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Nortel 5100 Release Note

Nortel 5100 Release Note

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Nortel Multimedia Communication Server 5100

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  • Page 1: New In This Release

    Nortel Multimedia Communication Server 5100 New in this Release NN42020-404...
  • Page 2 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. IBM, Lotus, Lotus Notes, BladeCenter and BladeCenter T are trademarks of International Business Machines.

  • Page 3: Revision History

    Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5.0 and Nortel Multimedia Communication Server 5100 Release 4.0. September 2007 Standard 02.07. This document is issued to support the Nortel IP Phone 1535 Phase 2 on Nortel Multimedia Communication Server 5100 Release 4.0. July 2007 Standard 01.06.
  • Page 4 4 Revision history Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Copyright © 2007, Nortel Networks...

  • Page 5: Table Of Contents

    Finding the latest updates on the Nortel Web site 11 Getting help from the Nortel Web site 11 Getting help over the phone from a Nortel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12...
  • Page 6 Subscriber OPI productization 29 Web (Prov/PA/Client) over SSL 29 Components and terminology changes 30 Changes since MCS 5100 Release 3.5 GA 30 Additional changes in MCS 5100 Release 4.0 30 MCS documentation suite 30 Hardware, network deployment, and network engineering...

  • Page 7: Contents

    Complete re-IP support 59 Benefit 59 References 59 IPCM Profile 60 References 60 MAS OAM/fault integration 60 Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Contents 7...
  • Page 8 76 References 76 IP Phone 1535 Phase 2 76 Picture Caller ID 77 Standard Ring Patterns 77 Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...
  • Page 9 SIP Denial of Service mitigation 94 Logs and alarms 95 References 96 Subscriber OPI productization 96 Logs 97 Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...
  • Page 10 10 Contents References 97 NTP changes Renumbered documents 99 Merged documents 101 Retired documents 101 New documents 102 Glossary Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...

  • Page 11: How To Get Help

    Communication System (MCS) 5100, go to the Technical Documentation page for MCS 5100. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides access to software, documentation, bulletins, and tools to address issues with Nortel products.

  • Page 12: Getting Help From A Specialist By Using An Express Routing Code

    To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...

  • Page 13: Regulatory And License Information

    Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks WARNING Do not contact Red Hat for technical support on your Nortel version of the Linux base operating system. If technical support is required for the Nortel version of the Linux base operating system, contact Nortel technical support through your regular channels.
  • Page 14 "Red Hat" and the Red Hat "Shadowman" logo are registered trademarks of Red Hat, Inc. "Linux" is a registered trademark of Linus Torvalds. All other trademarks are the property of their respective owners. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 15: Introduction

    "Components and terminology changes" (page 30) changes to the names and terms from the previous release. — "Changes since MCS 5100 Release 3.5 GA" (page 30) the changes that have occurred since the previous release of the complete document suite.
  • Page 16 16 Introduction Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Copyright © 2007, Nortel Networks...

  • Page 17: New Features

    New features This chapter describes the new features introduced in Nortel Multimedia Communication Server (MCS) 5100 Release 4.0. The following features are new for MCS 5100 Release 4.0. • "Base Operations, Administration, Maintenance and Provisioning supportability" (page 19) • "BCP OM enhancements" (page 19) •...

  • Page 18: Feature Summaries

    Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks WARNING Do not contact Red Hat for technical support on your Nortel version of the Linux base operating system. If technical support is required for the Nortel version of the Linux base operating system, contact Nortel technical support through your regular channels.

  • Page 19: Base Operations, Administration, Maintenance And Provisioning Supportability

    Base Operations, Administration, Maintenance and Provisioning supportability This feature enhances the support and hardware configuration of MCS 5100. The feature includes: • shared network data • consolidated configuration data • consolidated software to reduce memory requirements • ability to configure additional Accounting Managers (AM) and Fault and...

  • Page 20: Bladecenter T Border Control Point

    Border Control Point (formerly known as the RTP Media Portal) software and introduces an N+1 (N active and one standby server) fault tolerance strategy. MCS 5100 Release 4.0 does not support the Motorola CPX8216-T version of the Border Control Point.

  • Page 21: Complete Re-Ip Support

    In the case of failure, all users from the active system are redirected to the second system by the Layer 3 switch. Geographic redundancy is achieved using Nortel Application Switches and DNS Servers, and requires two separate MCS systems. The systems require synchronization on a regular basis.

  • Page 22: Ip Phone 1535 Phase 2

    For more information, see Language support This feature provides the ability for MCS 5100 clients to support multiple languages. The clients include the Multimedia PC Client, Multimedia Web Client, Personal Agent, IP Phone 2002, IP Phone 2004, IP Phone 2007, and MAS conferencing announcements.

  • Page 23: Lotus Notes Integration

    MCS and MAS. For more information, see MAS Radvision support This feature covers internal changes to the MCS 5100 software and is related to the Radvision (RV) Stack Integration feature. The feature is internal to the MCS and has no document impacts.

  • Page 24: Mas Web Collaboration Multilingual Support

    The originator of a 911 call cannot disconnect the call. The public safety answering point (PSAP) must disconnect the call. For more information, see Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks "MAS Web Collaboration multilingual support" "MCP granular service packaging" (page "MCS E911 caller hold"...

  • Page 25: Meet Me Enhancements

    Multimedia Client updates These updates are part of an MCS 5100 Release 3.5 Maintenance Release. The updates are documented for the first time in MCS 5100 Release 4.0. These updates affect the Multimedia PC Client and the Multimedia Office Client user interfaces.

  • Page 26: Multimedia Web Client Evolution

    26 New features For more information, see Multimedia Web Client evolution This feature replaces the MCS 5100 Release 3.5 Multimedia Web Client with a Web interface version of the Multimedia PC Client. The MCS no longer requires the Web Client Manager.

  • Page 27: Password Management

    PC Client API The Multimedia PC Client Application Programming Interface (PCCAPI) enables a third-party application to invoke MCS 5100 Client services such as basic calls, messaging and presence. The PCCAPI supports the interaction between the Nortel SIP Client and customer-developed applications.

  • Page 28: Radvision Sip Stack Integration

    The feature is internal to the MCS and has no document impacts. RFC2833 support This feature supports the RFC2833 standard for digit relay. The MCS 5100 supports the mandatory portions of the RFC2833 standard, which relates to the Dual Tone Multiple Frequency (DTMF) signals 0-15.

  • Page 29: Subscriber Opi Productization

    Personal Agents, without adding additional Provisioning Clients. For more information, see the closely related feature SOAP interface" (page Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks "SSL for Web and SOAP interface" (page "Subscriber OPI productization" (page 69).

  • Page 30: Components And Terminology Changes

    MCS Trunking Gateway Audiocodes Gateway Changes since MCS 5100 Release 3.5 GA The following were added to the MCS 5100 Release 3.5 solution after the product went to General Availability (GA) in 2005. • Multimedia Office Client: a Microsoft Outlook plug-in, which provides the features of the Multimedia PC Client within Microsoft Outlook •...
  • Page 31 — Nortel Mobile Communication 3100 Planning and Engineering (NN42030-200) • Installation, commissioning and upgrade guides — CS 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide (553-3001-521 for CS 1000 Release 4.5; NN43001-321 for CS 1000 Release 5.0) — DMM 3100 Client Installation Guide (NN42020-305) Nortel Multimedia Communication Server 5100 Copyright ©...
  • Page 32 — Alarm and Log Reference (NN42020-703) — Operational Measurements Reference (NN42020-704) — Enhanced 911 Fundamentals (NN42020-132) — Nortel Mobile Communication Client 3100 for Windows Mobile Administration (NN42030-601) — SIP Phone Commissioning (NN42020-302) — SIP Firmware for IP Phone 1120E Implementation Guide (NN43112-300) —...
  • Page 33 — MAS Meet Me Conference Operator User Guide (NN42020-145) — MAS Meet Me Conferencing Quick Reference (NN42020-113) — MAS Meet Me Web Collaboration Quick Reference (NN42020-140) — Nortel Mobile Communication Client 3100 for Windows Mobile User Guide (NN42030-100) — Nortel Mobile Communication Client 3100 for Windows Mobile Quick Reference Card (NN42030-103) —...
  • Page 34 Release notes — MCS 5100 Release Notes — DMM 3100 Client Release Notes (NN42020-402) — DMM 3100 VPN Release Notes (NN42020-403) — Nortel Mobile Communication Client 3100 Release Notes (NN42030-400) • Application programming interface guides — Multimedia PC Client Theme Designer and Application Programming Interface Reference (NN42020-135) —...

  • Page 35: Hardware, Network Deployment, And Network Engineering Features

    "BladeCenter T Border Control Point" (page 44) • "BCP/MAS co-residency" (page 45) Linux support This feature supports the MCS 5100 running on 1U Commercial Off-the-Shelf (COTS) Linux-based servers. See introduction" (page 39) Network deployment and engineering MCS 5100 Release 4.0 introduces the following system options.

  • Page 36: Clients

    "BladeCenter T Border Control Point" (page For information on the core servers, see (page 39). Clients MCS 5100 Release 4.0 supports the following UNIStim and Session Initiation Protocol (SIP) clients: • Nortel IP Phone 1120E and Nortel IP Phone 1140E Nortel Multimedia Communication Server 5100 Copyright ©...

  • Page 37: References

    • Nortel IP Phone 2002, Nortel IP Phone 2004 and Nortel IP Phone 2007 • Nortel IP Phone 2004 with SIP Firmware (Phase 2 telephones only) • Nortel Multimedia PC Client • Nortel Multimedia Office Client • Nortel Multimedia PC Client for IBM Lotus Notes •...
  • Page 38 The second system is the standby system. The standby system is configured with the same data (only the system IP addresses differ). If the active system fails, the Layer 3 switch (the Nortel Application Switch) detects that the active system has failed. It tells the second system to become the active system.

  • Page 39: References

    Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks IBM core hardware introduction 39 WARNING MCS 5100 Release 4.0 does not support the Sun Fire V100, V210 or Netra 240 servers. Table 3 "IBM x306m server specifications" New in this Release NN42020-404 03.08 Standard...

  • Page 40: Software

    MCS 5100, must be upgraded to the minimum requirements before they can be upgraded to MCS 5100 Release 4.0. All the relevant data is copied from the MCS 5100 Release 3.x system and transferred to the MCS 5100 Release 4.0 system. Any necessary data changes (for example, database schema upgrades) are automated as much as possible to ensure data integrity.

  • Page 41: References

    (EOL). The x336 and x335 servers are still supported for the MAS platform. BCT for MAS MCS 5100 Release 4.0 introduces the IBM BladeCenter T (BCT) chassis to support the Media Application Server (MAS). The chassis meets NEBS-3-ETSI standards for electromagnetic compatibility, thermal robustness, fire resistance, earthquake and office vibration resistance, and...

  • Page 42: Hardware Chassis

    Gigabit Ethernet interfaces • components: — BladeCenter T HS20 Blade Server — Gigabit Ethernet Switching Module (GbESM) Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks Figure 2 "IBM BladeCenter T" (page "BladeCenter T Border Control Point" "BCP/MAS co-residency" (page 45) New in this Release NN42020-404 03.08 Standard...

  • Page 43: Nortel Multimedia Communication Server

    first-hop switch or router. Existing system upgrades MAS systems can be upgraded from MAS Release 3.0 (part of MCS 5100 Release 3.x). Systems running older versions of MAS must be upgraded to MAS Release 3.0 before upgrading to MCS 5100 Release 4.0.

  • Page 44: Bladecenter T Border Control Point

    IBM BladeCenter T documentation BladeCenter T Border Control Point MCS 5100 Release 4.0 introduces the IBM BladeCenter T (BCT) chassis to support the Border Control Point (formerly known as the Realtime Transport Protocol [RTP] Media Portal). Introduced in conjunction with...

  • Page 45: Fault Tolerance

    • Border Control Point Fundamentals (NN42020-108) • MCS 5100 Overview (NN42020-143) • MCS 5100 Planning and Engineering (NN42020-200) • IBM BladeCenter T documentation BCP/MAS co-residency The introduction of the BladeCenter T (BCT) chassis, as described in for MAS" (page 41) permits multiple server applications to run on different blades housed in the same chassis.

  • Page 46: Limitation

    All MAS applications are supported on the co-resident BCT. Limitation Blade Servers cannot be changed from supporting MAS applications to supporting BCP, or from supporting BCP to supporting MAS applications. The server must be returned to Nortel for repair. References For more information, see the following documents: •...

  • Page 47: Server Security, Administration, And Maintenance Software Features

    Server security, administration, and maintenance software features This chapter describes the Multimedia Communication Server (MCS) 5100 Release 4.0 features that are related to the security, administration, and maintenance of the MCS, Media Application Server (MAS), and Border Control Point (BCP). The features are •...

  • Page 48: System Architecture

    (AM) elements can be configured. • System Manager monitors the Oracle database. • Multimedia Web Client as an applet version of the Multimedia PC Client (see feature Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks System Manager Fault and Performance Manager...
  • Page 49 files from the System Manager for deployment to the server • creating and maintaining the NE file structure on the server Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks "Multimedia Web Client evolution" (page New in this Release NN42020-404 03.08 Standard...

  • Page 50: File System Structure

    Sharing data eliminates data synchronization problems that come with a distributed data architecture. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks Deployed software, logs and OMs path...

  • Page 51: System Management Console

    Fault management Introduced in MCS 5100 Release 4.0 is the ability to configure the log streams for SCC2 or MCP format, as well as the original STD format. MCP format extends the STD format with more granular time stamps and variable line lengths.

  • Page 52: Performance Management

    — Session: captures statistics for IP Telephony transactions processed by the Session Manager — ServicePackage: captures statistics about service denials due to service package constraints Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 53: Accounting

    MCS Upgrades—Maintenance Releases (NN42020-303) • MCS Upgrades—Release 3.x to Release 4.0 (NN42020-405) • Multimedia PC Client User Guide (NN42020-102) • MCS 5100 Planning and Engineering (NN42020-200) • Operational Measurements Reference (NN42020-704) • Provisioning Client User Guide (NN42020-105) • System Management Console User Guide (NN42020-110) Nortel Multimedia Communication Server 5100 Copyright ©...

  • Page 54: Bcp Om Enhancements

    Calls: The OM counts the number of calls that were successfully set up using any available BCP on the Session Manager in the last collection period. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 55: References

    Table 9 Call queue alarm thresholds Call queue size less than the first value (for example, less than 60) Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...

  • Page 56: System Manager

    The only difference is that the failover call has an additional field, the Failover field. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 57: Operational Measurements

    — The OM is a counter register and is reset to zero after each office transfer period. • Queued Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...

  • Page 58: References

    Accounting Call Scenarios Reference (NN42020-128) • Accounting Manager Fundamentals (NN42020-144) • Operational Measurements Reference (NN42020-704) • System Management Console User Guide (NN42020-110) Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...

  • Page 59: Cold Cache Recovery

    For more information, see the following documents: • Routine Maintenance (NN42020-502) • MCS 5100 Overview (NN42020-143) • MCS Installation and Commissioning (NN42020-308) Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks 55). ATTENTION New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Complete re-IP support 59 "CallP checkpointing...

  • Page 60: Ipcm Profile

    Console (SMC), the IP address of the Fault and Performance Manager is configured in the MAS Console. As well, System Network Management Protocol (SNMP) must be enabled on the MAS. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 61: Logs

    MAS Music on Hold Fundamentals (NN42020-129) • Media Application Server Planning and Engineering (NN42020-201) • MCS 5100 Planning and Engineering (NN42020-200) • System Management Console User Guide (NN42020-110) MCP granular service packaging This feature controls the availability of Instant Messaging and Web Collaboration.

  • Page 62: Instant Messaging

    When a user tries to send an instant message to a person who does not have the IM service available, a message is displayed indicating that the IM service is not available to that person. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 63: Client Collaboration

    References For more information, see the following documents: • Assistant Support and Assistant Console Getting Started Guide (NN42020-133) • MCS 5100 Feature Description Guide (NN42020-125) • IP Phone 2002 User Guide (NN42020-126) • IP Phone 2004 User Guide (NN42020-103) •...

  • Page 64: Network Engineering

    FPM. If the local disk fills up before communication is restored, the most recent logs are lost. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks "Base Operations, Administration, New in this Release NN42020-404 03.08 Standard...

  • Page 65: Operational Measurements

    — Observer: – – – • user login restrictions Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks performs any configuration function performs database and user administration performs any configuration function performs administration task on the database queries configuration data...

  • Page 66: References

    • Accounting Manager Fundamentals (NN42020-109) • Alarm and Log Reference (NN42020-703) • MCS 5100 Overview (NN42020-143) • MCS 5100 Planning and Engineering (NN42020-200) • Operational Measurements Reference (NN42020-704) • MCS 5100 Application Programming Interfaces Reference (NN42020-146) • System Manager Fundamentals (NN42020-109)

  • Page 67: Upgraded Mcs Systems

    References For more information, see the following documents: • Routine Maintenance (NN42020-502) Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...

  • Page 68: Platform Hardware Alarm Reporting

    68 Server security, administration, and maintenance software features • Alarm and Log Reference (NN42020-703) • MCS 5100 Application Programming Interfaces Reference (NN42020-146) • MCS 5100 Feature Description Guide (NN42020-125) • IP Client Manager Fundamentals (NN42020-106) • MCS 5100 Overview (NN42020-143) •...

  • Page 69: References

    The MCS Web server, part of the Provisioning Manager, has the HTTP and HTTPS ports enabled by default. The following table shows the port mappings. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks SSL for Web and SOAP interface 69 "Web (Prov/PA/Client) over SSL"...

  • Page 70: Multimedia Pc Client

    Personal Agent The Web server is preinstalled with a default, self-signed certificate. This certificate is digitally signed by Nortel and is not endorsed by a public Certificate Authority. The default mode does not use the PKI authentication. To take full advantage of PKI authentication, the MCS customer independently generates a Certificate Signing Request and...

  • Page 71: Personal Agent And Provisioning Client

    This message is generated when the authentication fails due to an invalid user name, invalid password or during the lockout condition. A log is also generated. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks SSL for Web and SOAP interface 71 94).

  • Page 72: Multimedia Web Client

    The default for the -port option is 8080 for HTTP or 8443 for HTTPS. The BPT is preconfigured with various public CA certificates as well as the Nortel self-signed X.509 certificate. The BPT employs an out-of-band mechanism to install and remove certificates.

  • Page 73: Logs And Alarms

    The alarm display in the System Management Console shows the most recent occurrence. References For more information, see the following documents: • Alarm and Log Reference (NN42020-703) • MCS 5100 Application Programming Interfaces Reference (NN42020-146) • MCS 5100 Feature Description Guide (NN42020-125) • MCS 5100 Overview (NN42020-143) •...
  • Page 74 74 Server security, administration, and maintenance software features Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Copyright © 2007, Nortel Networks...

  • Page 75: End User Software Features

    End user software features This chapter describes the Multimedia Communication Server (MCS) 5100 Release 4.0 features that are related to the end user. The features are • "CFW and DND E911 operator callback" (page 75) • "ipDialog interoperability" (page 76) •...

  • Page 76: References

    This feature does not require any configuration. All MCS users are affected by this feature. References For more information, see the following documents: • MCS 5100 Feature Description Guide (NN42020-125) • IP Phone 2002 User Guide (NN42020-126) • IP Phone 2004 User Guide (NN42020-103) •...

  • Page 77: Nortel Multimedia Communication Server

    The 1535 Phase 2 includes 57 audio files or ring tones, including 8 standard Nortel ring tones. The user can personalize their ring tone by recording audio using the IP Phone 1535 or by copying an audio file from their SD card or MMC.

  • Page 78: References

    • Nortel IP Phone 1535 User Guide (NN43160-101) • Nortel IP Phone 1535 New in this Release (NN43160-400) Language support This feature enables the Multimedia PC Client, Multimedia Web Client, Multimedia Office Client, Multimedia PC Client for IBM Lotus Notes, Personal Agent, and the IP Phones to support multiple languages.

  • Page 79: Limitations

    References For more information, see the following documents: • Assistant Support and Assistant Console Getting Started Guide (NN42020-135) • MCS 5100 Feature Description Guide (NN42020-125) • IP Client Manager Fundamentals (NN42020-106) • IP Phone 2002 User Guide (NN42020-126) • IP Phone 2002 Quick Reference Guide (NN42020-119) •...

  • Page 80: Lotus Notes Integration

    • Multimedia PC Client Theme Designer and Application Programming Interface Reference (NN42020-135) • Multimedia PC Client User Guide (NN42020-102) • MCS 5100 Application Programming Interfaces Reference (NN42020-146) • Personal Agent Quick Reference Guide (NN42020-115) • Personal Agent User Guide (NN42020-100) •...

  • Page 81: References

    • see who is online and let others know that you are online • control a Nortel IP Phone (IP Phone 2002, IP Phone 2004 or IP Phone 2007) • send and receive files from contacts with a SIP address •...

  • Page 82: Mcs E911 Caller Hold

    • an abnormal disconnect is detected References For more information, see the following documents: • MCS 5100 Feature Description Guide (NN42020-125) • IP Client Manager Fundamentals (NN42020-106) Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 83: Meet Me Enhancements

    • IP Phone 2007 User Guide (NN42020-104) • MCS 5100 Overview (NN42020-143) • Multimedia PC Client User Guide (NN42020-102) • MCS 5100 Application Programming Interfaces Reference (NN42020-146) • Personal Agent User Guide (NN42020-100) • Provisioning Client User Guide (NN42020-105) •...
  • Page 84 Clicking the Meet Me Properties button displays information about the meeting. The meeting information screen enables the operator to change meeting properties and to regenerate the meeting PIN. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...

  • Page 85: Chairperson

    Installation and configuration The conference operator functionality is installed as part of the Meet Me Conference service. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...

  • Page 86: References

    Stopping silent conferences ensures that MAS resources are available for other conferences. References For more information, see the following documents: • MCS 5100 Feature Description Guide (NN42020-125) • MAS Meet Me Conference Operator User Guide (NN42020-145) • MAS Meet Me Conferencing Quick Reference (NN42020-113) •...

  • Page 87: References

    Call Timer • Conferencing References For more information, see the following documents: • Nortel Mobile Communication Client 3100 for Windows Mobile User Guide(NN42030-100) • Nortel Mobile Communication 3100 Planning and Engineering(NN42030- 200) • Nortel Mobile Communication Client 3100 Release Notes(NN42030-400) •...

  • Page 88: References

    Multimedia PC Client (Simplified Skin) Quick Reference (NN42020-150) • Multimedia Wireless Client Quick Reference (NN42020-151) References For more information, see the following documents: • MCS 5100 Feature Description Guide (NN42020-125) • MCS 5100 Overview (NN42020-143) • Multimedia PC Client User Guide (NN42020-102) •...

  • Page 89: Multimedia Wireless Client Updates

    Users add and save multiple custom notes for presence status by pressing Enter to add each new note, and selecting Save when finished. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks Multimedia Wireless Client updates 89 New in this Release NN42020-404 03.08 Standard...

  • Page 90: References

    • Multimedia Wireless Client User Guide (NN42020-117) • MCS 5100 Feature Description Guide (NN42020-125) Multiple login restrictions This feature provides the ability to configure a maximum number of times a user can be logged in to any SIP or IP endpoint. The administrator can force a logout from a user’s endpoints.

  • Page 91: References

    (for example, ringing, released, presence) References For more information, see the following documents: • MCS 5100 Feature Description Guide (NN42020-125) • MCS 5100 Overview (NN42020-143) • Multimedia PC Client Theme Designer and Application Programming Interface Reference (NN42020-135)

  • Page 92: Mcs Private Calls

    Use a fully qualified destination and configure the following parameters for the telephony route. SIP Route Type: Inter-Domain Routing Subscriber Not Found: CONTINUE SIP Route: foreign.com;maddr=hostname2 Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...

  • Page 93: Gateway Calls

    Provisioning Client User Guide (NN42020-105). References For more information, see the following documents: • CS 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide (NN43001-321) Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks Private/public name and number display 93...

  • Page 94: Sip Denial Of Service Mitigation

    94 End user software features • MCS 5100 Feature Description Guide (NN42020-125) • Interworking Fundamentals (NN42020-127) • MCS 5100 Overview (NN42020-143) • Provisioning Client User Guide (NN42020-105) • Enhanced 911 Fundamentals (NN42020-132) • Provisioning Manager Fundamentals (NN42020-111) • Feature Description Guide (NN42020-125)

  • Page 95: Logs And Alarms

    System Management Console. Logs and alarms When a lockout condition occurs, a log is generated. Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks SIP Denial of Service mitigation 95 New in this Release NN42020-404 03.08 Standard...

  • Page 96: References

    5000, a major alarm is raised. If the number of blocked nodes reaches (or surpasses) 10 000, a critical alarm is raised. References For more information, see the following documents: • MCS 5100 Feature Description Guide (NN42020-125) • IP Client Manager Fundamentals (NN42020-106) • MCS 5100 Overview (NN42020-143) •...

  • Page 97: Logs

    All failed authentication and authorization SOPI requests are logged. References For more information, see the following documents: • Alarm and Log Reference (NN42020-703) • MCS 5100 Feature Description Guide (NN42020-125) • MCS 5100 Overview (NN42020-143) • MCS 5100 Application Programming Interfaces Reference (NN42020-146) Nortel Multimedia Communication Server 5100 Copyright ©...
  • Page 98 98 End user software features Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Copyright © 2007, Nortel Networks...

  • Page 99: Ntp Changes

    Renumbered documents The following table identifies existing documents that were renumbered for MCS 5100 Release 4.0. Some document titles have changed because of product evolution, and some documents have been merged. Where applicable, an explanation of the title change is with the new title.
  • Page 100 MCS 5100 Overview Multimedia PC Client (Standard Skin) Quick Reference Multimedia PC Client Theme Designer and Application Programming Interface Reference MCS 5100 Planning and Engineering (was Network Deployment and Engineering Guide) Operational Measurements Reference Personal Agent Quick Reference Presence Fundamentals...

  • Page 101: Merged Documents

    Merged documents The following table lists the documents that were merged for MCS 5100 Release 4.0. Table 12 Merged documents Document name MCS 5100 Application Programming Interfaces Reference (NN42020-146) Routine Maintenance (NN42020-502) Retired documents The following table lists the documents that are retired for MCS 5100 Release 4.0.

  • Page 102: Nortel Multimedia Communication Server

    Multimedia PC Client for IBM Lotus Notes User Guide Multimedia PC Client for IBM Lotus Notes Quick Reference Multimedia Office Client Quick Reference Nortel Mobile Communication Client 3100 for Windows Mobile User Guide NN42030-100 Nortel Mobile Communication Client 3100 for Windows Mobile Quick Reference Card...
  • Page 103 Nortel IP Phone 1535 Quick Reference Card Nortel IP Phone 1535 Installation and Commissioning Nortel IP Phone 1535 Getting Started Nortel IP Phone 1535 New in this Release Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard...
  • Page 104 104 NTP changes Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Copyright © 2007, Nortel Networks...

  • Page 105: Glossary

    Domain Name System Denial of Service DRAM Dynamic random access memory DTMF Dual Tone Multiple Frequency E911 Enhanced 911 Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...
  • Page 106 Preferred Audio Device Public Branch Exchange Personal Computer PCCAPI Multimedia PC Client Application Programming Interface Personal Digital Assistant Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...
  • Page 107 Unified Network Internet Protocol Stimulus Protocol Uniform Resource Locator WSDL Web Services Description Language WiCM Wireless Client Manager Extensible Markup Language Nortel Multimedia Communication Server 5100 Copyright © 2007, Nortel Networks New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Glossary 107...
  • Page 108 Platform hardware alarm reporting 27, 68 Private/public name and number Radvision SIPstack integration 28 RFC2833 completion 28 SIP Denial of Service mitigation 28, 94 Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 support 24, 81...
  • Page 109 NN42020-133 32, 61, 79 NN42020-135 34, 69, 79, 87, 90 NN42020-136 31, 39, 60 NN42020-137 32 NN42020-138 32 NN42020-139 33, 79 Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007 Index 109...
  • Page 110 System Manager 35, 39, 47, 55, 56, 63, 68, 69 UNIStim File Transport Protocol (UFTP) server 35, 39 Wireless Client Manager (WiCM) 35, 39 Nortel Multimedia Communication Server 5100 New in this Release NN42020-404 03.08 Standard Release 4.0 11 September 2007...
  • Page 112 Document version: 03.08 Document date: 11 September 2007 To provide feedback or report a problem in this document, go to www.nortel.com/documentfeedback. Sourced in Canada The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.

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