Multitech MTR-LAT1-B07 User Manual
Hide thumbs Also See for MTR-LAT1-B07:
Table of Contents

Advertisement

®
MultiConnect
rCell 100
MTR-LTE User Guide

Advertisement

Table of Contents
loading

Summary of Contents for Multitech MTR-LAT1-B07

  • Page 1 ® MultiConnect rCell 100 MTR-LTE User Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
  • Page 3: Table Of Contents

    Laird Antenna Used with -LAT1 and -LVW2 Models ....................22 LTE Antenna Specifications ............................22 LTE Antenna Used with -LEU1 Models ........................23 LTE Antenna Specifications ............................23 GPS Antenna Specifications ............................23 MultiTech Ordering Information..........................24 Antenna Specifications.............................. 24 ® MultiConnect rCell 100 MTR-LTE User Guide...
  • Page 4 CONTENTS Chapter 5 – Installing the Router ........................... 25 Installing the Router..............................25 Mounting the Device..............................25 Installing the SIM Card ............................... 25 Resetting the Device ..............................26 Restoring User Defined Settings to the Device ......................26 Chapter 6 – Using the Wizard to Configure Your Device..................28 First-Time Setup .................................
  • Page 5 CONTENTS Configuring Wake Up On Call............................44 Wake Up On Call Method Settings ........................... 44 Wake Up On Call General Configurations......................... 45 Using Telnet to Communicate with the Cellular Radio....................45 Radio Status ................................46 Chapter 9 – Setting Up the Firewall........................47 Defining firewall rules ..............................
  • Page 6 CONTENTS Notifications................................69 Customizing the User Interface ..........................72 Customizing Support Information ..........................72 Specifying Device Settings ............................73 Upgrading Firmware ..............................73 Saving and Restoring Settings ............................ 74 Using the Debugging Options ............................. 75 Automatically rebooting the device.......................... 75 Setting up Telnet...............................
  • Page 7: Chapter 1 - Product Overview

    RED compliance (H5-B07, H6-B07, and LEU1-B07 only) The router has an integrated cellular modem and includes 10/100 BaseT Ethernet and RS-232 serial connectivity. An image of the device follows: Documentation The following documentation is available at http://www.multitech.com/brands/multiconnect-rcell-100-series. Document Description Part Number...
  • Page 8: Product Build Options

    Part Number API Developer Guide You can use the rCell API to manage configurations, poll statistics, and issue commands. Documentation is available on the MultiTech Developer Resources website at http://www.multitech.net/developer/software/mtr-api- reference/. Getting Started with AT AT Command release notes and basic operations for LEU1 and...
  • Page 9: Package Contents

    PRODUCT OVERVIEW Package Contents Your MTR-LTE package includes the following: Contents Description 1 - Power Supply with Removable Blades 1 - Ethernet Cable RJ45 6-ft. 2 - Cellular Antennas 1 - GPS Antenna (B08 models only) Customer Notices Legal and Support Information Extended Services 1 - Mounting Tab and Bracket 4 - Rubber Feet...
  • Page 10: Descriptions Of Leds

    PRODUCT OVERVIEW Descriptions of LEDs The top panel contains the following LEDs: Power and Status LEDs—The Power LED indicates that DC power is present and the Status LED blinks when the unit is functioning normally. Modem LEDs—Two modem LEDs indicate carrier detection and link status. Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.
  • Page 11: Side Panel Connectors

    PRODUCT OVERVIEW Side Panel Connectors The device has connectors on both sides of the housing. The right side of the device contains a SIM card holder, a reset button, a GPS antenna connector, and a cellular-auxiliary antenna connector pair. Depending on the model of your device, the GPS antenna connector may or may not be present.
  • Page 12: Chapter 2 - Lte Specifications

    LTE SPECIFICATIONS Chapter 2 – LTE Specifications Dimensions Specifications Category MTR-LAT1 (North America MTR-LVW2 (North MTR-LEU1 (EU Carriers) AT&T, T-Mobile) America Verizon) General Performance LTE Cat. 3GPP Release 9 Frequency Bands (MHz) 4G LTE: 700 (B17) / 850 4G LTE: Single-mode: 700 See the following (B5) / AWS1700 (B4) /1900 (B13) / AWS1700 (B4)
  • Page 13 LTE SPECIFICATIONS Category MTR-LAT1 (North America MTR-LVW2 (North MTR-LEU1 (EU Carriers) AT&T, T-Mobile) America Verizon) Cellular packet data Up to 100 Mbps downlink (Theoretical maximum - actual performance may be affected by multiple environmental factors.) Up to 50 Mbps uplink (See above note.) Diversity/MIMO Rx Diversity and MIMO DL 2x2 Point-to-Point messaging, Mobile terminated SMS, Mobile originated SMS...
  • Page 14: Frequency Bands (Leu1)

    LTE SPECIFICATIONS Optional power supply must be a Listed ITE power supply marked LPS or Class 2 rated 1.0 A minimum. Certification does not apply or extend to voltages outside certified range, and has not been evaluated by UL for operating voltages beyond tested range.
  • Page 15: Le910 Telit Transmission Output Power

    LTE SPECIFICATIONS LE910 Telit Transmission Output Power Band Power Class GSM 850/900 MHz 4 (2W) DCS 1800, PCS 1900 MHz 1 (1W) EDGE, 850/900 MHz E2 (0.5W) EDGE, 1800/1900 MHz Class E2 (0.4W) WCDMA/FDD 800/850/900, AWS 1700, 1900/2100 Class 3 (0.25W) LTE FDD 700/800/850/900, AWS 1700, Class 3 (0.2W) 1800/1900/2100/2600 MHz...
  • Page 16 LTE SPECIFICATIONS Radio Protocol Sleep Mode Cellular Call Box Average Measured TX Pulse (Avg) Total Inrush Current (If Connection No Current (Amps) at Amplitude Charge Applicable) Data (Amps) Maximum Power Current (Amps) ) Measured in (Amps) for GSM850 or Millicoulombs Peak Current for (mC) HSDPA/LTE...
  • Page 17: Regulatory Information Labels

    LTE SPECIFICATIONS Regulatory Information Labels The images that follow show where you can find regulatory information for your device. ® MultiConnect rCell 100 MTR-LTE User Guide...
  • Page 18: Rf Specifications Lte

    LTE SPECIFICATIONS RF Specifications LTE Device Supported RF Technologies MTR-LAT1 GSM/GPRS/Edge 850, GSM/GPRS/Edge 1900, UMTS/HSPA+ 850, UMTS/HSPA+ 1900, LTE 700, LTE 850, LTE 1700, LTE 1900 MTR-LEU1 GSM/GPRS/Edge 900, GSM/GPRS/Edge 1800, UMTS/HSPA+ 850, UMTS/HSPA+ 900, UMTS/HSPA+ 2100, LTE 800, LTE 1800, LTE 2600 MTR-LVW2 LTE 700, LTE 1700 ®...
  • Page 19: Chapter 3 - Safety Warnings

    This battery has an estimated life expectancy of ten years. When this battery starts to weaken, the date and time may be incorrect. Battery is not user replaceable. If the battery fails, the device must be sent back to MultiTech Systems for battery replacement.
  • Page 20: Vehicle Safety

    Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty.
  • Page 21: Precautions For Pacemaker Wearers

    SAFETY WARNINGS The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference occurs, the FDA will assess the interference and work to resolve the problem. Precautions for pacemaker wearers If EMI occurs, it could affect a pacemaker in one of three ways: Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
  • Page 22: Chapter 4 - Antenna Information

    The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting the given specifications. Manufacturer: Laird Technologies Description: Dipole Blade Antenna for LTE Model Number: DBA6927C1-FSMAM MultiTech Part Number: 95218149LF MultiTech ordering information: Model Quantity ANLTE1-2HRA ANLTE1-10HRA ANLTE1-50HRA...
  • Page 23: Lte Antenna Used With -Leu1 Models

    The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting the given specifications. Manufacturer: Wieson Technologies Description: LTE Antenna Model Number: GY115HT467-017 MultiTech Part Number: 95218146LF MultiTech ordering information: Model Quantity ANLTE2-2HRA ANLTE2-10HRA ANLTE2-50HRA...
  • Page 24: Multitech Ordering Information

    ANTENNA INFORMATION Multi-Tech Part Number: 45009665L MultiTech Ordering Information Model Quantity ANGPS-1MM ANGPS-10MM ANGPS-50MM Antenna Specifications Category Description Frequency Range 1575.24 MHz Impedance 50 Ohms VSWR 2.0:1 max Gain 10-30 dBi LNA Current Consumption 40 mA max Noise Figure < 2dB...
  • Page 25: Chapter 5 - Installing The Router

    INSTALLING THE ROUTER Chapter 5 – Installing the Router Installing the Router To use the router’s cellular features, connect two suitable antennas to both the CELL and AUX connectors. You must use diversity because this device requires two antennas. Using an Ethernet cable, connect one end of the cable to the E-NET connector on the back of the router and the other end to your computer, either directly or through a switch or hub.
  • Page 26: Resetting The Device

    INSTALLING THE ROUTER Push the SIM card into the slot until it snaps into place. To remove the SIM, push the edge of the card in. When released, the card pops out of the device. Resetting the Device You need: A pin, paperclip, or similar thin object that can fit into the reset hole The following is the default condition for the RESET button on the device.
  • Page 27 INSTALLING THE ROUTER If you do not press in the button long enough, the device will reset, but the user defined settings will not be restored. If you hold it too long, factory default settings will be restored. ® MultiConnect rCell 100 MTR-LTE User Guide...
  • Page 28: Chapter 6 - Using The Wizard To Configure Your Device

    USING THE WIZARD TO CONFIGURE YOUR DEVICE Chapter 6 – Using the Wizard to Configure Your Device First-Time Setup If you need to change the mode of your device, this is the only way to do so. This section is not available through the device management software.
  • Page 29 USING THE WIZARD TO CONFIGURE YOUR DEVICE If you select PPP-IP Passthrough mode, the following options are displayed: In the Protocol Support field, choose the internet protocol from the drop down menu (select from IPv4 and IPv6). In the IPv4/IPv6 Address field, type the router's IP address. For IPv6, in the Prefix Length field, the length of the prefix displays.
  • Page 30 USING THE WIZARD TO CONFIGURE YOUR DEVICE From Baud Rate, select baud rate in BPS for the serial port from the drop down list. Default setting is 115200. In the Flow Control field, select the flow control option from the drop down list provided. Choose from NONE or RTS-CTS.
  • Page 31: Chapter 7 - Configuring Your Device

    Click Home to display the following information: Router: Model Number: The MultiConnect rCell model ID. Serial Number: The MultiTech device ID. IMEI: International Mobile Station Equipment Identity. Firmware: MultiConnect rCell MTR firmware version. Current Time: Current date and time of the router. For information on setting the date and time, go to Setup >...
  • Page 32: Wan Setup

    CONFIGURING YOUR DEVICE WAN Setup Configuring WAN Failover Priority Failover mode regulates which WAN is used for the Internet connection and switches the WAN if a connectivity failure is detected. Failover mode enables the WAN with the highest priority as displayed on the WAN Configuration page. If the WAN with priority 1 is disabled or a connection failure is detected, the WAN with priority 2 is automatically selected for establishing connection to the Internet.
  • Page 33: Unavailable Services In Ppp-Ip Passthrough And Serial Modem Modes

    CONFIGURING YOUR DEVICE Field Description Mode Type Use the drop-down list to select the mode type: ICMP or TCP. Default is ICMP. (Active Monitoring Mode) TCP Port Enter the TCP Port number to connect to the host. (Mode TCP) ICMP Port Enter the number of ICMP pings to be sent to the specified host.
  • Page 34: Entering Authentication Information

    CONFIGURING YOUR DEVICE For custom DDNS service, in the Port field, type the DDNS server's port. In the Domain field, type the registered Domain name. In the Update Interval field, type the days that can pass with no IP Address change. At the end of this interval, the existing IP Address is updated on the server so that the address does not expire.
  • Page 35: Assigning Fixed Addresses

    CONFIGURING YOUR DEVICE In the Lease Time field, type the DHCP lease time. Lease time is set in days, hours, and minutes. Click Submit. If you are finished making changes, click Save and Restart. Assigning Fixed Addresses To add fixed addresses for the DCHP server: In the Fixed Address group, click Add.
  • Page 36: Sending Gps Information To A Remote Server

    CONFIGURING YOUR DEVICE In the Port field, type the port number on which the TCP server is listening for connections. The default is 5445. You can use up to five digits. Each digit itself must be between 0 and 9. Numbers above 65,535 are illegal as the port identification fields are 16 bits long in the TCP header.
  • Page 37: Configuring The Serial Port

    CONFIGURING YOUR DEVICE Field Description Email Enter the sender email address. This address will be added as the sender email address to the sent emails. Username Enter the name that can access the SMTP server. Password Enter the password that can access the SMTP server. Mail Log Settings Entries to Keep Enter the desired number of mail log entries that are to be stored...
  • Page 38: Configuring Device To Act As Server

    CONFIGURING YOUR DEVICE From the Mode drop-down list, select CLIENT. From the Protocol drop-down list, select the desired protocol: TCP, UDP, or SSL/TLS. In the Server IP Address field, enter the address of the far-end TCP, UDP, or SSL/TLS server. In the Server Port field, enter the port value used by the far-end TCP, UDP, or SSL/TLS server.
  • Page 39: Time Configuration

    CONFIGURING YOUR DEVICE DTR-TOGGLE. When the DTR control signal is toggled, the IP pipe disconnects. Click Submit. To save your changes, click Save and Restart. Time Configuration You can configure how your device manages the setting of time on its domain of systems. The system date and time display in these formats: MM/DD/YYYY / HH:MM.
  • Page 40: Editing Or Deleting An Existing Network

    CONFIGURING YOUR DEVICE In the IP Address field, type the IP address of the network. In the Subnet Mask field, type the network mask. Click Finish. To save your changes, click Save and Restart. Editing or Deleting an Existing Network To delete a network, click red X.
  • Page 41: Unavailable Services In Ppp-Ip Passthrough And Serial Modem Modes

    CONFIGURING YOUR DEVICE To test, click Send Test Trap. Click Submit. Click Save and Restart. For SNMP v3: Enter the Destination IP address. Enter Username. Enter Password and Confirm Password. Enter the Community Name. For Engine ID, click Default and the system generates an ID for you. To test, click Send Test Trap.
  • Page 42: Chapter 8 - Setting Up Cellular Features

    SETTING UP CELLULAR FEATURES Chapter 8 – Setting Up Cellular Features Configuring Cellular To configure how cellular is used on your device: On the Web Management interface, go to Cellular > Cellular Configuration to display the Cellular Configuration window. If you choose IPv6 Passthrough mode, you must select Administration > Initial Setup.
  • Page 43 SETTING UP CELLULAR FEATURES Field Description SIM Pin The pin used to unlock the SIM for use (only required if the SIM is locked). The Access Point Name assigned by the wireless service provider (carrier specific). Init String# Optional fields to apply additional AT commands that execute just before every PPP connection attempt.
  • Page 44: Unavailable Services In Ppp-Ip Passthrough And Serial Modem Modes

    SETTING UP CELLULAR FEATURES Unavailable Services in PPP-IP Passthrough and Serial Modem Modes In both PPP-IP Passthrough and Serial Modem modes, many rCell services described in this document are non- configurable and therefore do not appear in the device configuration menu. If you choose one of these modes, all sections between this and the next note on this subject are not available.
  • Page 45: Wake Up On Call General Configurations

    SETTING UP CELLULAR FEATURES Wake Up On Call General Configurations Field Description Wake Up on Call check box Enables the Wake Up On Call feature. Dial On Demand LAN When checked, the router allows network activity on the LAN that needs WAN access to trigger the Wake Up and establish the cellular link.
  • Page 46: Radio Status

    SETTING UP CELLULAR FEATURES Radio Status Field Description Module Information IMEI International Mobile Station Equipment Identifier Manufacturer Company that developed the cellular module Model Cellular module model number Hardware Revision Module's hardware revision MDN (Phone Number) Mobile Directory Number. In some SIM/carriers, the value may not be present and therefore not displayed.
  • Page 47: Chapter 9 - Setting Up The Firewall

    SETTING UP THE FIREWALL Chapter 9 – Setting Up the Firewall Defining firewall rules The router's firewall enforces a set of rules that determine how incoming and outgoing packets are handled. By default, all outbound traffic originating from the LAN is allowed to pass through the firewall, and all inbound traffic originating from external networks is dropped.
  • Page 48: Mac Filtering

    SETTING UP THE FIREWALL In the Destination Port field, type the port for which that the packets are destined. Common destination ports are listed in the Destination Port field's attached drop down list. Type ANY if the destination port does not matter. In the Source IP field, type the IP address of the device or network that the traffic originates from.
  • Page 49 SETTING UP THE FIREWALL In the Name field of the Add Route dialog box, type the name of the route. In the Address field, type the remote network IP address of the remote location. In the Mask field, type the network mask that is assigned on the remote location. In the Gateway field, type the IP address of the routing device that supports the remote IP Network.
  • Page 50: Chapter 10 - Configuring Sms

    CONFIGURING SMS Chapter 10 – Configuring SMS Configuring SMS This function is not available if you enable SMS through Cellular > Wake Up On Call. To enable short message service (SMS) via the Web Management interface or API: From the Web Management interface, go to SMS > SMS Configuration > General. Check Enabled.
  • Page 51 CONFIGURING SMS Note: Due to differences between service providers, for every US number you add to the Whitelist, create two separate entries: 1) one using the phone number and 2) the other using 1 + phone number. Refer to the Required SMS Command Format field to see the format based on your chosen settings. Click Submit.
  • Page 52: Sending An Sms Message

    CONFIGURING SMS SMS Command Description #ethernet Ethernet LAN configuration details #wan WAN transport type and WAN priority configuration #serial get serial details: Mode (Server or Client), RX bytes, TX bytes, DCD Status, Protocol, Port (Server mode only), Server IP Address (Client mode only), and Server Port (Client Mode only) #wifi get Wi-Fi details: Date and time in format YYYY-MM-DD...
  • Page 53 CONFIGURING SMS To delete a sent SMS message, click the X to the right of the message entry. A dialog box asks you to confirm that you want to delete the SMS message. Click OK. To delete all the sent SMS messages, click Delete All. A dialog box asks you to confirm that you want to delete all the SMS messages.
  • Page 54: Chapter 11 - Defining Tunnels

    DEFINING TUNNELS Chapter 11 – Defining Tunnels Setting Up GRE Tunnels Tunneling allows the use of a public network to convey data on behalf of two remote private networks. It is also a way to transform data frames to allow them to pass networks with incompatible address spaces or even incompatible protocols.
  • Page 55: Ipsec Tunnel Configuration Field Descriptions

    DEFINING TUNNELS The default set of DH Group Algorithms is: DH2(1024-bit), DH5(1536-bit), DH14(2048-bit), DH15(3072-bit), DH16(4096-bit), DH17(6144-bit), DH18(8192-bit), DH22(1024-bit), DH23(2048-bit), and DH24(2048-bit). To set up a Network-to-Network VPN tunnel on your router: From the Web Management interface, go to Tunnels > IPsec Tunnels. Click Add Tunnel in upper right.
  • Page 56 DEFINING TUNNELS Field Description Remote Network Mask This field is used in conjunction with the Remote Network Route field, to describe the remote endpoint's subnet. It identifies packets that are routed over the tunnel to the remote network. Tunnel Type Internet Key Exchange (IKE) for host-to-host, host-to-subnet, or subnet- to-subnet tunnels.
  • Page 57: Openvpn Tunnels

    DEFINING TUNNELS OpenVPN Tunnels OpenVPN is an open-source software application that implements virtual private network (VPN) techniques for creating secure point-to-point or site-to-site connections in routed or bridged configurations and remote access facilities. You can use and setup OpenVPN tunnels with this device. To use OpenVPN, you must first install an OpenVPN application along with an easy-rsa tool and configure OpenVPN on your computer.
  • Page 58 DEFINING TUNNELS Select the Encryption Cipher Click Next. Note: Use the same CA PEM certificate and parameters as the server for the OpenVPN clients . Remote Network Routes create a route from the server network to the client network. This allows the server to get an access to the client’s network.
  • Page 59 DEFINING TUNNELS Remote Host (server public IP address). Remote Port number. LZO Compression as ADAPTIVE from the drop-down. Enter the contents of the following files generated from the easy-rsa tool. You can copy and paste this content from the certificate files after opening from a text editor like Notepad. (all required): CA PEM (.crt) Client Certificate PEM (.crt) iii.
  • Page 60 DEFINING TUNNELS When using Static Key, the OpenVPN tunnel is created between only two end-points, the client and server. You cannot connect more than one client to the server in this mode. Remote Network Route must be specified in both configurations, client and server, in order to establish the connection between subnets.
  • Page 61 DEFINING TUNNELS The system displays your recently-added Remote Network Route with the client subnet (remote network route + mask). Note: Push Routes are not required with Static Key as Authorization Mode. Click Next. The system displays the Configuration Preview window (read-only). Click Finish.
  • Page 62 DEFINING TUNNELS Choose an available Saved Network as your remote network route from the drop-down if desired (optional). Or enter the Remote Network Route (should be the client subnet). For example, if the client IP address is 192.168.2.1, enter 192.168.2.0. Enter the Remote Network Mask (usually 255.255.255.0).
  • Page 63 DEFINING TUNNELS 08781fad384480d0609b11c31d27baa6e902d29277a474e3e2785a8410d595c0f9c75312375b4bd098 76e1a47a598e114749a09c35f098e9123015c2795c702e4a346a8bccd00305c7cb30beef66ad33f43dac c2e662128 -----END OpenVPN Static key V1----- Click Next. Remote Network Routes create a route from the server network to the client network. This allows the server to get access to the client’s network. In the OpenVPN Tunnel dialog box, under Remote Network Routes: Choose an available Saved Network as your remote network route from the drop-down if desired (optional).
  • Page 64: Unavailable Services In Ppp-Ip Passthrough And Serial Modem Modes

    DEFINING TUNNELS -----BEGIN OpenVPN Static key V1----- 3f4c9113b2ec15a421cfe21a5af015bb967059021c1fd6f66ecfd00533d967237875215e20e80a2d59efd 79148d6acdea9358dcafe0efdbb54003ff376c71432dd9d16f55e7d8917a32bfe07d61591b7bbb43c7ba d214482b8547ec9dca8910f514d9f4270ccaeff1a79852ae27c1c307c9dc3c836d1c380bece3c70fd2104 e1968ed29b6c3388719226f959f69f9be43688ed27bc3a4dbc83f640370524b47bb871816af79586d07 08781fad384480d0609b11c31d27baa6e902d29277a474e3e2785a8410d595c0f9c75312375b4bd098 76e1a47a598e114749a09c35f098e9123015c2795c702e4a346a8bccd00305c7cb30beef66ad33f43dac c2e662128 -----END OpenVPN Static key V1----- Click Next. Remote Network Routes create a route from the server network to the client network. This allows the client to get access to the server's network. In the OpenVPN Tunnel dialog box, under Remote Network Routes: Choose an available Saved Network as your remote network route from the drop-down if desired (optional).
  • Page 65: Chapter 12 - Device Administration

    DEVICE ADMINISTRATION Chapter 12 – Device Administration Configuring Device Access This section contains configurations that determine how the device can be accessed as well as security features that decrease susceptibility to malicious activity. To display the Access Configuration window containing the fields described below, go to Administration > Access Configuration.
  • Page 66: Icmp

    DEVICE ADMINISTRATION Field Description Enabled Enables SSH redirect which automatically redirects users trying to access the device via SSH. Port The port on which the device listens for SSH requests. Via LAN/Ethernet If checked, the device listens and responds to SSH requests from the LAN.
  • Page 67: Brute Force

    DEVICE ADMINISTRATION In the Per Second field, type the average number of ICMP pings to the router, and the allowed number of pings per second before burst points are consumed. Once burst points run out, ICMP packets will be dropped. To limit the burst of traffic from any source, in the Burst field, type the allowed burst for traffic spikes.
  • Page 68: Uploading A New Certificate

    DEVICE ADMINISTRATION In the Email Address field, enter the email address of the person responsible for the device. Typically this is the administrator. This field may be left blank. Click Generate. Wait until the certificate is generated. You may have to reboot to complete the operation.
  • Page 69: Unavailable Services In Ppp-Ip Passthrough And Serial Modem Modes

    DEVICE ADMINISTRATION To define how often the device connects to DeviceHQ to send GPS data, set the GPS Data Interval field to the desired number of minutes, between 1-10080 (1 minute to 1 week). Note: Some MTR models do not have GPS. In this case, the system does not display this field. If you want the device to connect to DeviceHQ only when the device's cellular link is up, check Sync with Dial-On-Demand.
  • Page 70 DEVICE ADMINISTRATION Ping Failure Click on the pencil icon under the Edit column for the alert you want to use and configure. The Edit dialog box appears for your chosen alert. For High Data Usage: Check Enabled. Under Data Plan Details, select the Plan Type from the drop down menu which includes Monthly or Custom Interval.
  • Page 71 DEVICE ADMINISTRATION To save your changes, click Save and Restart. For Cellular Interface Failure: Check Enabled. Enter the Duration in seconds. Under Notification Options, select the recipients from the drop-down in Recipient Group. In Notify, enter the frequency of notification (in hours). Default is 24. Select how you want to send alerts by clicking Email, SMS or SNMP.
  • Page 72: Customizing The User Interface

    DEVICE ADMINISTRATION Enter the Count. Enter the Failure Threshold. Enter the Ping Interval. Under Notification Options, select the recipients from the drop-down in Recipient Group. In Notify, the constant value is Always. Select how you want to send alerts by clicking Email, SMS or SNMP. Click Finish.
  • Page 73: Specifying Device Settings

    Before you upgrade your firmware, save your present configuration as a backup. See DeviceHQ Go to the MultiTech website, locate the firmware upgrade file you want for your device, and download this file to a known location. From Administration, select Firmware Upgrade. The Administration: Firmware Upgrade pane opens.
  • Page 74: Saving And Restoring Settings

    The DeviceHQ is a cloud platform that provides the ability to remotely manage and upgrade rCell devices. Please see the Remote Management section or visit mdm.multitech.com for more information. Saving and Restoring Settings...
  • Page 75: Using The Debugging Options

    DEVICE ADMINISTRATION To set deployment-specific default settings, click Set Current Configuration As User-Defined Default. A dialog box appears prompting you to confirm that you want to restore to a set of user-defined settings. Click OK. To save a current configuration: Click Save.
  • Page 76: Configuring Remote Syslog

    DEVICE ADMINISTRATION Configuring Remote Syslog To enable and configure Remote Syslog to capture and send log data from your device, you must have local syslog software installed. To set up a log request in DeviceHQ , under Devices, select your device. Then click on Tasks and select Request Device Logs.
  • Page 77: Chapter 13 - Status And Logs

    STATUS AND LOGS Chapter 13 – Status and Logs Viewing Device Statistics The device collects sent/received traffic data for WAN, Cellular, and Ethernet networks. The daily statistical data is stored on the device for a 365-day period. All data that is older than 365 days is automatically deleted. From Status &...
  • Page 78: Service Statistics

    STATUS AND LOGS Service Statistics On the Web Management interface side menu, click Status & Logs > Services to display the Service Statistics window. (If you use PPP-IP Passthrough mode, go to Status menu and follow the remaining instructions.) This window shows the configuration (enabled or disabled) and the status of the following services: DDNS SNTP...
  • Page 79 STATUS AND LOGS Go to Status & Logs > Mail Queue to display the Mail Queue window. To view the delivery details for an individual email, click the eye icon under Options for the desired email entry. To delete all mail log entries, click Purge Log. Note: Logs do not persist through power cycles.
  • Page 80: Chapter 14 - Appendix: Regulatory Information

    APPENDIX: REGULATORY INFORMATION Chapter 14 – Appendix: Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 81: Requirements For Cellular Antennas With Regard To Fcc/Ic Compliance

    Council Directive 2014/53/EU on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. MultiTech declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be requested at https://support.multitech.com.
  • Page 82: Reach Statement

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 83 APPENDIX: REGULATORY INFORMATION July, 2005 ® MultiConnect rCell 100 MTR-LTE User Guide...
  • Page 84: Information On Hs/Ts Substances According To Chinese Standards

    APPENDIX: REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
  • Page 85: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    APPENDIX: REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...

Table of Contents