Summary of Contents for Sun Microsystems Sun Fire V490
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Sun Fire V490 Server ™ Administration Guide Sun Microsystems, Inc. www.sun.com Part No. 817-3951-12 October 2005, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
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Copyright 2005 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, Californie 95054, Etats-Unis. Tous droits réservés. Sun Microsystems, Inc. a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document. En particulier, et sans la limitation, ces droits de propriété...
Safety Agency Compliance Statements xxvii Preface xxxix Sun Fire V490 Server Installation 1 About the Parts Shipped to You 1 How to Install the Sun Fire V490 Server 2 Before You Begin 2 What to Do 3 System Overview 9...
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About the PCI Cards and Buses 31 Configuration Rules 33 About the System Controller (SC) Card 33 Configuration Rules 35 About Hardware Jumpers 35 PCI Riser Board Jumpers 36 About the Power Supplies 37 Configuration Rule 38 Sun Fire V490 Server Administration Guide • October 2005...
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About the Fan Trays 39 Configuration Rule 40 About FC-AL Technology 41 About the FC-AL Backplane 42 Configuration Rules 43 About the HSSDC FC-AL Port 43 About the FC-AL Host Adapters 43 Configuration Rules 44 About the Internal Disk Drives 44 Configuration Rule 45 About the Serial Port 45 About the USB Ports 45...
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RAID 1: Disk Mirroring 67 RAID 0: Disk Striping 67 RAID 5: Disk Striping With Parity 68 Hot Spares (Hot Relocation) 68 For More Information 68 About Sun Cluster Software 69 Sun Fire V490 Server Administration Guide • October 2005...
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For More Information 69 About Communicating With the System 69 What the System Console Does 70 Using the System Console 70 Default System Console Configuration 71 Alternative System Console Configuration 71 Diagnostic Tools 73 About the Diagnostic Tools 73 About Diagnostics and the Boot Process 77 Prologue: System Controller Boot 78 Stage One: OpenBoot Firmware and POST 78 The Purpose of POST Diagnostics 79...
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What to Do 122 What Next 124 How to Power Off the System 125 Before You Begin 125 What to Do 125 What Next 126 How to Get to the ok Prompt 126 viii Sun Fire V490 Server Administration Guide • October 2005...
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Before You Begin 126 What to Do 127 How to Attach a Twisted-Pair Ethernet Cable 127 Before You Begin 127 What to Do 128 What Next 128 How to Access the System Console via tip Connection 129 Before You Begin 129 What to Do 129 What Next 130 How to Modify the /etc/remote File 131...
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Before You Begin 154 What to Do 154 What Next 154 How to Disable OpenBoot Environmental Monitoring 154 Before You Begin 154 What to Do 155 How to Obtain OpenBoot Environmental Status Information 155 Sun Fire V490 Server Administration Guide • October 2005...
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Before You Begin 155 What to Do 155 How to Enable the Watchdog Mechanism and Its Options 156 Before You Begin 156 What to Do 156 What Next 157 How to Enable ASR 157 What to Do 157 What Next 158 How to Disable ASR 158 What to Do 158 How to Obtain ASR Status Information 159...
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How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests 177 Before You Begin 177 What to Do 177 What Next 178 How to View Diagnostic Test Results After the Fact 179 Before You Begin 179 Sun Fire V490 Server Administration Guide • October 2005...
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What to Do 179 What Next 179 How to View and Set OpenBoot Configuration Variables 180 Before You Begin 180 What to Do 180 What Next 181 Reference for Choosing a Fault Isolation Tool 181 Monitoring the System 185 How to Monitor the System Using Sun Management Center Software 186 Before You Begin 186 What to Do 187 What Next 190...
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SC Serial Connector Diagram 216 SC Serial Connector Signals 216 FC-AL Port HSSDC Connector 217 HSSDC Connector Diagram 217 HSSDC Connector Signal 217 System Specifications 219 Physical Specifications 219 Electrical Specifications 220 Environmental Specifications 221 Sun Fire V490 Server Administration Guide • October 2005...
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Agency Compliance Specifications 222 Clearance and Service Access Specifications 222 Index 223 Contents...
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Sun Fire V490 Server Administration Guide • October 2005...
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FIGURE 3-7 Fan Trays 40 FIGURE 3-8 Schematic Views of Two Networks 41 FIGURE 3-9 Simplified Schematic View of a Sun Fire V490 System 76 FIGURE 6-1 Boot PROM and IDPROM 79 FIGURE 6-2 POST Diagnostic Running Across FRUs 81...
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Sun Fire V490 Server Administration Guide • October 2005...
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Tables System LEDs 14 TABLE 2-1 Fan Tray LEDs 14 TABLE 2-2 Hard Disk Drive LEDs 14 TABLE 2-3 System Control Switch Settings 16 TABLE 2-4 Ethernet LEDs 17 TABLE 2-5 Power Supply LEDs 18 TABLE 2-6 Association Between Processors and DIMM Groups 30 TABLE 3-1 PCI Bus Characteristics, Associated Bridge Chips, Centerplane Devices, TABLE 3-2...
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TABLE 7-2 Using Solaris Information Display Commands 197 TABLE 11-1 Using OpenBoot Information Commands 199 TABLE 11-2 Useful SunVTS Tests to Run on a Sun Fire V490 Server 205 TABLE 12-1 Sun Fire V490 Server Administration Guide • October 2005...
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Declaration of Conformity Compliance Model Number: Product Family Name: Sun Fire V490 European Union This equipment complies with the following requirements of the EMC Directive 89/336/EEC: As Telecommunication Network Equipment (TNE) in both Telecom Centers and Other Than Telecom Centers per (as applicable): EN300-386 V.1.3.1 (09-2001) Required Limits:...
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Sun Fire V490 Server Administration Guide • October 2005...
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Modifications: Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
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ICES-003 Class B Notice - Avis NMB-003, Classe B This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. xxiv Sun Fire V490 Server Administration Guide • October 2005...
BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label. CCC Class A Notice The following statement is applicable to products shipped to China and marked with “Class A” on the product’s compliance label.
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Sun Fire V490 Server Administration Guide • October 2005...
Do not make mechanical or electrical modifications to the the equipment’s electrical rating label. equipment. Sun Microsystems is not responsible for Never push objects of any kind through openings in ■ regulatory compliance of a modified Sun product.
Do not connect the power cord when the power supply has been removed from the system chassis. xxviii Sun Fire V490 Server Administration Guide • October 2005...
Rack System Warning CD and DVD Devices The following warnings apply to Racks and Rack Mounted The following caution applies to CD, DVD, and other systems. optical devices. Caution – For safety, equipment should Caution – Use of controls, adjustments, or the always be loaded from the bottom up.
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Attention – Pour mettre un système équipé de 70 db(A). plusieurs cordons d'alimentation hors tension, il est nécessaire de débrancher tous les Conformité SELV cordons d'alimentation. Le niveau de sécurité des connexions E/S est conforme aux normes SELV. Sun Fire V490 Server Administration Guide • October 2005...
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Mise en garde relative aux batteries Attention – Afin d'éviter que le rack ne penche pendant l'installation du matériel, tirez Attention – Les batteries risquent d’exploser la barre anti-basculement du rack. en cas de manipulation maladroite ou de remplacement incorrect. Pour les systèmes dont les batteries sont remplaçables, effectuez Attention –...
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Lautstärke dieses Produkts weniger als 70 dB(A). Achtung – Gefährliche Spannungen. Befolgen Sie die Anweisungen, um Stromschläge und Verletzungen zu vermeiden. SELV-Konformität Der Sicherheitsstatus der E/A-Verbindungen entspricht den SELV-Anforderungen. xxxii Sun Fire V490 Server Administration Guide • October 2005...
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Anschluss des Netzkabels Warnung bezüglich Batterien Achtung – Sun-Geräte sind für Achtung – Bei unsachgemäßer Handhabung Stromversorgungssysteme mit einem oder nicht fachgerechtem Austausch der geerdeten neutralen Leiter (geerdeter Batterien besteht Explosionsgefahr. Verwen- Rückleiter bei gleichstrombetriebenen den Sie bei Systemen mit austauschbaren Geräten) ausgelegt.
Geräte: personales, siga las instrucciones. Achtung – Die hier nicht aufgeführte Verwendung von Steuerelementen, Anpassungen oder Ausführung von Vorgängen kann eine gefährliche Strahlenbelastung verursachen. xxxiv Sun Fire V490 Server Administration Guide • October 2005...
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Precaución – No todos los cables de alimentación tienen la misma clasificación No realice modificaciones de tipo mecánico ni eléctrico en el equipo. Sun Microsystems no se hace responsable del eléctrica. Los alargadores de uso doméstico no cuentan con protección frente a sobrecargas y cumplimiento de normativas en caso de que un producto no están diseñados para su utilización con...
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Sun que no tengan colocada la Class 1 Laser Product cubierta. De lo contrario, puede sufrir lesiones Luokan 1 Laserlaite personales y ocasionar daños en el sistema. Klasse 1 Laser Apparat Laser Klasse 1 xxxvi Sun Fire V490 Server Administration Guide • October 2005...
Dispositivos de CD y DVD La siguiente medida se aplica a los dispositivos de CD y DVD, así como a otros dispositivos ópticos: Precaución – La utilización de controles, ajustes o procedimientos distintos a los aquí especificados puede dar lugar a niveles de radiación peligrosos.
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Sun Fire V490 Server Administration Guide • October 2005...
Solaris™ Operating System. Before You Read This Book While the first part of this manual focuses on installation of the Sun Fire V490 server, it does not deal with mounting the server in a cabinet or 2-post rack. For those instructions, refer to the Sun Fire V490 Server Setup and Rackmounting Guide.
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Each part of the book is divided into chapters. Part One Chapter 1 describes and provides instructions for Sun Fire V490 server installation. Part Two Chapter 2 presents an illustrated overview of the server and a description of the server’s reliability, availability, and serviceability (RAS) features.
Using UNIX Commands ® This document might not contain information on basic UNIX commands and procedures such as shutting down the system, booting the system, and configuring devices. Refer to the following for this information: Documentation that you received with your system ■...
SunVTS 5.0 Test Reference Manual 816-1667 http://docs.sun.com Sun Management Sun Management Center 3.5 Installation 816-2678 Center software and Configuration Guide http://www.sun.com/ sunmanagementcenter Sun Management Center 3.5 User’s 816-2716 Guide http://www.sun.com/ sunmanagementcenter xlii Sun Fire V490 Server Administration Guide • October 2005...
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OpenBoot PROM Enhancements for 817-6957 configuration Diagnostic Operation Documentation CD OpenBoot 4.x Command Reference 816-1177 Manual http://docs.sun.com Late-breaking Sun Fire V490 Server Product Notes 817-4193 information http://docs.sun.com Sun Remote System Control (RSC) 2.2.2 816-3995 Release Notes Documentation CD SunVTS README file /opt/SUNWvts/...
You can submit your comments by going to: http://www.sun.com/hwdocs/feedback Please include the title and part number of your document with your feedback: Sun Fire V490 Server Administration Guide, part number 817-3951-12 xliv Sun Fire V490 Server Administration Guide • October 2005...
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For illustrated background information about the hardware and software components of the Sun Fire V490 server, refer to the chapters in Part Two – Background. For detailed instructions on how to configure and administer the server, and how to perform various diagnostic routines to resolve problems with the server, refer to the chapters in Part Three –...
This chapter provides both an overview of, and instructions for, the hardware and software tasks you need to accomplish to get the Sun Fire V490 server up and running. This chapter explains some of what you need to do, and points you to the appropriate section in this guide, or to other manuals for more information.
Each step in this procedure refers you to a particular document or to a section of this guide for instructions. Complete each step in the order listed. The best way to begin your installation of a Sun Fire V490 server is by completing the rackmounting and setup procedures in the Sun Fire V490 Server Setup and Rackmounting Guide.
Once you have answered these questions, you are ready to begin the installation. What to Do If you have completed the procedures in the Sun Fire V490 Server Setup and Rackmounting Guide, begin this procedure at Step 7. 1. Verify that you have received all the parts of your system.
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4. Install any optional components shipped with your system. If you ordered options that are not factory-installed, refer to the Sun Fire V490 Server Parts Installation and Removal Guide for installation instructions. Note – Do not attempt to access any internal components unless you are a qualified service technician.
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160. 12. (Optional) Install a local graphics terminal. After you have installed the Sun Fire V490 system and the Solaris OS, if you prefer to use a graphics terminal as your system console, you can install a graphics card and attach a monitor, mouse, and keyboard to the server. Refer to “How to...
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Sun Fire V490 Server Administration Guide • October 2005...
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Background PA RT The five chapters within this part of the Sun Fire V490 Server Administration Guide explain and illustrate in detail the various components of the server’s hardware, software, and firmware. Use the chapters as a guided tour through the panels, cables, cards, switches, and so forth that make up your server.
C H A P T E R System Overview This chapter introduces you to the Sun Fire V490 server and describes some of its features. The following information is covered in this chapter: “About the Sun Fire V490 Server” on page 9 ■...
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Sun Fire V490/V890 CPU/Memory Module Configuration Guide, available at: http://www.sun.com/products-n-solutions/hardware/docs/Servers A fully configured Sun Fire V490 system includes a total of four processors residing on two CPU/Memory boards. For more information, refer to “About the CPU/Memory Boards”...
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“How to Configure Additional Network Interfaces” on page 146. The Sun Fire V490 server provides a serial communication port, which you can access through an RJ-45 connector located on the system’s back panel. For more information, refer to “About the Serial Port” on page...
However, even if the top panel lock is in the Locked position, thereby locking both the PCI and CPU access panels, you can still unlock the media door security lock and Sun Fire V490 Server Administration Guide • October 2005...
gain access to the disk drives, power supplies, and Fan Tray 0. If the media door is locked and the power supply access panel is in place, you will not be able to gain access to the power supplies, disk drives, and Fan Tray 0—even if the PCI access panel is unlocked.
Further details about the diagnostic use of LEDs are discussed separately in the section, “How to Isolate Faults Using LEDs” on page 172. Sun Fire V490 Server Administration Guide • October 2005...
Power Button The system Power button is recessed to prevent accidentally turning the system on or off. The ability of the Power button to turn the system on or off is controlled by the system control switch. Refer to the section, “System Control Switch”...
However, the system controller card continues to operate using the system’s 5-volt standby power. Locating Back Panel Features The following figure shows the system features that you can access from the back panel. Sun Fire V490 Server Administration Guide • October 2005...
AC input for Power Supply 1 refer to Figure 2-4.) Power Supply 1 status LEDs Sun Fire V490 Server Back Panel Features FIGURE 2-3 Main system LEDs—Locator, Fault, and Power/OK—are repeated on the back panel. (Refer to , and for descriptions of front panel LEDs.) In...
One system controller (SC) card slot ■ Six external data ports: USB, serial, Ethernet, and FC-AL (refer to ■ FIGURE 2-4 USB ports (2) Ethernet ports Serial port FC-AL port Back Panel External Ports FIGURE 2-4 Sun Fire V490 Server Administration Guide • October 2005...
Together, reliability, availability, and serviceability features provide for near continuous system operation. To deliver high levels of reliability, availability and serviceability, the Sun Fire V490 system offers the following features: Hot-pluggable disk drives ■...
AC power source fail. For more information about power supplies, redundancy, and configuration rules, refer to “About the Power Supplies” on page Environmental Monitoring and Control The Sun Fire V490 system features an environmental monitoring subsystem designed to protect against: Extreme temperatures ■...
The RSC software works with the system controller (SC) card on the Sun Fire V490 system PCI riser board. The SC card provides an Ethernet connection to a remote console and a serial connection to a local alphanumeric terminal.
Hardware Watchdog Mechanism and XIR To detect and respond to system hang conditions, the Sun Fire V490 system features a hardware watchdog mechanism—a hardware timer that is continually reset as long as the operating system is running. In the event of a system hang, the operating system is no longer able to reset the timer.
Support for RAID Storage Configurations By attaching one or more external storage devices to the Sun Fire V490 server, you can use a software RAID application, such as Sun StorEdge™, to configure system disk storage in a variety of different RAID levels. Configuration options include RAID 0 (striping), RAID 1 (mirroring), RAID 0+1 (striping plus mirroring), RAID 1+0 (mirroring plus striping), and RAID 5 (striping with interleaved parity).
C H A P T E R Hardware Configuration This chapter provides hardware configuration information for the Sun Fire V490 server. The following topics are covered in this chapter: “About Hot-Pluggable and Hot-Swappable Components” on page 26 ■ “About the CPU/Memory Boards” on page 27 ■...
About Hot-Pluggable and Hot- Swappable Components In a Sun Fire V490 system, the FC-AL disk drives are hot-pluggable components and the power supplies are hot-swappable. (No other component of the system is either hot-pluggable or hot-swappable.) Hot-pluggable components are those that you can install or remove while the system is running, without affecting the rest of the system’s capabilities.
Sun Fire V490 internal disk drives are hot-pluggable. However, certain software preparations are required prior to removing or installing a drive. To perform Sun Fire V490 disk drive hot-plug operations, you use the Solaris luxadm utility. The luxadm utility is a command-line tool for managing intelligent storage arrays such as Sun StorEdge A5x00 series disk arrays or Sun Fire V490 internal storage arrays.
DIMM slots FIGURE 3-1 and DIMM groups on a Sun Fire V490 CPU/Memory board. Every fourth slot belongs to the same DIMM group. The four groups are designated A0, A1, B0, and Sun Fire V490 Server Administration Guide • October 2005...
Memory Module Groups A0, A1, B0, B1 FIGURE 3-1 You must physically remove a CPU/Memory board from the system before you can install or remove DIMMs. The DIMMs must be added four-at-a-time within the same DIMM group, and each group used must have four identical DIMMs installed—that is, all four DIMMs in the group must be from the same manufacturing vendor and must have the same capacity (for example, four 512-Mbyte DIMMs or four 1-Gbyte DIMMs).
One processor controls DIMM groups A0 and A1, while the other processor controls DIMM groups B0 and B1. The Sun Fire V490 system uses a shared memory architecture. During normal system operations, the total system memory is shared by all processors in the system.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
Note – PCI cards in a Sun Fire V490 system are not hot-pluggable. PCI Bus Characteristics, Associated Bridge Chips, Centerplane Devices, TABLE 3-2 and PCI Slots Clock Rate (MHz)/ Bandwidth (bits)/ PCI Bridge PCI Bus Voltage (V) Integrated Devices PCI Slots...
About the System Controller (SC) Card The system controller (SC) card enables access, monitoring, and control of the Sun Fire V490 server from a remote location. It is a fully independent processor card with its own resident firmware, power-on self-test (POST) diagnostics, and real-time operating system.
The SC card features serial and Ethernet interfaces that provide simultaneous access to the Sun Fire V490 server for multiple RSC software users. RSC software users are provided secure access to the system’s Solaris and OpenBoot console functions and have full control over power-on self-test (POST) and OpenBoot Diagnostics.
Documentation CD. About Hardware Jumpers Three jumpers are located on the Sun Fire V490 system’s PCI riser board. Note that jumpers are set at the factory to ensure best system performance. Be aware that moving any jumper shunt from its default location can render the system unstable or unusable.
1 + 2 populating connector in J1102 position J1101 Reserved for future use Reserved for future use 1 + 2 J1103 OpenBoot flash PROM OpenBoot flash PROM 1 + 2 Write-enabled Write-protected J1104 Sun Fire V490 Server Administration Guide • October 2005...
PDB by way of two board-mounted IEC320 receptacles, each dedicated to one power supply. The Sun Fire V490 system’s N+1 redundant power supplies are modular units, designed for fast, easy installation or removal, even while the system is fully operational.
Good practice is to connect each power supply to a separate AC circuit, which ■ will maintain N+1 redundancy and enable the system to remain operational if one of the AC circuits fails. Consult your local electrical codes for any additional requirements. Sun Fire V490 Server Administration Guide • October 2005...
PCI access panel to gain access to it. Power supplies are cooled separately, each with its own internal fans. Caution – Fans on a Sun Fire V490 system are not hot-pluggable. Do not attempt to access any internal components unless you are a qualified service technician.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
About FC-AL Technology Fibre Channel (FC) is a high-performance serial interconnect standard designed for bidirectional, point-to-point communication among servers, storage systems, workstations, switches, and hubs. Fibre Channel-Arbitrated Loop (FC-AL) is an important enhancement to the FC standard, developed specifically to meet the needs of storage system interconnects. Employing a simple loop topology, FC-AL can support both simple configurations and complex arrangements of hubs, switches, servers, and storage systems.
* The 127 supported devices include the FC-AL controller required to support each arbitrated loop. About the FC-AL Backplane All Sun Fire V490 servers include a single FC-AL backplane with connections for two internal hard disks, both of which are hot-pluggable.
■ For information about installing or removing an FC-AL disk or disk backplane, refer to the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD. About the HSSDC FC-AL Port The Sun Fire V490 system back panel includes an FC-AL port with a high-speed serial data connector (HSSDC).
(Loop B). For this purpose, Sun offers the Sun StorEdge PCI Dual Fibre Channel Host Adapter card. Refer to the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD, for installation instructions.
For your convenience, a serial port adapter (part number 530-2889-03) is included in your Sun Fire V490 server ship kit. This adapter enables you to use a standard RJ-45 serial cable to connect directly from the serial connector on the back panel to a Sun workstation, or to any other terminal that is equipped with a DB-25 serial connector.
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However, you can only perform USB hot-plug operations while the operating system is running. USB hot-plug operations are not supported when the system ok prompt is displayed. Sun Fire V490 Server Administration Guide • October 2005...
“Reference for Device Identifiers” on page 61 ■ About the Network Interfaces The Sun Fire V490 server provides two on-board Ethernet interfaces, which reside on the system centerplane and conform to the IEEE 802.3z Ethernet standard. For an illustration of the Ethernet ports, refer to .
64. You can also install a pair of identical PCI network interface cards, or add a single card that provides an interface identical to one of the two on-board Ethernet interfaces. Sun Fire V490 Server Administration Guide • October 2005...
A synopsis of run levels follows; for a full description, refer to the Solaris system administration documentation. Most of the time, you operate a Sun Fire V490 system at run level 2, or run level 3, which are multiuser states with access to full system and network resources.
Prompt It is important to understand that when you access the ok prompt from a functioning Sun Fire V490 system, you are suspending the Solaris OS software and placing the system under firmware control. Any processes that were running under the Solaris OS software are also suspended, and the state of such processes may not be recoverable.
When it is impossible or impractical to halt the system gracefully, you can get to the ok prompt by typing the Stop-A (or L1-A) key sequence from a Sun keyboard, or, if you have an alphanumeric terminal attached to the Sun Fire V490 system, by pressing the Break key.
About OpenBoot Environmental Monitoring Environmental monitoring and control capabilities for Sun Fire V490 systems reside at both the operating system level and the OpenBoot firmware level. This ensures that monitoring capabilities are operational even if the system has halted or is unable to boot.
Note – Using the Stop-A keyboard command to enter the OpenBoot environment during power-on or reset will immediately disable the OpenBoot environmental monitor. If you want the OpenBoot PROM environmental monitor enabled, you must re-enable it prior to rebooting the system. If you enter the OpenBoot environment through any other means—by halting the operating system, by power- cycling the system, or as a result of a system panic—the OpenBoot environmental monitor will remain enabled.
(indicated by the display of the ok prompt). The key sequence works the same on the Sun Fire V490 server as it does on older systems with non-USB keyboards, except that it does not work during the first few seconds after the machine is reset.
“How to Implement Stop-N Functionality” on page 164. The drawback of using Stop-N on a Sun Fire V490 system is that, if diagnostics are enabled, it can take some time for the system to reach the desired state. Fortunately, an alternative exists: Place the system control switch in the Diagnostics position.
The OpenBoot firmware then deconfigures the failed device and reboots the operating system. This all occurs automatically, as long as the Sun Fire V490 system is capable of functioning without the failed component. Once restored, the operating system will not attempt to access any deconfigured device.
Error Handling Summary Error handling during the power-on sequence falls into one of three cases summarized in the following table. Scenario System Behavior Notes No errors are The system attempts to boot if By default, auto-boot? and auto-boot-on- detected. auto-boot? is true. error? are both true.
(reboot, shutdown, init). Any kind of system reset. all-resets Diagnostic tests are not executed. none Refer to for a fuller list of OpenBoot configuration variables affecting TABLE 6-2 diagnostics and system behavior. Sun Fire V490 Server Administration Guide • October 2005...
OpenBoot configuration variables that affect ASR behavior, in OpenBoot PROM Enhancements for Diagnostic Operation, which is available on the Sun Fire V490 Documentation CD. About Manually Configuring Devices This section explains the difference between deconfiguring a device and a slot, tells what happens if you try to deconfigure all of a system’s processors, and also...
“How to Deconfigure a Device Manually” on page 162 ■ “How to Reconfigure a Device Manually” on page 163 ■ Device identifiers are listed in “Reference for Device Identifiers” on page Sun Fire V490 Server Administration Guide • October 2005...
Reference for Device Identifiers Refer to the following table when manually specifying which devices to deconfigure and reconfigure. The related procedures are covered in: “How to Deconfigure a Device Manually” on page 162 ■ “How to Reconfigure a Device Manually” on page 163 ■...
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C H A P T E R System Administration Software This chapter provides an introduction to system administration software tools supported on the Sun Fire V490 system. The following information is covered in this chapter: “About System Administration Software” on page 63 ■...
FC-AL host bus adapters connected to the same dual-ported storage array. For Sun Fire V490 systems, three different types of multipathing software are available: Solaris IP Network Multipathing software provides multipathing and load ■...
For instructions on how to configure and administer Solaris IP Network Multipathing, consult the IP Network Multipathing Administration Guide provided with your specific Solaris release. For more information about Sun StorEdge Traffic Manager, refer to the Sun Fire V490 Server Product Notes. For information about MPxIO, refer to “Multiplexed I/O (MPxIO)”...
Multiplexed I/O (MPxIO) A newer alternative to dynamic multipathing (DMP) that is also supported by the Sun Fire V490 server is multiplexed I/O (MPxIO). Beginning with Solaris 8, MPxIO is fully integrated within the Solaris OS software’s core I/O framework. MPxIO enables you more effectively to represent and manage devices that are accessible through multiple I/O controller interfaces within a single instance of the Solaris OS.
Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large volume from two or more smaller drives. This lets you create arbitrarily large partitions. Using this method, the concatenated disks are filled with data sequentially, with the second disk being written to when no space remains on the first, the third when no room remains on the second, and so on.
For More Information Refer to the documentation supplied with Solstice DiskSuite software. For more information about MPxIO, refer to your Solaris system administration documentation. Sun Fire V490 Server Administration Guide • October 2005...
About Sun Cluster Software Sun™ Cluster software lets you connect up to eight Sun servers in a cluster configuration. A cluster is a group of nodes that are interconnected to work as a single, highly available and scalable system. A node is a single instance of Solaris software—it may be running on a standalone server or on a domain within a standalone server.
During initial installation of the Sun Fire V490 system and the Solaris OS software, you must use the built-in serial port (ttya) to access the system console. After installation, you can configure the system console to use different input and output devices.
Using a Local Graphics Terminal as the System Console The Sun Fire V490 server is shipped without a mouse, keyboard, monitor, or frame buffer for the display of graphics. To install a local graphics terminal on the server, you must install a graphics frame buffer card into a PCI slot, and attach a monitor, mouse, and keyboard to the appropriate back panel ports.
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“How to Redirect the System Console to the System Controller” on page 160. For instructions on configuring and using RSC software, refer to the Sun Remote System Control (RSC) 2.2 User’s Guide. Sun Fire V490 Server Administration Guide • October 2005...
12). About the Diagnostic Tools Sun provides a wide spectrum of diagnostic tools for use with the Sun Fire V490 server. These tools range from the formal—like Sun’s comprehensive Validation Test Suite (SunVTS), to the informal—like log files that may contain clues helpful in...
SunVTS Software Exercises and stresses the system, Requires operating system. View and running tests in parallel Optional package may control over need to be installed network Sun Fire V490 Server Administration Guide • October 2005...
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There are a number of reasons for the lack of a single all-in-one diagnostic test, starting with the complexity of the server systems. Consider the data bus built into every Sun Fire V490 server. This bus features a five- way switch called a CDX that interconnects all processors and high-speed I/O interfaces (refer to ).
IDPROM HSSDC, USB, & Ethernet I/O C Bus Simplified Schematic View of a Sun Fire V490 System FIGURE 6-1 Consider also that some diagnostics must function even when the system fails to start. Any diagnostic capable of isolating problems when the system fails to start up must be independent of the operating system.
Prologue: System Controller Boot As soon as you plug in the Sun Fire V490 server to an electrical outlet, and before you turn on power to the server, the system controller (SC) inside the server begins its self-diagnostic and boot cycle. During this time, the locator LED blinks. Running off standby power, the system controller card begins functioning before the server itself comes up.
POST diagnostics does not ensure that there is nothing wrong with the server, but it does ensure that the server can proceed to the next stage of the boot process. For a Sun Fire V490 server, this means: At least one of the processors is working. ■...
The specific circuit or subcomponent that is most likely at fault ■ The field-replaceable units (FRUs) most likely to require replacement, in order of ■ likelihood Here is an excerpt of POST output showing another error message. Sun Fire V490 Server Administration Guide • October 2005...
FRU is responsible. If this seems counter-intuitive, consider the block diagram of one data path within a Sun Fire V490 server, shown in FIGURE 6-3 5-way...
OpenBoot PROM Enhancements for Diagnostic Operation and OpenBoot 4.x Command Reference Manual. The former is included on the Sun Fire V490 Documentation CD. The latter is included with the Solaris Software Supplement CD that ships with Solaris software.
The level of test coverage, verbosity, and output is determined by user-defined settings. Note: The above behaviors only apply to server machines like the Sun Fire V490 server. Workstations behave differently. For details, refer to OpenBoot PROM Enhancements for Diagnostic Operation.
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OpenBoot configuration variables. Note: If the system control switch is in Diagnostics position, the system will boot in service mode even if the service-mode? variable is false. Sun Fire V490 Server Administration Guide • October 2005...
OpenBoot Diagnostics tests focus on system I/O and peripheral devices. Any device in the device tree, regardless of manufacturer, that includes an IEEE 1275-compatible self-test is included in the suite of OpenBoot Diagnostics tests. On a Sun Fire V490 server, OpenBoot Diagnostics test the following system components: I/O interfaces;...
The obdiag> prompt and the OpenBoot Diagnostics interactive menu ( FIGURE 6-4 appear. For a brief explanation of each OpenBoot Diagnostics test, refer to TABLE 6-10 “Reference for OpenBoot Diagnostics Test Descriptions” on page 109. Sun Fire V490 Server Administration Guide • October 2005...
o b d i a g 1 SUNW,qlc@2 2 bbc@1,0 3 ebus@1 4 flashprom@0,0 5 i2c@1,2e 6 i2c@1,30 7 ide@6 8 network@1 9 network@2 10 pmc@1,300700 11 rsc-control@1,3062f8 12 rtc@1,300070 14 usb@1,3 13 serial@1,400000 Commands: test test-all except help what setenv set-default exit diag-passes=1 diag-level=off test-args=subtests OpenBoot Diagnostics Interactive Test Menu FIGURE 6-4...
Note – Knowing how to construct an appropriate hardware device path requires precise knowledge of the hardware architecture of the Sun Fire V490 system. To customize an individual test, you can use test-args as follows: ok test /usb@1,3:test-args={verbose,debug} This affects only the current test without changing the value of the test-args OpenBoot configuration variable.
Beyond the formal firmware-based diagnostic tools, there are a few commands you can invoke from the ok prompt. These OpenBoot commands display information that can help you assess the condition of a Sun Fire V490 server. These include the following commands:...
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The probe-scsi command communicates with all SCSI and FC-AL devices connected to on-board SCSI and FC-AL controllers. The probe-scsi-all command additionally accesses devices connected to any host adapters installed in PCI slots. Sun Fire V490 Server Administration Guide • October 2005...
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For any SCSI or FC-AL device that is connected and active, the probe-scsi and probe-scsi-all commands display its loop ID, host adapter, logical unit number, unique World Wide Name (WWN), and a device description that includes type and manufacturer. The following is sample output from the probe-scsi command. probe-scsi Command Output CODE EXAMPLE 6-3 ok probe-scsi...
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(edited for CODE EXAMPLE 6-6 brevity). show-devs Command Output CODE EXAMPLE 6-6 /pci@9,600000 /pci@9,700000 /pci@8,600000 /pci@8,700000 /memory-controller@3,400000 /SUNW,UltraSPARC-IV@3,0 /memory-controller@1,400000 /SUNW,UltraSPARC-IV@1,0 /virtual-memory /memory@m0,20 /pci@9,600000/SUNW,qlc@2 /pci@9,600000/network@1 /pci@9,600000/SUNW,qlc@2/fp@0,0 /pci@9,600000/SUNW,qlc@2/fp@0,0/disk Sun Fire V490 Server Administration Guide • October 2005...
Solaris system administration documentation. Solaris System Information Commands Some Solaris commands display data that you can use when assessing the condition of a Sun Fire V490 server. These include the following commands: prtconf command ■ prtdiag command ■...
The display format used by the prtdiag command can vary depending on what version of the Solaris OS is running on your system. Following is an excerpt of some of the output produced by prtdiag on a healthy Sun Fire V490 system running Solaris 8, Update 7.
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Command Output CODE EXAMPLE 6-8 System Configuration: Sun Microsystems sun4u Sun Fire V490 System clock frequency: 150 MHz Memory size: 4096 Megabytes ========================= CPUs =============================================== Impl. Mask ---- ------- ---- US-IV 2.1 US-IV 2.1 ========================= Memory Configuration =============================== Logical...
[FAULT] prtfru Command The Sun Fire V490 system maintains a hierarchical list of all field-replaceable units (FRUs) in the system, as well as specific information about various FRUs. The prtfru command can display this hierarchical list, as well as data contained in the serial electrically-erasable programmable read-only memory (SEEPROM) devices located on many FRUs.
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FRU description ■ Manufacturer name and location ■ Part number and serial number ■ Hardware revision levels ■ Information about the following Sun Fire V490 FRUs is displayed by the prtfru command: Centerplane ■ CPU/Memory boards ■ DIMMs ■ FC-AL disk backplane ■...
Kernel version: SunOS 5.8 cstone_14:08/01/01 2001 When used with the -p option, this command displays installed patches. shows a partial sample output from the showrev command with CODE EXAMPLE 6-16 the -p option. Sun Fire V490 Server Administration Guide • October 2005...
(FRUs). The row headings along the left of list the FRUs TABLE 6-5 in a Sun Fire V490 system. The available diagnostic tools are shown in column ✔ ) in this table indicates that a fault in a headings across the top. A check mark ( particular FRU can be isolated by a particular diagnostic.
In addition to the FRUs listed in , there are several minor replaceable TABLE 6-5 system components—mostly cables—that cannot directly be isolated by any system diagnostic. For the most part, you determine when these components are faulty by eliminating other possibilities. These FRUs are listed in TABLE 6-6 FRUs Not Directly Isolated by Diagnostic Tools TABLE 6-6...
Before you can start using RSC software, you must install and configure it on the server and client systems. Instructions for doing this are given in the Sun Remote System Control (RSC) 2.2 User’s Guide, which is included on the Sun Fire V490 Documentation CD.
For instructions on using RSC software to monitor a Sun Fire V490 system, refer to “How to Monitor the System Using the System Controller and RSC Software” on page 190. Monitoring the System Using Sun Management Center Sun Management Center software provides enterprise-wide monitoring of Sun servers and workstations, including their subsystems, components, and peripheral devices.
If you administer a heterogeneous network and use a third-party network-based system monitoring or management tool, you may be able to take advantage of Sun Management Center software’s support for Tivoli Enterprise Console, BMC Patrol, and HP Openview. Sun Fire V490 Server Administration Guide • October 2005...
For typical system configurations, this requires one or two hours. Comprehensive testing – SunVTS software exhaustively and repeatedly tests all ■ subsystems for up to 24 hours. Sun Fire V490 Server Administration Guide • October 2005...
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The Sun Fire V490 server to be tested must be up and running if you want to use SunVTS software, since it relies on the Solaris operating system. Since SunVTS software packages are optional, they may not be installed on your system.
If the faulty part is hot-pluggable or hot-swappable, the entire diagnose-and-repair cycle can be completed with minimal impact to system users. Sun Fire V490 Server Administration Guide • October 2005...
Requirements for Using Hardware Diagnostic Suite Since it is a part of Sun Management Center, you can only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center. This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software’s database of platform status information.
(A similar function is available from the ok prompt. Refer to “From the ok Prompt: The test and test-all Commands” on page 87.) Tests only the devices identified by the given menu entry test #,# numbers Sun Fire V490 Server Administration Guide • October 2005...
Reference for Decoding I C Diagnostic Test Messages describes each I C device in a Sun Fire V490 system, and helps you TABLE 6-12 associate each I C address with the proper FRU. For more information about I tests, refer to “I2C Bus Device Tests”...
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CPU/Memory board in slot A fru@4,a2 CPU/Mem Board, slot B Provides configuration information for the CPU/Memory board in slot B nvram@4,a4 PCI riser Provides system configuration information (IDPROM) fru@4,a8 Centerplane Provides centerplane configuration information Sun Fire V490 Server Administration Guide • October 2005...
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Sun Fire V490 I C Bus Devices (Continued) TABLE 6-12 Address Associated FRU What the Device Does fru@4,aa PCI riser Provides PCI riser board configuration information fru@5,10 Centerplane Provides communication and control for C subsystem fru@5,14 RSC card Provides communication and control for...
(1149.1) for scanning system components Media Access Controller – Hardware address of a Centerplane device connected to a network Media Independent Interface – Part of Ethernet Centerplane controller Motherboard Centerplane Centerplane Sun Fire V490 Server Administration Guide • October 2005...
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Abbreviations or Acronyms in Diagnostic Output (Continued) TABLE 6-13 Term Description Associated FRU(s) NVRAM IDPROM IDPROM, located on PCI riser board Refers to OpenBoot firmware Power Distribution Board Power distribution board Power Management Controller PCI riser board POST Power-On Self-Test Multifunction integrated circuit bridging the PCI PCI riser board bus with EBus and USB...
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III Instructions PA RT The six chapters within this part of the Sun Fire V490 Server Administration Guide use illustrated instructions on how to set up various components within your system, configure your system, and diagnose problems. Instructions within this guide are primarily to be used by experienced system administrators who are familiar with the Solaris OS and its commands.
C H A P T E R Configuring Console Access This chapter includes instructions on how to configure and access the system console from different physical devices. Tasks covered in this chapter include: “How to Avoid Electrostatic Discharge” on page 120 ■...
Caution – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
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2. Use an antistatic mat or similar surface. When performing any installation or service procedure, place static-sensitive parts, such as boards, cards, and disk drives, on an antistatic surface. The following items can be used as an antistatic surface: The bag used to wrap a Sun replacement part ■...
Read the documentation supplied with the device for specific instructions. 2. Turn on power to the ASCII terminal or local graphics terminal, if present. 3. Open the media door. Use the system key to unlock the media door. Sun Fire V490 Server Administration Guide • October 2005...
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Media door 4. Insert the system key into the system control switch and turn the system control switch to the Normal position. Refer to “System Control Switch” on page 15 for information about each system control switch setting. Normal position Power button 5.
7. Remove the system key from the system control switch and keep it in a secure place. What Next To power off the system, complete this task: “How to Power Off the System” on page 125 ■ Sun Fire V490 Server Administration Guide • October 2005...
How to Power Off the System Before You Begin Applications running on the Solaris OS can be adversely affected by a poorly executed system shutdown. Make sure that you have gracefully shut down any applications before powering off the system. You can also use Solaris commands, the OpenBoot firmware power-off command, or RSC software to power off the system.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
If at all possible, back up system data before starting this procedure. Also halt all applications and warn users of the impending loss of service. For information about the appropriate backup and shutdown procedures, refer to Solaris system administration documentation. What to Do 1.
Install the server in the rack, following instructions in the Sun Fire V490 Server ■ Setup and Rackmounting Guide. What to Do 1. Locate the RJ-45 twisted-pair Ethernet (TPE) connector for the appropriate Ethernet interface—the top connector or the bottom connector.
The following procedure assumes you are connecting to the serial port (ttya) of the Sun Fire V490 system using a tip connection from serial port B (ttyb) of another Sun server, and that the other Sun server has its own local graphics terminal.
The Sun server responds by displaying: connected The terminal tool is now a tip window directed to the Sun Fire V490 system via the Sun server’s ttyb port. This connection is established and maintained even if the Sun Fire V490 system is completely powered off or just starting up.
Before You Begin This procedure assumes you are connecting via tip line from serial port B (ttyb) of a Sun server to the serial port (ttya) of the Sun Fire V490 machine. What to Do 1. Determine the release level of system software installed on the Sun server.
This procedure lets you verify the baud rate and other serial port settings used by the Sun Fire V490 server to communicate with attached serial port devices. Before You Begin You must be logged in to the Sun Fire V490 server, and the server must be running Solaris OS software. What to Do 1.
2. Type: # eeprom ttya-mode 3. Look for the following output: ttya-mode = 9600,8,n,1,- This line indicates that the Sun Fire V490 server’s serial port is configured for: 9600 baud ■ 8 bits ■ No parity ■ 1 stop bit ■...
Use an RJ-45 null modem serial cable or an RJ-45 serial cable and null modem adapter. Plug this into the terminal’s serial port connector. 2. Attach the opposite end of the serial cable to the Sun Fire V490 system. Plug the cable into the system’s built-in serial port (ttya) connector.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
1. Install the graphics card into an appropriate PCI slot. Installation must be performed by a qualified service provider. For further information, refer to the Sun Fire V490 Server Parts Installation and Removal Guide or contact your qualified service provider.
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5. Connect the mouse USB cable to any USB port on the back panel. Chapter 7 Configuring Console Access...
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7. To cause the changes to take effect, type: ok reset-all The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto-boot? is set to true (its default value). Sun Fire V490 Server Administration Guide • October 2005...
To issue software commands, you need to set up a system ASCII terminal, a local graphics terminal, or a tip connection to the Sun Fire V490 system. Refer to: “How to Set Up an Alphanumeric Terminal as the System Console” on page 133 ■...
Boot device: disk2 File and args: c. At this point, abort the boot process as promptly as possible. To do this, use one of the following methods: Sun Fire V490 Server Administration Guide • October 2005...
Hold down the Stop (or L1) key and press A on your keyboard. ■ Press the Break key on the terminal keyboard. ■ Type ~# in a tip window. ■ The system should return to the ok prompt. Note – If the system does not return to the ok prompt, it means you did not abort quickly enough.
In addition to the above OpenBoot configuration variables, there are other variables that determine whether and what kinds of diagnostic tests run. These variables are discussed in “Controlling POST Diagnostics” on page Sun Fire V490 Server Administration Guide • October 2005...
Caution – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
(-). Do not use a dot in the host name. Do not begin the name with a number or a special character. The name must not be longer than 30 characters. Sun Fire V490 Server Administration Guide • October 2005...
4. Determine the unique Internet Protocol (IP) address of the network interface and make a note of it. You need to furnish the address in a later step. An IP address must be assigned by the network administrator. Each network device or interface must have a unique IP address.
Note – The Sun Fire V490 system conforms to the Ethernet 10/100BASE-T standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on both the host system and the Ethernet hub. If you have problems establishing a connection between this system and your hub, verify that the Ethernet hub also has the link test function enabled.
What to Do 1. Choose a network host name for each new interface. The host name must be unique within the network. It can consist only of alphanumeric characters and the dash (-). Do not use a dot in the host name. Do not begin the name with a number or a special character.
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7. Manually plumb and enable each new interface using the ifconfig command. For example, for the interface ce2, type: sunrise # ifconfig ce2 plumb up For more information, refer to the ifconfig(1M) man page. Sun Fire V490 Server Administration Guide • October 2005...
This document is available on the Solaris Software Supplement CD for your specific Solaris release. Note – The Sun Fire V490 system conforms to the Ethernet 10/100BASE-T standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on both the host system and the Ethernet hub.
Note – You can also specify the name of the program to be booted as well as the way the boot program operates. For more information, refer to the OpenBoot 4.x Command Reference Manual, included with the Solaris Software Supplement CD that ships with Solaris software. Sun Fire V490 Server Administration Guide • October 2005...
If you want to specify a network interface other than an on-board Ethernet interface as the default boot device, you can determine the full path name of each interface by typing: ok show-devs The show-devs command lists the system devices and displays the full path name of each PCI device.
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C H A P T E R Configuring System Firmware This chapter describes OpenBoot firmware commands and configuration variables available for configuring the following aspects of Sun Fire V490 system behavior: OpenBoot environmental monitoring ■ Automatic system recovery (ASR) ■...
“How to Disable OpenBoot Environmental Monitoring” on page 154 ■ How to Disable OpenBoot Environmental Monitoring Before You Begin For background information about the OpenBoot environmental monitor, refer to: “About OpenBoot Environmental Monitoring” on page 52 ■ Sun Fire V490 Server Administration Guide • October 2005...
What to Do ● To disable OpenBoot environmental monitoring, type env-off at the ok prompt: ok env-off Environmental monitor is OFF How to Obtain OpenBoot Environmental Status Information Before You Begin For background information about environmental status information, refer to: “OpenBoot Environmental Status Information”...
To reboot and generate an automated crash dump file, type: ■ # eeprom error-reset-recovery=sync To have the system not automatically reboot, but rather wait at the OpenBoot ■ prompt for manual intervention and recovery, type: # eeprom error-reset-recovery=none Sun Fire V490 Server Administration Guide • October 2005...
3. Restart the system to effect the changes. Type: # reboot What Next If you choose to have the system generate an automated crash dump file, then, in the event the operating system hangs, that file appears in the /var/crash/ directory, under a subdirectory named after your system.
What to Do 1. At the system ok prompt, type: ok setenv auto-boot-on-error? false 2. To cause the parameter change to take effect, type: ok reset-all The system permanently stores the parameter change. Sun Fire V490 Server Administration Guide • October 2005...
How to Obtain ASR Status Information Use the following procedure to retrieve information about the status of the automatic system recovery (ASR) feature. What to Do 1. At the system ok prompt, type: ok .asr In the .asr command output, any devices marked disabled have been manually deconfigured using the asr-disable command.
1. Establish a system controller session. For instructions, refer to the Sun Remote System Control (RSC) 2.2 User’s Guide, which is included on the Sun Fire V490 Documentation CD. 2. At the system ok prompt, type: ok setenv diag-out-console true...
For instructions on how to use RSC software, refer to: Sun Remote System Control (RSC) 2.2 User’s Guide, which is included on the Sun ■ Fire V490 Documentation CD How to Restore the Local System Console Perform this procedure if your system is configured to use the system controller (SC) as the system console and you need to redirect the system console to a local graphics terminal, alphanumeric terminal, or an established tip connection.
“status” property in the corresponding device tree node. By convention, UNIX will not activate a driver for any device so marked. For background information, refer to “About Manually Configuring Devices” on page 59 ■ Sun Fire V490 Server Administration Guide • October 2005...
What to Do 1. At the system ok prompt, type: ok asr-disable device-identifier where the device-identifier is one of the following: Any full physical device path as reported by the OpenBoot show-devs command ■ Any valid device alias as reported by the OpenBoot devalias command ■...
This procedure implements Stop-N functionality on Sun Fire V490 systems, temporarily resetting OpenBoot configuration variables to their default settings. This procedure is most useful if you have not configured your Sun Fire V490 system to run diagnostic tests. You might find it more convenient to use the alternative method of placing the system control switch in the Diagnostics position.
2. Wait until only the system Fault LED begins to blink rapidly. Note – If you have configured the Sun Fire V490 system to run diagnostic tests, this could take upwards of 30 minutes. 3. Press the front panel Power button twice, with no more than a short, one-second delay in between presses.
To correct such problems, you must either manually change individual OpenBoot configuration variables using the setenv command, or else type set-defaults to permanently restore the default settings for all OpenBoot configuration variables. Sun Fire V490 Server Administration Guide • October 2005...
This chapter guides you in choosing the best tools and describes how to use these tools to reveal a failed part in your Sun Fire V490 server. It also explains how to use the Locator LED to isolate a failed system in a large equipment room.
Caution – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
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As root, type ■ # /usr/sbin/locator -n At the SC command-line interface, type: ■ rsc> setlocator on From the RSC software’s main GUI screen, click the representation of the ■ Locator LED. Refer to the illustration under Step 5 “How to Monitor the System Using the System Controller and RSC Software”...
For a full description of service mode, refer to: OpenBoot PROM Enhancements for Diagnostic Operation ■ This document is included on the Sun Fire V490 Documentation CD. What to Do 1. Set up a console for viewing diagnostic messages. Access the system console using an ASCII terminal or tip line. For information on system console options, refer to “About Communicating With the System”...
What Next Should you want to restore the system to normal mode in order to control the depth of diagnostic coverage, the tests run, and the verbosity of the output, refer to: “How to Put the Server in Normal Mode” on page 171.
For detailed descriptions of service and normal modes, refer to: OpenBoot PROM Enhancements for Diagnostic Operation ■ This document is included on the Sun Fire V490 Documentation CD. How to Isolate Faults Using LEDs While not a deep, formal diagnostic tool, LEDs located on the chassis and on selected system components can serve as front-line indicators of a limited set of hardware failures.
What to Do 1. Check the system LEDs. There is a group of three LEDs located near the top left corner of the front panel and duplicated on the back panel. Their status can tell you the following. Indicates Action Locator (left) A system administrator can Identify the system.
There are two LEDs for each Ethernet port—they are close to the right side of each Ethernet receptacle on the back panel. If the Sun Fire V490 system is connected to an Ethernet network, the status of the Ethernet LEDs can tell you the following.
What to Do 1. Set up a console for viewing POST messages. Connect an alphanumeric terminal to the Sun Fire V490 server or establish a tip connection to another Sun system. Refer to: “How to Set Up an Alphanumeric Terminal as the System Console” on page 133 ■...
Have a qualified service technician replace the FRU or FRUs indicated by POST error messages, if any. For replacement instructions, refer to: Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the ■ Sun Fire V490 Documentation CD If the POST diagnostics did not disclose any problems, but your system does not start, try running the interactive OpenBoot Diagnostics tests.
How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests Before You Begin Because OpenBoot Diagnostics tests require access to some of the same hardware resources used by the operating system, they cannot be operated reliably after an operating system halt or Stop-A key sequence. You need to reset the system before running OpenBoot Diagnostics tests, and then reset the system again after testing.
Diagnostics error messages, if any. For replacement instructions, refer to: Sun Fire V490 Server Parts Installation and Removal Guide ■ This document is included on the Sun Fire V490 Documentation CD. Sun Fire V490 Server Administration Guide • October 2005...
How to View Diagnostic Test Results After the Fact Summaries of the results from the most recent power-on self-test (POST) and OpenBoot Diagnostics tests are saved across power cycles. Before You Begin You must set up a system console. Refer to: “About Communicating With the System”...
Variable Name Value Default Value diag-level diag-switch? false false ● To set or change the value of an OpenBoot configuration variable, use the setenv command: ok setenv diag-level max diag-level = max Sun Fire V490 Server Administration Guide • October 2005...
Reference for Choosing a Fault Isolation Tool This section helps you choose the right tool to isolate a failed part in a Sun Fire V490 system. Consider the following questions when selecting a tool. 1. Have you checked the LEDs? Certain system components have built-in LEDs that can alert you when that component requires replacement.
In addition, RSC software provides a means of redirecting system console output, allowing you remotely to view and run tests—like POST diagnostics—that usually require physical proximity to the serial port on the system’s back panel. Sun Fire V490 Server Administration Guide • October 2005...
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5. Will the tool test the suspected source(s) of the problem? Perhaps you already have some idea of what the problem is. If so, you want to use a diagnostic tool capable of testing the suspected problem sources. tells you which replaceable hardware parts can be isolated by each TABLE 6-5 ■...
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This chapter describes the tasks necessary to use these tools to monitor your Sun Fire V490 server. These include: “How to Monitor the System Using Sun Management Center Software” on ■...
Before You Begin This procedure assumes you intend to load Sun Management Center agent software on your Sun Fire V490 system so as to be able to monitor it, and gives you some guidance on how to accomplish this goal.
For instructions, refer to the Sun Management Center Supplement for Workgroup Servers. 2. On your Sun Fire V490 system, run the setup utility to configure agent software. The setup utility is part of the workgroup server supplement. For more information, refer to the Sun Management Center Supplement for Workgroup Servers.
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Status information about selected component For more information about physical and logical views, refer to the Sun Management Center User’s Guide. Sun Fire V490 Server Administration Guide • October 2005...
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7. Monitor the Sun Fire V490 system using Config-Reader module data property tables. To access this information: a. Click the Browser tab. b. Click the Hardware icon in the hierarchy view. Browser tab Hardware icon Config-Reader icon Data property table icons c.
Before You Begin The Sun Fire V490 server must be set up with RSC server software, which can be found on the Solaris Software Supplement CD. Typically, you monitor the Sun Fire V490 system from a different Sun computer or a PC. This procedure assumes you have installed RSC client software on the monitoring system.
What to Do 1. As root on the Sun Fire V490 server, run the RSC configuration script. Type: # /usr/platform/‘uname -i‘/rsc/rsc-config The configuration script runs, prompting you to choose options and to provide information. 2. Follow the configuration script prompts.
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Setting User Password Now ... Password: Re-enter Password: The RSC firmware on the Sun Fire V490 system is configured. Perform the following steps on the monitoring system. 3. From the monitoring Sun computer or PC, start the RSC GUI. Do one of the following.
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This front panel representation is dynamic—you can watch from a remote console and refer to when the Sun Fire V490 server’s switch settings or LED status changes. 6. Interact with the front panel representation to initiate actions. The front panel representation is interactive. You click various parts of it to initiate actions.
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Proceeding will actually turn system power off (or on). Power button b. Examine status tables for the Sun Fire V490 server’s disks and fans. Click the appropriate LEDs. A table appears giving you the status of the components in question.
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a. Find the navigation panel at the left side of the RSC GUI. b. Click the Show Environmental Status item under Server Status and Control. The Environmental Status window appears. Check marks By default, the Temperatures tab is selected and temperature data from specific chassis locations are graphed.
160. What Next If you plan to use RSC software to control the Sun Fire V490 server, you may want to configure additional RSC user accounts. If you want to try the system controller command-line interface, you can use the telnet command to connect directly to the RSC card using the device’s name or IP...
How to Use Solaris System Information Commands This section explains how to run Solaris system information commands on a Sun Fire V490 server. To find out what these commands tell you, refer to “Solaris System Information Commands” on page 93, or refer to the appropriate man pages.
How to Use OpenBoot Information Commands This section explains how to run OpenBoot commands that display different kinds of system information about a Sun Fire V490 server. To find out what these commands tell you, refer to “Other OpenBoot Commands” on page 89, or refer to the appropriate man pages.
3. Type the appropriate command at a console prompt. Refer to TABLE 11-2 Using OpenBoot Information Commands TABLE 11-2 Command to Type What It Displays Fan speeds, currents, voltages, and temperatures .env OpenBoot configuration variable defaults and settings printenv Target address, unit number, device type, and manufacturer name probe-scsi of active SCSI, IDE, and FC-AL devices probe-scsi-all...
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Sun Management Center Software User’s Guide. This chapter describes the tasks necessary to use SunVTS software to exercise your Sun Fire V490 server. These include: “How to Exercise the System Using SunVTS Software” on page 202 ■...
“Exercising the System Using SunVTS Software” on page 106 ■ This procedure also assumes that the Sun Fire V490 server is “headless”—that is, it is not equipped with a monitor capable of displaying bitmapped graphics. In this case, you access the SunVTS GUI by logging in remotely from a machine that has a graphics display.
2. Enable remote display. On the display system, type: # /usr/openwin/bin/xhost + test-system where test-system is the name of the Sun Fire V490 server being tested. 3. Remotely log in to the Sun Fire V490 server as superuser. Use a command such as rlogin or telnet.
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5. Expand the test lists to refer to the individual tests. The interface’s test selection area lists tests in categories, such as “Network,” as shown below. To expand a category, click the icon to the left of the category name. Sun Fire V490 Server Administration Guide • October 2005...
Tests are enabled when checked, and disabled when not checked. lists tests that are especially useful to run on a Sun Fire V490 server. TABLE 12-1 Useful SunVTS Tests to Run on a Sun Fire V490 Server...
In addition to the SunVTS packages themselves, SunVTS software starting with version 5.1 requires certain XML and run-time library packages that may not be installed by default on Solaris 8 software. Sun Fire V490 Server Administration Guide • October 2005...
This procedure assume that the Solaris operating system is running on the Sun Fire V490 server, and that you have access to the Solaris command line. For more information, refer to: “About Communicating With the System” on page 69 ■ What to Do 1.
These patches provide enhancements and bug fixes. In some cases, there are tests that will not run properly unless the patches are installed. What Next For installation information, refer to the SunVTS User’s Guide, the appropriate Solaris documentation, and the pkgadd man page. Sun Fire V490 Server Administration Guide • October 2005...
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IV Appendixes PA RT The two appendices within this part of the Sun Fire V490 Server Administration Guide illustrate and describe signals at connector pinouts and list specifications. Appendices included in Part Four are: Appendix A – Connector Pinouts ■...
A P P E N D I X Connector Pinouts This appendix gives you reference information about the system’s back panel ports and pin assignments. Topics covered in this appendix include: “Serial Port Connector” on page 212 ■ “USB Connector” on page 213 ■...
Serial Port Connector Diagram Serial Port Connector Signals Signal Description Signal Description Request To Send Ground Data Terminal Ready Receive Data Transmit Data Data Set Ready Ground Clear To Send Sun Fire V490 Server Administration Guide • October 2005...
USB Connector Two Universal Serial Bus (USB) connectors are located on the centerplane and can be accessed from the back panel. USB Connector Diagram USB Connector Signals Signal Description Signal Description +5 VDC +5 VDC Port Data0 - Port Data1 - Port Data0 + Port Data1 + Ground...
SC Ethernet Connector The System Controller (SC) Ethernet connector is an RJ-45 connector located on the SC card and can be accessed from the back panel. SC Ethernet Connector Diagram SC Ethernet Connector Signals Signal Description Signal Description Transmit/Receive Data0 + Transmit/Receive Data2 - Transmit/Receive Data0 - Transmit/Receive Data1 -...
SC Serial Connector Diagram SERIAL SC Serial Connector Signals Signal Description Signal Description Request To Send Ground Data Terminal Ready Receive Data Transmit Data Data Set Ready Ground Clear To Send Sun Fire V490 Server Administration Guide • October 2005...
FC-AL Port HSSDC Connector The Fibre Channel-Arbitrated Loop port high-speed serial data connector is located on the centerplane and can be accessed from the back panel. HSSDC Connector Diagram HSSDC Connector Signal Signal Description Signal Description Differential Data Output + Optical Output Disable (optional) Signal Ground (optional)
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A P P E N D I X System Specifications This appendix provides the following specifications for the Sun Fire V490 Server server: “Physical Specifications” on page 219 ■ “Electrical Specifications” on page 220 ■ “Environmental Specifications” on page 221 ■...
Nominal Frequencies 50 or 60 Hz Nominal Voltage Range Auto Ranging 200-240 VAC Maximum Current AC RMS 8A @ 200-240 VAC Maximum AC Power Consumption 1600 W Maximum Heat Dissipation 5459 BTU/hr Sun Fire V490 Server Administration Guide • October 2005...
Environmental Specifications The operating and non-operating environmental specifications for the system are as follows. Parameter Value Operating Temperature 5˚ C to 35˚C (41˚F to 95˚F)—IEC 60068-2-1&2 Humidity 20% to 80% RH noncondensing; 27˚C (81˚F) wet bulb— IEC 60068-2-3&56 Altitude 0 to 3000 meters (0 to 10,000 feet)—IEC 60068-2-13 Vibration .0001 (z-axis only) G /Hz, 5-150 Hz, -12db/octave slope,...
36 in (92 cm) Rear blockage only 36 in (92 cm) Front and rear blockage 36 in (92 cm) Front clearance 36 in (92 cm) Rear clearance 36 in (92 cm) Sun Fire V490 Server Administration Guide • October 2005...
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Index BIST, See built-in self-test BMC Patrol, See third-party monitoring tools AC Present LED (power supply), 173 boot device, how to select, 149 accounts RSC, 191 Boot PROM function of, 78 Activity LED illustration of, 79 disk drive, 174 Ethernet, 174 boot-device configuration variable, 57, 149 address booting...
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(XIR), 51, 127 mirroring, 24, 66 described, 23 RAID 0, 24, 67 manual command, 23 RAID 1, 24, 67 RAID 5, 24, 68 striping, 24, 67 disk drive Sun Fire V490 Server Administration Guide • October 2005...
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displaying speed of, 90 boundaries between, 82 Fan Tray 0 coverage of fault isolating tools (table), 100 isolating faults in cable, 101 coverage of system exercising tools (table), 106 Fan Tray 0 LED hardware revision level, 97 described, 14 hierarchical list of, 96 Fan Tray 1 LED manufacturer, 97 described, 14...
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14, 173 Fan Tray 0 described, 14 network name server, 149 Fan Tray 1 described, 14 primary interface, 145 types, 4 Fault, 14 Fault (disk drive), 174 Fault (power supply), 173 Sun Fire V490 Server Administration Guide • October 2005...
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overtemperature condition determining with prtdiag, 96 OBDIAG, See OpenBoot Diagnostics tests determining with RSC, 195 ok prompt risks in using, 50 ways to access, 50, 126 parity, 24, 68, 133, 134 OK-to-Remove LED parts disk drive, 174 checklist of, 1 power supply, 173 patches, installed OpenBoot commands...
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23, 127 electrical, 220 main screen, 193 environmental, 221 monitoring with, 190 physical, 219 run levels service access, 222 explained, 49 standby power ok prompt and, 49 RSC and, 102 status LEDs Sun Fire V490 Server Administration Guide • October 2005...
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environmental fault indicators, 21 Stop-A keyboard combination, 51, 54, 127 temperature sensors, 20 Stop-D keyboard combination, 54 temperatures, displaying system, 90 Stop-F keyboard combination, 55 terminal, alphanumeric, 133 Stop-N keyboard combination, 165 terminal, baud verification, 132 stress testing, See also exercising the system, 106 terms in diagnostic output (table), 114 striping of disks, 24, 67...
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