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Preface
Send Feedback
The Information Development team at Extreme Networks has made every effort to ensure that this
document is accurate, complete, and easy to use. We strive to improve our documentation to help you
in your work, so we want to hear from you. We welcome all feedback, but we especially want to know
about:
•
Content errors, or confusing or conflicting information.
•
Improvements that would help you find relevant information.
•
Broken links or usability issues.
To send feedback, do either of the following:
•
Access the feedback form at https://www.extremenetworks.com/documentation-feedback/.
•
Email us at documentation@extremenetworks.com.
Provide the publication title, part number, and as much detail as possible, including the topic heading
and page number if applicable, as well as your suggestions for improvement.
Help and Support
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base; manage support cases and
service contracts; download software; and obtain product licensing, training, and certifications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer questions, and
share ideas and feedback. This community is monitored by Extreme Networks employees, but is not
intended to replace specific guidance from GTAC.
Call GTAC
For immediate support: (800) 998 2408 (toll-free in U.S. and Canada) or 1 (408) 579 2826. For the
support phone number in your country, visit:
Before contacting Extreme Networks for technical support, have the following information ready:
•
Your Extreme Networks service contract number, or serial numbers for all involved Extreme
Networks products
•
A description of the failure
•
A description of any actions already taken to resolve the problem
•
A description of your network environment (such as layout, cable type, other relevant environmental
information)
•
Network load at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•
Any related RMA (Return Material Authorization) numbers
www.extremenetworks.com/support/contact
ExtremeWireless™ AP560i Access Point
Send Feedback
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