Troubleshooting
If you have problems mounting, wiring, or addressing the TV-VVTBP-E2, contact Carrier Control Systems Support.
LEDs
Net (Network Status) Tricolor LED
Color
Pattern
On
Red
1 blink
Red
On
Blue
TruVu™ VVTBP-E2
Installation and Start-up Guide
Condition
Ethernet connection problem
One of the following BACnet/IP
(Ethernet) DLL reporting issue:
•
Unable to create tasks
•
Unable to open socket for
BACnet port
One of the following issues:
•
Port communication
firmware did not load
properly
•
Port communication
firmware is not running
•
Invalid protocol selected
67
Message in Module
Possible Solutions
Status
•
No Ethernet Link
•
BACnet/IP error
Cycle power
•
MSTP firmware error
•
Troubleshooting
Connect Ethernet Cable
Check other network
components
Change protocol using
USB Service Port
Cycle power
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