Viewing Statistics; Ip Statistics - Multitech MultiVOIP 100 MVP110 User Manual

Chapter 4 - MultiVOIP Software

Viewing Statistics

The Statistics dialog box enables you to view statistics for major events of the MVP110 operation.
This dialog box is accessed by clicking Statistics on the MVP110 Main menu.
The Voice Channel statistics shows the attempted and completed calls, call duration, average call
length, bytes/packets sent and received. These statistics can be a helpful troubleshooting tool.

IP Statistics

IP is a connection-less network protocol residing in the network layer of a conventional OSI layered
model (for more information on this model, refer to Appendix A). Depending on what is going on at
the application layer, IP will typically use one of two transport layer protocols. User Datagram
Protocol (UDP), a connection-less transport layer protocol used with TFTP or SNMP; and Transport
Control Protocol (TCP), a connection-oriented transport layer protocol used with FTP, Telnet, and
SNMP.
UDP makes use of the port concept and has no measures for flow control, reliability, or error
recovery. It is used when the full services of TCP are not required, and the reliability measures must
be assumed by another layer.
TCP works well in environments where the reliability measures are not assumed by other layers. It is
connection-oriented and has a full range of services.
These statistics are informational, and their use as a troubleshooting tool will be contingent on the
applications running in the upper layers. For example, if you were having problems connecting to the
MVP110's web server, you would look under the TCP section to see if any connections are being
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