Table of Contents
Advertisement
LED/Error Indications
The table below contains LED/Error Conditions data for quickly resolving problems you
may encounter using the APEX1000:
LED/Error Condition Possible Cause or Indication
Status LED not
illuminated
Status APEX1000
solid yellow
(warning or minor
alarm)
Status LED solid
Red (major or
critical alarm)
Troubleshooting • LED/Error Indications
APEX1000 All-Purpose Edge QAM Software Version 2.4.x • Installation and Operation Manual
573408-001-a
No power or faulty LED.
Invalid Initialization Data – invalid
initialization data was encountered in the
config.ini at system startup.
Output Utilization Fault – the data rate
specified for the output transport stream
exceeded the limit.
GigE Redundancy Threshold Exceeded
– the threshold was exceeded on the
in-use GigE port.
Only applicable when the GigE is in
redundant mode.
GigE Redundancy Fail Over Fault – the
threshold was exceeded on the in-use
GigE port and a fail over to the other
GigE port occurred.
Only applicable when the GigE is in
redundant mode.
Service In Error – Indicates a service
command is currently in error (unable to
fully continue processing). The alarm is
set after one or more service commands
is in error for more than 60 seconds.
Not applicable when the APEX1000 is
internally controlled.
Temperature Fault – temperature of the
APEX1000 exceeded the maximum
allowed for three or more consecutive
reads.
Fan Fault – one or more fans dropped
below the allowed RPM level.
Corrective Action
•
No power connection – check.
•
Faulty power supply – replace.
•
Look at the Invalid Initialization Data
Errors table to determine which data
is incorrect.
•
Change to a valid configuration.
Reduce the amount of services to the
output transport stream.
Verify GigE connections and server
status.
Verify GigE connections and server
status.
Verify input connections and service is
present and content is supported by
APEX1000.
•
Check that the front air inlets are not
blocked.
•
Check that the fan outlets are not
blocked.
•
Check that the rack ambient
temperature is within specifications.
•
Check fan operation. If failure is
noted, replace fan.
Check fans; reference
Fan Field
Replacement Procedure
for instructions
on replacing a failed fan.
B
279
Advertisement
Table of Contents
