Error Codes and Messages
Table 4-2 describes LTO standalone error codes, LCD messages, possible causes and suggested actions to correct the error.
Table 4-2 Error Codes and Messages.
Code
LCD Message
Maint Mode: Select
0
Exit Maint Mode
Error!
1
Cooling Problem
Error!
2
Power Problem
3
Error!
F/W Problem
46
Troubleshooting and Diagnostics
Possible cause
No error. This code displays:
•
When power is cycled
(turned off, then on) to the
drive.
•
When diagnostics have
finished running and no error
occurred.
Note
The single-character display is
blank during normal operation
of the drive.
Maximum operating temperature
was exceeded.
Externally supplied power
exceeds the specified voltage
limits.
A firmware error occurred.
action
Corrective
No action required.
Remove any blockage that prevents air
from flowing freely through the drive.
Ensure that the operating temperature and
airflow is within the specified range (refer
to Appendix A Specifications, for the
operating temperature range).
If the operating temperature is within the
specified range and the problem persists,
contact ATAC.
Ensure that the power connector is
properly seated.
Ensure that the proper DC voltages are
being applied within the tolerances
allowed.
If the proper voltages are being applied
and the problem persists, contact ATAC.
1. Collect a drive dump from one of the
following:
•
Server
•
Ultrium Tape Drive (select
5
Function code
)
2. Power the drive off and on, then retry
the operation that produced the error.
3. If the problem persists, download
new firmware and retry the operation.
4. If the problem still persists, read a
drive dump, then call your next level
of support.