Viewing Autoloader Error Codes
If an error occurs during operation of the autoloader, the autoloader stops the current operation, displays
an error code on the operator panel, and records the error code in an error log. The error log has a storage
capacity of 64 entries and is organized as a circular buffer. The oldest entries are deleted at overflow. This
error code is accessible by means of the operator control panel, RMU, and the serial port.
Understanding Error Messages
The error message that is displayed on the operator panel consists of the event sequence number, the main
error code, the error subcode, and a timestamp.
Error events are sequenced from 0 downward. The designation "-1" for example, indicates the 2nd event.
Error codes break out as shown below:
•
Code: BB - Drive unload timeout
•
Subcode: 95 - Drive unload operation terminated unsuccessful
See Tables
4
through
18
See Table
19
for explanations of error subcodes.
Viewing Error Logs
You can view error logs and events either on the operator panel or the RMU.
•
To view the error log on the operator panel, see
•
To view the error log on the RMU, see
Resolving Errors
Unless otherwise noted in the following tables, attempt to resolve the error by cycling power on the
autoloader and retrying the last operation. If the error persists, contact your service representative (refer to
Getting Help
on page 58).
FastStor 2 User's Guide
sequence number
ERROR! -1
Code: BB 95
code
for explanations of error codes.
Accessing Log Files
subcode
Viewing Error Logs
on page 37.
on page 26.
47