Removing Cartridges Lodged In Slots - ADIC FastStor 2 User Manual

Table 4 Troubleshooting Table
Problem
SCSI ID
Changed drive SCSI ID, but the
host server system does not
recognize the new ID

Removing Cartridges Lodged in Slots

If the autoloader experiences a severe mechanical problem or if you need to remove cartridges because of
a power failure or other circumstance in which the autoloader is unable to export the cartridges in the
carousel, follow these steps.
Contact your support representative if a cartridge is lodged in the drive.
NOTE:
1 Power off the autoloader as follows:
a. Use the tip of a pen to press the OFF.
Pressing the OFF switch stops the autoloader from functioning, but it
CAUTION:
does not remove power from the autoloader. To remove power, you
must disconnect the power cord from the power source.
b. Unplug the power cord from the outlet.
c. Unplug the power cord from the rear panel of the autoloader.
d. Disconnect the SCSI cables from the rear panel of the autoloader.
2 If the autoloader is rackmounted, use a screwdriver to remove the screws that secure the mounting
brackets from both sides of the autoloader and remove the autoloader from the rack.
3 Place the autoloader on a cleared work space.
4 Loosen the thumbscrews on the fan housing and remove the fan housing by gently pulling it straight
back from the rear panel.
5 Remove the five screws on the back and the screws on each side of the autoloader cover.
6 Remove the autoloader cover by lifting it from the back and easing it out from under the front panel
display cover.
7 Lift the cartridge carrier, with each cartridge you want to remove, straight up from the autoloader.
To remove the carrier directly in front of the mail slot, gently rotate the
NOTE:
carousel counterclockwise by moving the belt or carriers until the carrier is
no longer in front of the mail slot.
FastStor 2 User's Guide
Solution
• Make sure that all SCSI devices on the same bus have
unique ID numbers.
• If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through
7 are available.
• Make sure that you cycle power on the autoloader after
changing the SCSI ID.
• Reboot the host server system.
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