Bay-Tek Willy Crash Service Manual
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Bay-Tek Willy Crash Service Manual

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SERVICE MANUAL

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Summary of Contents for Bay-Tek Willy Crash

  • Page 1 SERVICE MANUAL...

  • Page 2: Factory Contact Information

    FACTORY CONTACT INFORMATION BAY TEK ENTERTAINMENT Pulaski Industrial Park 1077 East Glenbrook Drive Pulaski, WI 54162 USA SIGN UP TO RECEIVE OUR E-MAILS! Stay up to date on the latest game information, new products launches, early notification of parts specials, updates of retro fit parts, software upgrades, best practices and more! Visit baytekent.com and enter your email to sign up! You can also register your new game at baytekent.com/register SALES...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS FACTORY CONTACT INFORMATION ……..…………………………. 2 TABLE OF CONTENTS...……………………………………………….. 3 WELCOME TO Willy Crash …………………………………...………. GAME SPECIFICATIONS ……………………………………………… SAFETY PRECAUTIONS ……………………………………………… GAME SET UP ……………………………………………………..…. 6 - 7 ADJUSTABLE MARQUEE ……..………………………..…………….. AVAILABLE BLANKING PLATES …………………………………….. CARD SWIPE INSTALLATION ………………………………………..

  • Page 4: Welcome To Willy Crash

    WELCOME TO WILLY CRASH GAME INSPECTION Please inspect the game for any damaged, loose, or missing parts. If damage is found, please contact your freight carrier first. Then, contact Bay Tek Entertainments’ Service Department at (920) 822-3951 Ext. 1102 Or email us at service@baytekent.com for further assistance.

  • Page 5: Game Specifications

    GAME SPECIFICATIONS WEIGHT POWER REQUIREMENTS NET WEIGHT 400 lbs. 182 kg SHIP WEIGHT 500 lbs. 227 kg INPUT VOLTAGE 115 VAC 230 VAC GAME DIMENSIONS INPUT FREQUENCY 60 Hz 50 Hz WIDTH 53" 135 cm DEPTH 57" 145 cm MAX OPERATING CURRENT HEIGHT 107"...

  • Page 6: Game Set Up

    WILLY CRASH GAME SETUP The game will arrive on one pallet. Please inspect the pallet for shipping damage and report immediately to the freight company if any damage is found. Unbox the pallet and remove the plastic from the top of the player console.
  • Page 7 WILLY CRASH GAME SETUP Unlock and remove the back door using a H95 key. Route the power cord through the hole in the back of cabinet, and plug into the line filter inside the game. Replace the back door. Peel the protective plastic film from the marquee artwork.

  • Page 8: Adjustable Marquee

    ADJUSTABLE MARQUEE The marquee artwork can be removed to accommodate a lower ceiling height. Remove Willy to lower game to 7’ 2” (86 Inches) AVAILABLE BLANKING PLATES A5PL4200 DBA Plate for 12V Upstacker Bill Acceptor A5PL9998 Plate used instead of Coin Mechanisms A5PL8900 Plate used for Bill Validator A5PL9995 Plate used instead of ticket dispenser...

  • Page 9: Card Swipe Installation

    CARD SWIPE SYSTEM INSTALLATION The Willy Crash game is pre-wired with a UCL (Universal Card Link) connector to accept Card Swipe systems from many different manufactures. Please follow these instructions to make full use of this capability. This would normally plug Option #1: into coin mechanism.

  • Page 10: How To Play

    HOW TO PLAY Time your launch to shoot Willy into the air, aiming to land on a building. Press plunger down to launch Willy from the cannon! Collect tickets!

  • Page 11: Main Menu Functions

    MAIN MENU FUCTIONS The Menu and Menu Select buttons are located inside the front door. Hold the MENU button down for 1 second to open the main menu on the monitor. Press MENU to scroll through the options, and MENU SELECT to change the settings. MAIN MENU Clear Tickets Press the MENU SELECT button 3 times to...

  • Page 12: Volume & Attract

    VOLUME AND ATTRACT MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. ATTRACT VOLUME Sets the volume level of the attract loop when the game is not being played.

  • Page 13: Game Settings

    GAME SETTINGS MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. GAME MODE Tickets Points...

  • Page 14: Payout Settings

    PAYOUT MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. CREDITS Sets the amount of credit pulses needed to start a game.

  • Page 15: Ticket Patterns

    TICKET PATTERNS These are estimates of Average Tickets per Game using the shown ticket values for building and alleys. Change ticket values in the “Payout Menu” to change your individual payout percentages. Pattern Pattern Pattern Pattern Pattern Pattern Pattern Bonus Building 1000 1500 1000...

  • Page 16: Game Statistics

    GAME STATISTICS MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. TOTAL GAMES Reports the actual games played since last reset TOTAL TICKETS...

  • Page 17: Diagnostics

    DIAGNOSTICS MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. PLUNGER INPUT Shows ON when plunger is down, and sensor beam is blocked.

  • Page 18: Dipswitch Settings

    DIPSWITCH SETTINGS DESCRIPTION SWITCH SHOW GAME Does not dispense tickets and clears all accumulated credits AMUSEMENT ONLY Does not dispense tickets NJ LOCKOUT Saves tickets owed and unused credits after a power loss 1/2 TICKET PAYOUT Dispenses 1/2 the amount of tickets as shown on screen. It will round up odd amounts of tickets DISABLES LOW TICKET INPUT Note:...

  • Page 19: Circuit Board Layout

    CIRCUIT BOARD LAYOUT AACE8016 AACE8002 Power to Plunger Sensor 8001 Board AACE8028 Right LED’s A5CORD58 CE8015 CE8017 CE8015 USB Commu- AACB8001 AACE8009 nication from Light Board Floor Motherboard CE8000 CE8014 CE8006 LED’s AACB5156 Power Dist. Board AACE8016 AACE8008 Power In Monitor from Power Edge LED’s...

  • Page 20: Wiring Diagrams

    WIRING DIAGRAM COIN MECH, MENU AND COUNTER Coin Switches and Lights AACBL4A-DOOR Red is 12 Volts DC White is Coin Up Signal To 12 Volt Bill Black is Ground Acceptor Part # A5AC9101 AACE8006 UCL Connector Card Swipe system cable would be plugged into this connector.
  • Page 21 WIRING DIAGRAM SPEAKERS AND MOTHERBOARD COMMUNICATION Speaker Speaker AACE8811 AACE8811 3.3 Ohms 3.3 Ohms 55” TV AAMO5503-WC A5CORD55 HDMI Cable to Monitor AACE8001 AACE8001 A5CB8000 Graphics AAMB10-HD Card AACB8001 Light Board A5CORD58 USB Communication from Motherboard A5CORD58 USB Communication from Motherboard AACB9604 I/O Aux Board...
  • Page 22 WIRING DIAGRAM SENSORS AND LEDS The LED on the sensor is normally off. It comes On when blocked to launch cannon. AACB3850A Plunger Sensor AACE8002 AACE8010 Right Side AACE8028 Floor Lights Red & Yellow LED AACE8010 is ON when board is A5CORD58 Left Side Floor Lights communicating to...
  • Page 23 WIRING DIAGRAM AC IN AND POWER SUPPLY AACE8025 60 Watt 60 Watt Inside cabinet Work LED AC Bulb AC Bulb A5LI0003 A5LI0003 AACB8001 AACB9604 Light Board I/O Aux Board AACE8868 AACE8868 AACE8018 AACE8014 AACE8017 A5CB9600 12 VDC to Audio Amplifier 9604 Board AACE8016 To 8001 Board...

  • Page 24: Troubleshooting Guide

    TROUBLESHOOTING GUIDE Troubleshooting Strategy Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.
  • Page 25 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Game not coining up. Check for I/O board USB Refer to “I/O Aux Board Issue” diagnostic cable communication. Section. Ensure game makes sound Check coin switches—both should be wired when coin switch is triggered. normally open.
  • Page 26 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy LED’s to light up playfield Check for proper connection from power supply to Power receive 12 Volts DC from Distribution Board and then to LED strips. Inside LED power supply through the Check continuity. (AACE8025, AACE8017, AACB5156, cabinet lighting Power Distribution Board.
  • Page 27 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Opto Sensor on ticket Blow dust from sensor and clean with Tickets do dispenser dirty. isopropyl alcohol. not dispense Faulty ticket dispenser. Replace with working dispenser to isolate the or Wrong Tickets on problem. (A5TD1) amount monitor does not match...
  • Page 28 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Monitor HDMI cable unplugged from video card. Monitor shows “No The game will not boot up with the monitor disconnected Signal” Monitor not working. Faulty or loose RAM on motherboard Large power connector unplugged on motherboard AAMB10-HD Power down, Small power connector unplugged on motherboard...

  • Page 29: Power Supply Diagnostics

    POWER SUPPLY DIAGNOSTICS 1.) Verify AC power to game. Check power strip in front door. The rocker switch should be illuminated. 2.) Check connection to power supply. 3.) Ensure Power Supply switch is set to 115V (or 230V) (Some model power supplies may not have this) 4.) Ensure Power switch is on.

  • Page 30: Bill Acceptor Diagnostics

    BILL ACCEPTOR DIAGNOSTICS Note: There are many different models and brands of Bill Acceptors that are used on redemption games. Your Bill Acceptor may differ from the unit shown. Standard DBA is MEI # AE2454-U5E Part # A5AC9101 Only use 12 Volt DC Bill Acceptor Determine if Bill Acceptor has power: Turn game ON—The bill acceptor should make noise as stacker cycles and green lights on outside bezel should flash.

  • Page 31: How To Fit Through 39" Door

    HOW TO FIT THROUGH 39” DOOR Description: The monitor surround assembly with wood can be removed from a Willy Crash game to allow the game to fit through a narrow opening door. Tools Needed: # 2 Square bit screwdriver 7/16” Socket Wrench Instructions: Unplug the game’s power cord from the wall.

  • Page 32: How To Replace Monitor

    As monitors become obsolete, a different model monitor must be used. The current monitor has differences and some modification to the mounting will be needed. These instructions will walk you through replacing the monitor on the Willy Crash Game. There are 2 options available to you for this update: 1.) Use the included paper template to drill holes in your existing large piece of wood.
  • Page 33 HOW TO REPLACE MONITOR The monitor wood frame will be attached to the monitor and the wood will come out with the monitor as it is removed from cabinet. The old monitor can now be removed from the cabinet. Using 2 people - Remove the 4 nuts & washers with a 7/16” wrench. Carefully pull the wood off the front of the cabinet and place face down on a soft flat surface.
  • Page 34 HOW TO REPLACE MONITOR Remove the small piece of wood from the back of the monitor using a Phillips screwdriver. Save the bolts, but we will not use the spacers on the new wood and new monitor. Remove the HDMI cable from the back of the old monitor. Pull off the sticky tabs to be reused on the new monitor.
  • Page 35 HOW TO REPLACE MONITOR Install the 4 bolts with washers using a 7/16” wrench. Tighten the 4 bolts fully, then tighten the previously installed Phillips bolts completely. Reinstall the 12 small black screws on the white plastic surround by using a # 2 Square bit screwdriver. The cabinet’s receiving holes will have to enlarged to accommodate the new bolt pattern.
  • Page 36 HOW TO REPLACE MONITOR Set up Monitor - Plug game into wall and power on. Locate the remote control and install the batteries. Press the power button to turn on the TV. Select English Navigate to “Time Zone” , select a city in your time zone, press ok.

  • Page 37: Monitor Settings

    MONITOR SETTINGS There have been 2 different versions of TV used in Willy Crash: Full HDTV: Press “MENU” on the remote control to access the menu. - Set screen options as shown: LG Model LGE-55UK6090 - Press “GUIDE” button on remote control to access menu.

  • Page 38: Handle Assy Exploded View

    HANDLE ASSY EXPLODED VIEW A5CO4400 AAME4415 Screws are A5SCSQ001 WARR9824 (8 per assembly) A5ME4414-BLK A5BOCG090 A5BOPH220 A5WAFL030 A5NUNY050 A5NULO050 A5BRZN010 A5NUNY050 A5HKSY020 WARR9824 A5SP1801 WACA8003 A5WAFL050 WACA8003 A5SCHX016 A5WAFL050 A5NUNY070 A5RICZ010 A5SENY071 A5SENY170 A5PICV030...

  • Page 39: Parts List

    PARTS LIST PART # DESCRIPTION PART # DESCRIPTION A5BK1013 Bracket, Pushbutton/Counters A5CORD1 Cord,Power,10' Works W/Outlet Strip A5BK6035 Bracket, Light A5CORD55 Cord, 10' HDMI To HDMI A5CORD5 Cord, AC Computer Cord, 6.5' A5BK9999 Bracket, Power Supply Mounting A5BTRT010 #4 Nylon Push Pins A5CORD58 Cable, USB, Male A To Micro, 3ft A5SP4100...

  • Page 40: Parts Pictures

    PARTS PICTURES A5BK1013 A5BK6035 A5BK9999 A5BURU075 A5CB1499 A5CO4203 A5CO4400 A5FI9010 A5HO1003 A5LI0003 A5LK2001 A5LK5002 A5ME2035 A5ME4182 A5ME4414-BLK AAME4415 A5ME5508 A5PL4200 A5PL8900 A5RICZ010 AASW200 A5DE0042 A5DE8010 A5DE8011 A5DE8012 A5DE8013 A5DE8014 A5DE8015 A5DE8016 A5DE8017 A5DE8018 A5DE8019 A5DE8020 A5DE8021 A5DE8022 W5HG1025 W5HG1065 W5KE5000 W5TM4002 AACO1020 AAPB2700...
  • Page 41 PARTS PICTURES AACE8000 AACE8001 AACE8002 AACE8003 AACE8004 AACE8005 AACE8006 AACE8007 AACE8008 AACE8009 AACE8010 AACE8011 AACE8012 AACE8013 AACE8014 AACE8015 AACE8016 AACE8017 AACE8018 AACE8019 AACE8020 AACE8021 AACE8022 AACE8023 AACE8024 AACE8025 AACE8026 AACE8027 A5PS1013 A5TD1 A5CB9600 AACB5156 AACB3850A AAMB10-HD AACB9604 AACB8001...

  • Page 42: Decal Diagram

    DECAL DIAGRAM...

  • Page 43: Maintenance Log

    REPAIR/MAINTENANCE LOG If you need to make repairs or order replacement parts it is a good idea to keep a log. Below is a chart you can use to track repairs and maintenance. DATE MAINTENANCE PERFORMED PARTS ORDERED MISC. NOTES...

  • Page 44: Technical Support

    TECHNICAL SUPPORT Excellent customer service is very important to Bay Tek Entertainment! We know that keeping your games in great operating condition is important to your business. When you need us, we are here to help. You can call us for free technical assistance, and you can count on us to have parts on-hand to support your game.

  • Page 45: Warranty

    WARRANTY OPTIONS Bay Tek Entertainment warrants to the original purchaser that the game will be free of defects in workmanship and materials for a period of 6 months from the date of installation. Register your new game for an extra 3 months on your warranty. Log on to : http://www.baytekent.com Then click on the Register tab.

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