Northern Telecom NAC User Manual page 69

Table 5-1
Fatal error messages
Error Message
Task
Explanation
Error Recovery Procedure
"Error getting data from row element record"
display
A database error has occurred.
Reinstall the hardware and software if there were errors during the most recent
installation/upgrade of the NAC system. If there were no errors during the installation/upgrade,
or if the problem persists after reinstallation, call your Northern Telecom service representative.
"Error opening cmd pipe %s"
cstats
Installation failed or the site has an improper version of the release materials.
Check your release materials (that is, version number and system type). If they are correct, then
reinstall the NAC system. Otherwise, call your Northern Telecom service representative.
"Error opening terminal."
display
Installation failed or the site has an improper version of the release materials.
Check your release materials (that is, version number and system type). If they are correct, then
reinstall the NAC system. Otherwise, call your Northern Telecom service representative.
"Error opening transaction log file"
replay
Installation failed or the site has an improper version of the release materials.
Check your release materials (that is, version number and system type). If they are correct, then
reinstall the NAC system. Otherwise, call your Northern Telecom service representative.
"Error reading video attributes file"
lib_usrif
Installation failed or the site has an improper version of the release materials.
Check your release materials (that is, version number and system type). If they are correct, then
reinstall the NAC system. Otherwise, call your Northern Telecom service representative.
"Error seeking in User Language File"
LangServer
An error occurred during creation of the User Language Database shared memory. The task
was unable to properly read the database file. Verify that the NAC installation has no errors. If
no errors exist, contact your Northern Telecom service representative. Otherwise, re-install the
NAC software. Contact your Northern Telecom service representative if the problem persists.
"Error selecting list definitions"
display
Installation failed or the site has an improper version of the release materials.
Check your release materials (that is, version number and system type). If they are correct, then
reinstall the NAC system. Otherwise, call your Northern Telecom service representative.
Network Administration Center System Administration and Maintenance Guide Product release 2
Module
Upa_dspdef.c
Ucstats.c
mapaif.c
Ureplay.c
pscreen.c
lang.c
Ulistman.c
NAC error messages 5-19