensure that you go to your Mouse
Properties Settings and set them according to the instructions
that follow. The Mouse Properties Settings should be set on the
computers attached to the B064-Series KVM Switch, not the
computer you are using to access it.
Note: In order for the local and remote mice to synchronize, you must
use the generic mouse driver supplied with the MS operating system.
If you have a third party driver installed - such as one supplied by the
mouse manufacturer - you must remove it.
Windows 2000:
1. Open the Mouse Properties dialog box
2. Click the Motion tab
3. Set the mouse speed to the middle position (6 units in from
the left)
4. Set the mouse acceleration to None
Windows XP and later:
1. Open the Mouse Properties dialog box
2. Click the Pointer Options tab
3. Set the mouse speed to the middle position (6 units in from
the left)
4. Disable Enhance Pointer Precision
Sun / Linux:
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
70
Mouse Synchronization Procedures
If you are having syncing problems after adjusting the mouse
properties, try the following methods to help synchronize the
local and remote mouse pointers.
Note: Mouse synchronization may require several seconds to take effect.
Wait for 15 to 30 seconds to ensure that the mouse has had enough time
to sync.
• When in a remote session, move the mouse pointer to
the upper-center of the screen to open the control panel,
and then move it back into the remote screen. The mouse
pointers should align.
• Click the Video Auto Sync icon in the control panel. In most
cases, the local and remote mouse pointers will sync
following the video auto sync.
• Invoke the Adjust Mouse hotkey command (see Hotkeys
section under Control Panel for details). This hotkey
command defaults at F8, F7, F6.
• Adjust the video settings to decrease the amount of
information being transferred over the network. The less
data that is being sent, the faster the response time. In
particular, the Quality and Detect Tolerance settings in the
Video Settings screen (see Video Settings section under
Control Panel for details) can help improve keyboard and
mouse response time.
• Go to the Network page in the OSD and reduce the Network
Transfer Rate setting. (See Network section under Device
Management in OSD Operation for details.)
• Go to the display settings section of the remote computer
and lower the video resolution, refresh rate and color
settings.
• If the remote computer has a graphic desktop background,
change it to a solid color background.