How To Get Help - Nortel CallPilot 1005r Hardware Installation

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C h a p t e r 1

How to get Help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel

Technical Support Web site:

www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and

tools to address issues with Nortel products. More specifically,

download software, documentation, and product bulletins

search the Technical Support Web site and the Nortel Knowledge Base

for answers to technical issues

Nortel equipment

open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical

Support Web site, and have a Nortel support contract, you can also get help

over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the following Web site to obtain the phone

number for your region:

1005r Server Hardware Installation

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