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Nortel 5100 Integration Manual

Wlan/blackberry enterprise server
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Download this manual See also: User Manual
Enterprise: Common
Solution Integration Guide for
Multimedia Communication
Server 5100/WLAN/Blackberry
Enterprise Server
NN49000-302
.

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Table of Contents
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Summary of Contents for Nortel 5100

  • Page 1 Enterprise: Common Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server NN49000-302...
  • Page 2 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    Finding the latest updates on the Nortel Web site 5 Getting help from the Nortel Web site 5 Getting help over the phone from a Nortel Solutions Center 6 Getting help from a specialist by using an Express Routing Code 6...
  • Page 4 Downloading the Wireless Client application Installing the Wireless Client application Configuring Wireless Client system settings 35 Connecting to the MCS 39 Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Enterprise: Common NN49000-302 01.01 Standard...

  • Page 5: How To Get Help

    Latest BlackBerry Enterprise Server for Exchange documentation Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.

  • Page 6: Getting Help Over The Phone From A Nortel Solutions Center

    Getting help over the phone from a Nortel Solutions Center If you do not find the information you require on the Nortel Technical Support Web site, and you have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.

  • Page 7: About This Document

    A minimum skill set and level of understanding is assumed. Audience The intended audience for this document includes network planners, installers, and maintenance personnel. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Enterprise: Common NN49000-302 01.01 Standard...
  • Page 8 8 About this document Enterprise: Common Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007 Copyright © 2007, Nortel Networks...

  • Page 9: Overview

    BlackBerry Enterprise Server (BES) and Multimedia Communication Server 5100 (MCS 5100) systems. Figure 1 MCS 5100/BES integration process The tasks in the BES/MCS 5100 systems integration process are listed Table 1 "Task Completion Checklist" (page implement the integration. Table 1...
  • Page 10 10 Overview Task Configure BlackBerry Enterprise Server Install Wireless Client Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Reference "Creating a service account and mailbox" (page 19) "Configuring Microsoft Windows permissions for the service account"...

  • Page 11: Prerequisites

    Parameter BlackBerry Enterprise Server BlackBerry Enterprise Server IP address BESAdmin username BESAdmin password Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks provides a list of parameters Value Enterprise: Common NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007...
  • Page 12 Tomcat default publisher password WLAN WLAN SSID WLAN username WLAN password Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Value Enterprise: Common NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007 Description...

  • Page 13: Establishing The System Baseline

    Establishing the system baseline To successfully integrate voice services, you must first establish the system baseline for the BES and MCS 5100 systems so that the systems are configured and working in a stand-alone environment. Use the following table to complete system baselines prior to integration.
  • Page 14 14 Prerequisites Enterprise: Common Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007 Copyright © 2007, Nortel Networks...

  • Page 15: Wireless Client Manager Installation

    Mount the DVD-ROM drive. mount/mnt/cdrom Log off. exit Log on as nortel. Change the directory to /mnt/cdrom. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Enterprise: Common NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007...
  • Page 16 Change the directory to /mnt/cdrom. cd /mnt/cdrom Install the WiCM start, stop, and restart scripts. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Note: The port number must match the Web Server Listen Port in the BlackBerry Enterprise Server configuration.

  • Page 17: Running Wireless Client Manager Scripts

    To run WICM_restart.pl, log on as root or nortel. Change the directory to /var/mcp/wicm. cd /var/mcp/wicm Run the WiCM software script. Example: ./WICM_start.pl Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Running Wireless Client Manager scripts 17 —End— —End— Enterprise: Common NN49000-302 01.01 Standard...
  • Page 18 18 Wireless Client Manager installation Enterprise: Common Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007 Copyright © 2007, Nortel Networks...

  • Page 19: Blackberry Enterprise Server Configuration

    In the Windows taskbar, select Start > Programs > Administrative Tools > Active Directory Users and Computers. Create an account with the following attributes: • Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks For Name, type BESAdmin. Enterprise: Common NN49000-302 01.01 Standard...

  • Page 20: Configuring Microsoft Windows Permissions For The Service Account

    Action At the administrative group level, set Exchange View Only Administrator permission as the minimum access level. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks For User location, select create a Microsoft Exchange mailbox.

  • Page 21: Installing Jdbc Drivers

    Verify that you have the Required Services installed. Scroll down and select Run Setup Now. The Microsoft Exchange Installation Wizard appears. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Installing Microsoft Exchange 2003 System Manager Tools —End—...

  • Page 22: Installing The Blackberry Enterprise Server

    If there are any outstanding items in the Pre-Install Checklist, click Back and make the necessary changes. Click Next. The Installation Info page appears. See (page Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks —End— 23). Enterprise: Common NN49000-302 01.01 Standard...
  • Page 23 Click Next. The installation begins. When the installation is complete, click Continue. Click Yes to reboot the server. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Installing the BlackBerry Enterprise Server 23 Enterprise: Common NN49000-302 01.01 Standard...
  • Page 24 Click Yes to create the mdss database. When the database is complete, a notification message appears. Click OK. Click Yes to create the mdss dis database. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks 24). Enterprise: Common NN49000-302 01.01 Standard...
  • Page 25 The Microsoft Exchange Server window appears. See "Microsoft Exchange Server" (page Figure 4 Microsoft Exchange Server Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Installing the BlackBerry Enterprise Server 25 SRP Identifier SRP Authentication Key...
  • Page 26 • Click Next. The MDS Services Info page appears. See Info" (page Figure 5 MDS Services Info Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Host name Port SSL port 26). Enterprise: Common NN49000-302 01.01 Standard...
  • Page 27 Start Service In the Start Service(s) Result section, verify that all services started successfully. Click Finish. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Installing the BlackBerry Enterprise Server 27 —End— Enterprise: Common NN49000-302 01.01 Standard...

  • Page 28: Configuring Blackberry Enterprise Server

    Select the WLAN Policy Group property from the left properties list. The WLAN Policy Group Settings page appears. See "WLAN Policy Group Settings page" (page Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Enterprise: Common NN49000-302 01.01 Standard...
  • Page 29 In the Servers area of the Explorer View panel, select the FQDN for your BlackBerry Server, for example: blackberry.innlab.nortel.com:7443/mds Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Configuring BlackBerry Enterprise Server 29 WLAN SSID...

  • Page 30: Adding Users To The Blackberry Enterprise Server

    BlackBerry server listed under the Servers tree. In the main panel, select the Users tab. Under Tasks, select the Add Users link. The Select Mailbox page appears. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks —End— Enterprise: Common NN49000-302 01.01 Standard...

  • Page 31: Activating The Handheld On The Blackberry Enterprise Server

    If the handheld is successfully registered, it is shown as VoWLAN, with WLAN in blue. If WLAN is greyed out, the handheld is not registered. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Activating the handheld on the BlackBerry Enterprise Server 31 —End—...
  • Page 32 32 BlackBerry Enterprise Server configuration Enterprise: Common Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007 Copyright © 2007, Nortel Networks...

  • Page 33: Wireless Client Installation

    • "Installing the Wireless Client application " (page 35) • "Configuring Wireless Client system settings" (page 35) Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Enterprise: Common NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007...

  • Page 34: Enterprise: Common

    Black and white Black and white Each folder contains the following items: • • Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks and drag the folder to your My Documents Language English French...

  • Page 35: Enterprise: Common

    From the BlackBerry desktop, select the Nortel Multimedia Wireless Client icon. Select System Settings. Configure the host configuration parameters. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Configuring Wireless Client system settings 35 —End—...

  • Page 36: Enterprise: Common

    Username Password Domain Wireless Client Manager S1 Wireless Client Manager S2 Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Table 4 "Wireless Client system settings" (page 36) Description MCS account log on name...

  • Page 37: Enterprise: Common

    Power User Max No. of Recent No. of Visible Entries in Friends Popup Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Configuring Wireless Client system settings 37 Description Enter the number to access the voice mail server.

  • Page 38: Enterprise: Common

    Press the Spacebar to select the tap port request check box. Select Allow Connection. For the next port request, repeat steps 6 through 8. Select Save. Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server Copyright © 2007, Nortel Networks Description Yes check box selected: Facilitates automatic presence updating.

  • Page 39: Enterprise: Common

    Connecting to the MCS When you launch the Wireless Client, it automatically connects to the MCS 5100 system, and the MCS 5100 main screen appears. During connection, the Wireless Client communicates with the MCS 5100 Session Manager to log on to the MCS 5100 network.

  • Page 40: Enterprise: Common

    40 Wireless Client installation Enterprise: Common Solution Integration Guide for Multimedia Communication Server 5100/WLAN/Blackberry Enterprise Server NN49000-302 01.01 Standard MCS 5100 4.0 24 May 2007 Copyright © 2007, Nortel Networks...

  • Page 42: Enterprise: Common

    Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

Table of Contents