Xerox WorkCentre 7132 System Administration Manual page 145

When printing fails
The machine is processing a
print request from another
client. (The receiving buffer is
set to non-spool mode).
The number of sessions
exceeds the maximum.
When the document cannot be deleted from the printer window
An attempt is made to delete
all documents displayed in
the printer window.
(Only the System
Administrator)
The document owner is
invalid.
Service Pack 4.0 or later is
not installed in the system.
(In Windows NT 4.0)
Other
Job history displays a
message that the document
name is undefined instead of
the correct job name.
Xerox WorkCentre 7132 System Administration Guide
Cause
Cause
Problem
Confirmation Method
Check that the machine has
a print job in progress. (This
indicates whether there are
files ready to print, and
displays any write error
dialogs.
Check that the machine is
processing simultaneous
requests (such as print
request or status inquiry
request) from multiple clients.
(This indicates remote clients
unable to use the machine,
and displays any write error
dialogs.
Confirmation Method
Check whether the attempt is
made to delete the print job
from the Printer menu in the
printer window.
Check whether the owner of
the selected document
matches the Windows log-in
name.
Check the Service Pack
version to be displayed when
you start Windows NT 4.0.
Change the [Receiving Buffer - SMB Spool] setting from
[Memory] to [Hard Disk].
Action
After the machine has
processed the print request,
send a print job or change the
mode to the spool mode.
Wait for a while, send a print
request again.
Action
Delete the print job from the
Document menu in the printer
window.
Use the owner name of the
document to log in to
Windows, then delete the
document.
Install Service Pack 4.0 or
later.
Action
SMB
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