Calling Product Support; Getting Sf61B Version Information - Intermec SF61BUG User Manual

Chapter 4 — Troubleshooting and Maintaining the SF61B

Calling Product Support

Getting SF61B Version Information

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To talk to an Intermec Product Support representative:
In the U.S.A. and Canada, call 1-800-755-5505
•
• Outside the U.S.A. and Canada, contact your local Intermec
representative. For help, go to
Contact Us.
Before you call Intermec Product Support, make sure you have the
following information for your SF61B product:
• configuration number ("CN" on the product label)
• serial number ("SN" on the product label)
• firmware version
• sub-system versions
• decode version
There are two ways to get the firmware version, subsytem versions and
decode version of your SF61B:
• read Get version bar codes and display your product's version
information on your host device's screen
• use EasySet in online setup mode to display your product's version
information
www.intermec.com
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