Digi IX20 User Manual page 1091

Diagnostics
n The heartbeat interval, which determines the amount of time to wait before sending a
heartbeat event if no other events have been sent, is set to 30 minutes.
n All event categories are enabled.
To change or disable the heartbeat interval, or to disable event categories, and to perform other log
configuration:

Web
1. Log into Digi Remote Manager, or log into the local Web UI as a user with full Admin access
rights.
2. Access the device configuration:
Remote Manager:
a. Locate your device as described in
device.
b. Click the Device ID.
c. Click Settings.
d. Click to expand Config.
Local Web UI:
a. On the menu, click System. Under Configuration, click Device Configuration.
The Configuration window is displayed.
IX20 User Guide
Configure options for the event and system logs
Use Digi Remote Manager to view and manage your
1091