How To Get Help; Finding The Latest Updates On The Nortel Web Site; Getting Help From The Nortel Web Site; Getting Help Over The Phone From A Nortel Solutions Center - Nortel 5100 Release Note

How to get help

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel Web site

The content of this documentation was current at the time the product was
released. To check for updates to the latest documentation for Multimedia
Communication System (MCS) 5100, go to
the Technical Documentation page for MCS 5100.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
www.nortel.com/support
This site provides access to software, documentation, bulletins, and tools to
address issues with Nortel products. From this site, you can:
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•
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Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical Support
Web site, and you have a Nortel support contract, you can also get help
over the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the telephone
number for your region:
www.nortel.com/callus
Copyright © 2007, Nortel Networks
.
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
arrange for automatic notification of new software and documentation
for Nortel equipment
open and manage technical support cases
Nortel Multimedia Communication Server 5100
New in this Release
NN42020-404 03.08 Standard
Release 4.0 11 September 2007
www.nortel.com and navigate to
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