Advanced Energy Pinnacle Plus+ User Manual page 191

Table 7-4. Error Code Troubleshooting Table (Continued)
Error Code Message
5702269-C
Page 191 of 204
Unit A's power inverter
E011
cannot produce power.
Side A: Inverter
Fault Occurred
Unit B's power inverter
E012
cannot produce power.
Side B: Inverter
Fault Occurred
The system interlock on
E020
the unit's analog User
Interlock Open: port has not been
User
satisfied.
Troubleshooting and Global Customer Support
Problem Indicated
Pinnacle™ Plus+ 10 kW
Suggested Action
Using all applicable safety
precautions, inspect your
AC input power source to
ensure that it is properly
connected and that the
specified voltage is being
applied to the Pinnacle
Plus+ unit. Check the input
power line voltage on all
phases to ensure that it
meets specifications (see
the "Specifications"
chapter). Run the power
supply to a dummy load to
determine if it will indeed
produce voltage or current.
Using all applicable safety
precautions, inspect your
AC input power source to
ensure that it is properly
connected and that the
specified voltage is being
applied to the Pinnacle
Plus+ unit. Check the input
power line voltage on all
phases to ensure that it
meets specifications (see
the "Specifications"
chapter). Run the power
supply to a dummy load to
determine if it will indeed
produce voltage or current.
Power off the Pinnacle
Plus+ unit. Ensure that the
interlock pin on the User
port connector has been
properly connected (see the
"I/O Communication and
Control" chapter). Ensure
that all system interlocks
have been satisfied. Power
the unit back on.
7-15
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