Problems With Network Connectivity - Intermec IF30 User Manual

Problems With Network Connectivity

Connectivity Problems and Solutions
Problem
You have assigned a static IP address
to the IF30 but cannot connect to
the IF30 over your network.
You cannot load a security
certificate.
You cannot connect the IF30 using
the serial port.
You cannot connect to the IF30
using a web browser.
IF30 Fixed Reader User's Manual
Chapter 4 — Managing, Upgrading, and Troubleshooting the IF30
When troubleshooting problems with network connectivity,
make sure you know and understand these network-specific
settings:
• TCP/IP settings
• COM port settings for serial connections
You should also make sure all physical network connectors and
cables are in good working order.
Solution
Make sure that DHCP is disabled and that your TCP/IP
parameters are set correctly. For help, see "Configuring
the IF30 (Setting the IP Address)" on page 9.
You must use a secure web browser connection to load
certificates. For help, see "Using the Web Browser
Interface" on page 14.
1 Verify if you are using the correct null modem cable.
2 Verify that you ar communicating through the correct
serial port.
3 Verify that your PC is set to 9600, N, 8, 1, no flow
control.
1 Verify that you are not using a crossover cable if you
are connected to a hub or switch. Verify that you are
using a crossover cable if connected directly to the
server or PC.
2 Open a HyperTerminal session to the IF30, and verify
that you did not enable web browser access in the
Security screen.
3 If you access the Internet through a proxy server, be
sure you have added the IP address of the IF30 to the
Exceptions list.
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