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Extreme Management Center
Extreme Management Center documentation, including release notes, are available at:
documentation.extremenetworks.com.
Extreme Management Center online help is available by clicking the ? icon in all Extreme Management
Center pages. The online help provides detailed explanations of how to configure and manage your
network using Extreme Management Center.
For complete regulatory compliance and safety information, refer to the document
Products Product Safety and Regulatory
ExtremeAnalytics PV-A-305 Installation Guide
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
•
GTAC (Global Technical Assistance Center) for Immediate Support
•
Phone: 1-800-998-2408 (toll-free in U.S. and Canada) or +1 408-579-2826. For the support
phone number in your country, visit:
•
Email: support@extremenetworks.com. To expedite your message, enter the product name or
model number in the subject line.
•
Extreme Portal
download software, and obtain product licensing, training, and certifications.
•
The Hub
— A forum for Extreme customers to connect with one another, answer questions, and
share ideas and feedback. This community is monitored by Extreme Networks employees, but is not
intended to replace specific guidance from GTAC.
Before contacting Extreme Networks for technical support, have the following information ready:
•
Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
•
A description of your network environment (such as layout, cable type, other relevant environmental
information)
•
Network load at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•
Any related RMA (Return Material Authorization) numbers
Providing Feedback to Us
We are always striving to improve our documentation and help you work better, so we want to hear
from you! We welcome all feedback but especially want to know about:
•
Content errors or confusing or conflicting information.
ExtremeAnalytics® PV-A-305 Installation Guide for version 8.1
Documentation
™
Compliance.
www.extremenetworks.com/support/contact
— Search the GTAC knowledge base, manage support cases and service contracts,
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