Error Messages; The Computer Cannot Communicate With The Instrument; The Instrument Temperature Is Out Of Specification; Omnic Cannot Communicate With The Detector - Thermo Scientific Nicolet iS10 Using Manual

Error messages

The computer cannot communicate with the instrument

1.—Close OMNIC, and then turn off the instrument power. Wait for a few seconds, and then
turn on the instrument power. Allow the start-up diagnostics finish, and then restart
OMNIC.
2.—If the indicators on the main cover do not turn on, make sure the power supply is
connected to the instrument and a wall outlet or power strip.
3.—Shut down the computer and turn your instrument off. Check the USB data cable. If the
cable is damaged, replace it. If the cable is loose or disconnected, reconnect it.
4.—Turn your instrument on. Wait until the power-up diagnostics finish, and then turn on the
computer and restart OMNIC.
5.—Remove any USB computer accessories that may be interfering with communications with
the spectrometer.
6.—Close any applications that might interfere with OMNIC.
7.—Contact us for assistance.

The instrument temperature is out of specification

1.—Make sure nothing is placed on top of your instrument and that air can flow freely around
your instrument.
2.—The ambient temperature in your lab may be too high. The ambient temperature should
be between 20 and 22 ºC (68 and 72 ºF).
3.—Make sure the power supply vents are not blocked.
4.—Contact us for assistance.

OMNIC cannot communicate with the detector

If OMNIC cannot communicate with the spectrometer, contact us for assistance.
Thermo Fisher Scientific Using Your Nicolet iS10 Spectrometer 37