Providing Feedback To Us; Getting Help - Extreme Networks NetSight NS-A-20 Installation Manual

Platform-Dependent Conventions
Unless otherwise noted, all information applies to all platforms supported by ExtremeXOS software,
which are the following:
•
BlackDiamond ®
•
BlackDiamond 8800 series switches
•
Cell Site Routers (E4G-200 and E4G-400)
•
®
Summit family switches
•
™
SummitStack
When a feature or feature implementation applies to specific platforms, the specific platform is noted in
the heading for the section describing that implementation in the ExtremeXOS command
documentation. In many cases, although the command is available on all platforms, each platform uses
specific keywords. These keywords specific to each platform are shown in the Syntax Description and
discussed in the Usage Guidelines.

Providing Feedback to Us

We are always striving to improve our documentation and help you work better, so we want to hear
from you! We welcome all feedback but especially want to know about:
•
Content errors or confusing or conflicting information.
•
Ideas for improvements to our documentation so you can find the information you need faster.
•
Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team about
this document, please contact us using our short
InternalInfoDev@extremenetworks.com.

Getting Help

If you require assistance, contact Extreme Networks Global Technical Assistance Center using one of
the following methods:
Web
Phone
Email
Before contacting Extreme Networks for technical support, have the following information ready:
•
Your Extreme Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (for example, changing mode
switches or rebooting the unit)
•
The serial and revision numbers of all involved Extreme Networks products in the network
NetSight NS-A-20 Installation Guide
X series switch
www.extremenetworks.com/support
1-800-872-8440 (toll-free in U.S. and Canada) or 1-603-952-5000
For the Extreme Networks support phone number in your country:
www.extremenetworks.com/support/contact
support@extremenetworks.com
To expedite your message, enter the product name or model number in the subject line.
online feedback form. You can also email us directly at
About This Guide
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