Bay-Tek Big Bass Wheel Service Manual page 32

TROUBLESHOOTING GUIDE
Problem
Tickets not dispensing
from either ticket
dispenser.
One ticket dispenser
working, but
One ticket dispenser is
not working.
Wrong ticket Monitor
amount showing
correct
dispensed.
ticket
payout.
Check for the
correct
amount of
tickets
showing on
monitor.
If the game is
Monitor
paying 6 tickets
showing
every time,
different
enter the secret
ticket
menu by holding
payout.
menu button for
30 seconds, and
turn off "Show
Settings"
Probable Cause
Verify game is registering a
win.
Ensure "Door Open" is not
showing on monitor.
Notch on tickets too shallow.
Faulty wires from dispensers
to I/O board.
Faulty I/O board.
More than 5 tickets to
dispense?
Notch on tickets too shallow.
Faulty cable from Ticket
Dispenser to I/O board.
Faulty I/O board.
(AACB1900AMP)
Disconnected, loose or
broken wires.
Opto Sensor on ticket
dispenser dirty.
Faulty ticket dispenser.
Notch on tickets cut too
shallow.
Incorrect software version.
Incorrect ticket pattern
selected.
Spring Tension
Wheel position not being
read correctly.
Display monitor will show ticket value won. If
not – see "Wheel Sensor troubleshooting."
Game will not dispense with any door open.
See "Door Open Error"
Flip tickets and load upside-down to have large
cut notch toward opto sensor.
Inspect wires as they plug into I/O board..
(Part #'s: AACE1609, AACE3219)
Replace I/O board. (AACB1900AMP)
If game has less than 5 tickets to dispense,
only one side will pay out.
Flip tickets and load upside-down to have large
cut notch toward opto sensor.
Inspect wires as
they plug into
I/O board.
Swap ticket dispenser cables on I/O board to
determined that one socket is faulty.
Check connectors. Check for continuity on
cables # AACE1609, AACE3219
Blow dust from sensor and clean with isopropyl
alcohol.
Replace with working dispenser to isolate the
problem.
Flip tickets and load upside-down to have large
cut notch toward opto sensor.
Check to see if Big Bass Wheel Pro software is
in the motherboard instead of Big Bass Wheel
Enter menu, and ensure
correct ticket pattern selected.
If the brake spring is too loose, the wheel may
rock backward and confuse the sensor and
score wrong.
Refer to "Encoder Sensor Diagnostics" section
32
Remedy
AACB1900AMP
LOW
BILL
TIC
ACCEP-
COI
N