Downloading The Software And Getting Started; Locating Software, Firmware, And Driver Files On The Extron Website - Extron electronics HC 400 Series User Manual

Downloading the Software and Getting Started

Prior to configuration, download the configuration software (PCS, Toolbelt, Global
Configurator) and the device driver files for products to be used in the installation.
Those resources are available from the Download page on the Extron website
(www.extron.com/download/index.aspx). When you locate the desired software or
driver package, follow the on-screen directions to download and install it.
NOTES:

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to find software, firmware, and device drivers within
www.extron.com:
•
•
•
NOTE: For some software you have the option to click the Download button to begin
Via links from the web page for the specific product
1.
2.
3.
Via the Download Center page
1.
Ethernet, serial, and infrared (IR) drivers (for controlling projectors, displays, DVD
•
players, document cameras, and so forth) are available as individual files. If the
system requires a driver that is not already available, you can request a new driver
from Extron.
You must use serial and Ethernet drivers developed specifically for the IP Link Pro
•
platform. With the exception of IR device drivers, drivers used for the previous
generation IP Link (non-Pro) control products are not compatible with the HCR 102.
Via links from the web page for the specific product
Via the Download Center
within the Extron website.)
Via links from search results
downloading the software file. For other software there is a link for contacting an
Extron support representative who can provide you access to the latest version.
To obtain control product software, you must have an Extron Insider account and
contact an Extron support representative. Extron provides training to our customers
on how to use the software. For Global Configurator Professional, you must first
attend Extron training, pass a proficiency test, and achieve Extron Control Professional
Certification before being able to use all the features of that program.
Navigate to the web page for the specific product model by performing one of the
following:
Enter the model name into the search field in the upper right of any Extron web
•
page and click the magnifying glass icon
Or...
Selecting the model name from the Product Shortcuts drop-down list in the
•
upper left of the Extron home page or Products page.
Click the Downloads tab in the middle of the product page. A list of available software,
firmware, and documents for that model appears on screen.
Click on the name of the desired software or firmware to start downloading the file, or
click on the link for device drivers to navigate to a page from which you can select either
a driver package or specific drivers for individual devices.
Click on the Download tab at the top of any page within the Extron website to access
the Download page.
HC 400 Series • Software-based Configuration and Control
page (Click on the Download tab at the top of any page
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