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3.
Push the cleaning rod back to its original position until it stops and then push the lever that was pulled
at step 1 back to its original position. The access window cover is closed.
4.
Close the front cover.
10.2 Printer problems
Problems
No power
• Press the power switch to the <|> position to switch on the power.
• Switch off the power to the printer and connect the power cord to the power
• Connect the printer to a power outlet with a suitable voltage and current
Print job sent but no
• Switch off the power and check the interface cable connection.
message on LCD to
• Check the interface port settings. Make sure that the protocol settings are
indicate printing
• Check the computer environment, such as the printer driver.
<Error> light is on
• Check the displayed message and solve the problem.
Sections of printed
• Check and set the paper guides to the correct positions.
document are
• Check that the paper size on the print driver or the control panel is set
missing. The test is
printed in a different
• Check if the margin setting is correct in the print setting.
location than
expected
Strange noise
• Place the printer on a stable surface.
• Switch off the power and remove any foreign object inside the printer. If the
Paper cannot be fed
• Load the paper correctly. For labels, transparencies, or enveloped, fan them
Paper jam
Multiple sheets of
paper are fed
• Multiple sheets feeding may occur when the paper is loaded exceeding the
Paper is wrinkled
All manuals and user guides at all-guides.com
Possible Reason/Solution
outlet again. Then, switch on the printer.
rating.
set up correctly.
properly.
object cannot be removed by yourself, contact our Customer Support Center
or your dealers. Do not attempt to disassemble the printer by yourself.
well first to allow air to enter between each sheet before loading to prevent
paper jam.
limit. Remove the paper and fan the paper to be loaded and load again. Do
not load the paper exceeding the limit.
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