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20 Verify that the netmask value is the same as the netmask in hex format supplied by the network
administrator.
21 Verify that the subnetmask is the same as the netmask. If these values are correct, go to
If these values are not correct, proceed to
22 Use the ethAddrSet command to set the correct IP address and netmask values.
For more information, see the
23 From the service terminal, enter the reboot command and wait for the SNC to finish booting.
Go back to
Step
17.
24 Enter the command ping "<host IP address>", where <host IP address> is four decimal
numbers separated by periods.
<host IP address> is the address provided by the network administrator for PING testing.
Display of successful PING test:
SNC4000 > ping "192.168.1.1", 10
PING 192.168.1.1: 56 data bytes
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
64 bytes from 192.168.1.1: icmp_seq=0. time=0. ms
----192.168.1.1 PING Statistics----
10 packets transmitted, 10 packets received, 0% packet loss
round-trip (ms) min/avg/max = 0/0/0
value = 0 = 0x0
Display of failed PING test:
SNC4000 > ping "192.168.1.251",10
PING 192.168.1.251: 56 data bytes
request timed out
value = -1 = 0xfffffff
25 If the PING test passes, go to
If the PING test fails, inform the System Administrator that there is a network hardware problem where
the SNC is attached.
Exit this MAP.
26 Remove the Ethernet cable from the SNC and install the Ethernet loop back plug.
27 From the service terminal, enter the diagBoot command.
For more information, see
28 Wait for the SNC to finish booting.
29 Verify that the diagmode> prompt is displayed.
30 From the service port, enter the elTest command.
diagmode > elTest
==== Testing Ethernet ====
Init complete.
SNC 4000 User's Guide
Step
22.
ethAddrSet
on page 78.
Step
26.
Diagnostic Command Reference
on page 135.
Step
24.
59
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