Solving Docking And Undocking Problems - HP Armada 7300 Installation And Operation Manual

Solving Docking and Undocking Problems

Problem
Computer
unexpectedly
initiates Suspend or
turns off when it
is docked.
Motorized docking
mechanism does
not activate.
Motorized
undocking
mechanism does
not activate.
Cannot access
manual release
latch, because rear
panel release latch
does not work.
Solving Docking and Undocking Problems
Possible Cause
The maximum
operating temperature
was exceeded.
Expansion base is
not receiving
electrical power.
The keylock is locked.
The computer is not
properly seated in the
expansion base.
Expansion base is
not receiving
electrical power.
The keylock is locked.
Operating system does
not support undocking
while computer is on or
in Suspend.
The keylock is locked.
Solution(s)
Computer is in an
exceedingly hot
environment. Let the
computer cool down,
then turn it on again.
Make sure power cord is
securely connected to
electrical outlet.
Verify electrical power
supply to outlet.
Unlock the keylock.
Reinsert the computer
into the expansion base.
If the expansion base is
in an optional tower
stand, readjust the width
of the tower stand. Refer
to Chapter 11.
1. Make sure power
cord is securely
connected to
electrical outlet.
2. Verify electrical
power supply
to outlet.
3. Release the
computer with the
manual release
latch. Refer to
Chapter 3.
Unlock the keylock.
Turn off the computer
before undocking.
Unlock the keylock.
Troubleshooting 12-5