ADIC Scalar 24 Error Code List
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ADIC Scalar 24 Error Code List

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Download this manual See also: Operation & Installation Manual
All information in this document came from the Scalar 24 Installation and Operation Guide (p/n 62-2146-02 Rev A.)
CODE
Explanation of the error.
End user action to be taken (if any).
00h
Unknown Error. An unexpected error has occurred
Capture the support and error logs and provide them to service
01h

Operating System Error

Reboot the system. If the problem persists, capture the support and error logs and contact ADIC.
02h
Z80 Error. A robot controller, OCP controller board, or XA main controller board hardware problem exists which requires
replacement.
Contact ADIC
03h
OCP Error. A robot controller, OCP controller board, or XA main controller board hardware problem exists which requires
replacement.
Contact ADIC
04h
XA Error A robot controller, OCP controller board, or XA main controller board hardware problem exists which requires
replacement.
Contact ADIC
05h
SW Error . Application Software (Firmware) error.
Reboot the system. Capture the support and error logs and contact ADIC
10h
SN Missing The system serial number is missing in NVRAM. The system cannot go online if a serial number is not
entered. This problem may occur if the main board has been exchanged or NVRAM has been corrupted either due to a
code problem or due to a bad NVRAM chip.
Contact ADIC. Be prepared to provide the serial number, attached on a label inside the library under the right magazine
and any OEM vendor and product information, so that entry of the serial number can be verified.
14h
SN Missing . The system serial number is missing in NVRAM. The system cannot go online if a serial number is not
entered. This problem may occur if the main board has been exchanged or NVRAM has been corrupted either due to a
code problem or due to a bad NVRAM chip.
Contact ADIC. Be prepared to provide the serial number, attached on a label inside the library under the right magazine
and any OEM vendor and product information, so that entry of the serial number can be verified.
© 2004, ADIC ®
All rights reserved
ADIC is a registered trademark of Advanced Digital Information Corporation. All other product, company, or
.
service names mentioned herein are the property of their respective owners.

Error Codes: Scalar 24

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Summary of Contents for ADIC Scalar 24

  • Page 1 NVRAM chip. Contact ADIC. Be prepared to provide the serial number, attached on a label inside the library under the right magazine and any OEM vendor and product information, so that entry of the serial number can be verified.
  • Page 2 Drive Error Check Drive. Communication to a drive is not working, the drive is not initializing, or the drive is reporting a problem. Reboot the system. If the problem persists, remove the drive and re-install it. If the problem still persists, contact ADIC, you may need to exchange the drive.
  • Page 3 Remove the tape from the picker. For more information, see Manual Removal of a Tape From the Picker on page 9-6. © 2004, ADIC ® All rights reserved ADIC is a registered trademark of Advanced Digital Information Corporation. All other product, company, or service names mentioned herein are the property of their respective owners.
  • Page 4 Place the tape back to the slot © 2004, ADIC ® All rights reserved ADIC is a registered trademark of Advanced Digital Information Corporation. All other product, company, or service names mentioned herein are the property of their respective owners.

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