Unix; Troubleshooting - Xerox WorkCentre 7132 System Administration Manual

15 Problem Solving

UNIX

This section explains the troubleshooting procedures while using a UNIX environment.

Troubleshooting

This section explains what to do when a problem occurs while using UNIX. The
possible causes, confirmation methods, and actions are as follows.
When printing fails
The IP address is not correct. Check whether the IP
A network error occurs on the
network between the client
and the machine.
The printer entry setting is
not correctly defined on the
client.
The system is in offline.
The print data size sent in
one print command exceeds
the buffer memory size (in
spool mode).
A fault occurred during print
processing.
152
Cause
address of the machine is
correct.
Use the PING command to
check the communication
status.
Check the printer entry
setting on the client. Check
the /etc/printcap file of the
client or use the lpstat
command to troubleshoot.
Check if the online lamp is
off.
Check the upper limit of the
receiving data size, and then
compare it with the size of
print data to be sent as one
job.
Check the LPD error
message displayed on the
control panel.
Confirmation Method
Xerox WorkCentre 7132 System Administration Guide
Action
Specify the correct IP
address for the machine.
Check the error.
Define the correct printer
entry setting.
Exit the pause or the
machine setting mode, and
then check if the online lamp
comes on.
When the print data size
exceeds the maximum
receiving data size in one file,
divide the file into files
smaller than the maximum,
then re-send the print
request.
When the print data size
exceeds the maximum
receiving data size in multiple
files, reduce the number of
files to be printed at one time.
Switch the machine off and
on.