Troubleshooting Paper Jams - Xerox VersaLink B7025 User Manual

Troubleshooting Paper Jams

This section includes:
• Multiple Sheets Pulled Together .............................................................................................................................. 217
• Paper Misfeeds ............................................................................................................................................................... 217
• Label and Envelope Misfeeds .................................................................................................................................... 218
• Paper Jam Message Stays On ................................................................................................................................... 218
• Jams During Automatic 2-Sided Printing ............................................................................................................. 219
Multiple Sheets Pulled Together
Probable Causes
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
The feed rollers are dirty.
Solutions
Remove some of the paper. Do not load paper past fill line.
Remove the paper, align the edges, and then reload it.
Remove the paper from the tray, and replace it with new dry
paper.
Try a new ream of paper.
Use only Xerox -approved paper. For details, refer to
®
Supported Paper on page 143.
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
With a clean, lint-free cloth moistened with water, wipe the
feed rollers until they are clean. For details, refer to
the Printer on page 177.
Xerox VersaLink B7025/B7030/B7035 Multifunction Printer
® ®
Troubleshooting
Cleaning
217
User Guide