Solving Printer Problems
Problem
Printer prints
garbled information.
Solving Removable Drive Problems
CAUTION:
of errors or failures.
Problem
System does not
recognize a
removable drive.
12-20 Troubleshooting
Continued
Possible Cause
Correct printer driver
is not installed.
Cable is not
connected properly.
Printer cable is too
long, unshielded,
or defective.
Maintain an up-to-date backup of your hard drive in case
Solving Removable Drive Problems
Possible Cause
The removable
drive is not
seated properly.
The drive may
be damaged.
The drive was
inserted while the
system was on or
in Suspend.
Solution
In Control Panel, double-
click PrintersÆAdd
Printer, then follow
instructions to install the
driver for your printer.
Make sure the printer
cable is
securely connected.
Replace the cable.
Solution
Turn off the system, remove
and reinsert the drive, then
turn on the system.
Try inserting another
removable drive in the
same bay.
Contact your Compaq
authorized service provider.
Turn the system off,
then on.
Continued