Getting Help - Extreme Networks ExtremeWireless AP510e Installation Manual

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Preface
improve our documentation and help you work better, so we want to hear from you!
We welcome all feedback but especially want to know about:
Content errors or confusing or conflicting information.
Ideas for improvements to our documentation so you can find the information you
need faster.
Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information
Development team, you can do so in two ways:
Use our short online feedback form at
documentation-feedback/.
Email us at documentation@extremenetworks.com.
Please provide the publication title, part number, and as much detail as possible,
including the topic heading and page number if applicable, as well as your suggestions
for improvement.

Getting Help

If you require assistance, contact Extreme Networks using one of the following
methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base, manage
support cases and service contracts, download software, and obtain product
licensing, training, and certifications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer
questions, and share ideas and feedback. This community is monitored by Extreme
Networks employees, but is not intended to replace specific guidance from GTAC.
Call GTAC
For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or
+1 408-579-2826. For the support phone number in your country, visit:
www.extremenetworks.com/support/contact
Before contacting Extreme Networks for technical support, have the following
information ready:
Your Extreme Networks service contract number and/or serial numbers for all
involved Extreme Networks products
A description of the failure
A description of any action(s) already taken to resolve the problem
A description of your network environment (such as layout, cable type, other
relevant environmental information)
Network load at the time of trouble (if known)
https://www.extremenetworks.com/
ExtremeWireless™ AP510e
Getting Help
7

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