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Solving Infrared Problems
Problem
Cannot link with
another infrared-
equipped device.
Solving Infrared Problems
Possible Cause
Appropriate software
is not running on
both devices; settings
are incorrect.
Target device is not
IrDA-compliant.
A physical condition
exists that affects
the connection.
Devices are too
far apart.
Devices are placed
at too wide an angle.
Solution
Refer to your computer
documentation for
information about
preinstalled infrared
software; refer also to
documentation about the
infrared software installed
on the target device.
Refer to the target
device documentation.
Refer to the solutions
below for data
transmission problems.
Move devices closer
together. (The maximum
distance for IrDA interface
is 1.5 feet [.5 meter]; some
target devices
may require a
shorter distance.)
Lessen the angle between
the devices. (The
maximum capture angle for
IrDA interface is 30
degrees; some target
devices may require more
direct alignment. Do not
point one port more than
15 degrees off the center
line away from the
other port.)
Troubleshooting 12-13
Continued
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