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57.0 Call for Service Details
The system displays "Call for Service" to users when they press [#] + [4] + [2] to display System Troubles and there is a Call
for Service condition present.
The first line of the display is fixed. The second line consists of programmable text that can display the preferred phone
number to use if a Call for Service must be placed. This number could be the Central Station's phone number or a different
number. The second line could also be used to show an instructional message, such as "PRESS 0 TO VIEW." This message
would instruct the user to press the [0] key to view system trouble details.
Pressing the [0] key will still provide additional information even if the Call for Service text does not instruct to
press [0].
There are a variety of system conditions that can bring up the Call for Service display. The exact nature of the trouble is not
shown to the user because none of the conditions can be serviced by them (they require attention from the servicing
company).
System Condition
Comm Fail, Destination 1 (2)
System Battery is Low
System Battery is Missing
Data Bus Missing, Device ###
Data Bus Tamper, Device ###
Data Bus Reset, Device ###
Data Bus Trouble, Device ###
Bell Supervision Fault at PO 2
RF Rcvr Trouble, Device ###
RF Rcvr Jammed, Device ###
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PART IV: REFERENCE MATERIALS
The system attempted to send a report to this routing destination, but failed. See Section 56.0
Dialing Attempt Tables on page 146 for details on the failed communication event.
The battery connected to the panel has fallen below 12.1 volts.
The battery connected to the panel is badly discharged, damaged or disconnected.
The Data Bus device set to the Address shown in the display (###) is missing or has stopped
responding. View the panel's history log ([#]+[8]+[5]) to see which device went missing.
The tamper on the Data Bus set to the Address shown in the display (###) is open. View the
panel's history log ([#]+[8]+[5]) to see which device experienced a Tamper condition.
The Data Bus device set to the Address shown in the display (###) has reset its microprocessor.
The Data Bus device set to the Address shown in the display (###) is sending a trouble message
to the panel. Troubles are defined per device type. See the instructions for the device shown to
learn the exact nature of the trouble. View the panel's history log ([#]+[8]+[5]) to see which device
experienced a Trouble condition.
Programmable Output 2 (PO 2) can be programmed as a supervised siren/speaker. See Section
39.0 Outputs on page 110. When PO 2 is programmed for supervision, disconnecting the siren or
speaker generates this fault condition.
The premises RF receiver set to the displayed Data Bus Address (Device ###) is sending a trouble
message to the panel. Troubles are defined per device type. See the instructions for the device
shown to learn the exact nature of the trouble.
The premises RF receiver set to the displayed Data Bus Address (Device ###) is sending a
jammed message to the panel.
Table 40: Call for Service Details
Copyright © 2003 Bosch Security Systems
Explanation
DS7240-UK Reference Guide
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