Calling Intermec Product Support - Intermec IF30 User Manual

Chapter 4 — Managing, Upgrading, and Troubleshooting the IF30

Calling Intermec Product Support

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You may need to call Intermec Product Support if you have
problems operating the IF30. Before calling, be sure you can
answer the following questions:
• What kind of network are you using?
• What were you doing when the error occured?
• What error message did you see?
• Can you reproduce the problem?
• What version of the IF30 and RFID software are you using?
For help, see "Viewing the About This IF30 RFID Reader
Screen" on page 62.
When you have these answers, call Intermec Product Support at
1-800-755-5505.
IF30 Fixed Reader User's Manual