Dacor DOC30M977D User Manual page 148

Warranty and Service
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.)
to the product or included accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage. Consumable parts such as filters
and light bulbs are not covered and are the responsibility of the purchaser.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service company during regular business
hours. Please note service providers are independent entities and are not agents of Dacor.
Dealer display and model home display products with a production date greater than 5
years, products sold "As Is," and products installed for non-residential use, which include
but are not limited to religious organizations, fire stations, bed and breakfast, and spas
carry a one year parts warranty only. All delivery, installation, labor costs, and other
service fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered, defaced, or missing serial
numbers and tags.
The owner must provide proof of purchase or closing statement for new construction
upon request. All Dacor products must be accessible for service.
Warranty is null and void if non-ETL or non-CUL approved product is transported from the
U.S.A.
OUTSIDE THE FIFTY STATES OF THE U.S.A, THE DISTRICT OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of the original date of purchase
due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to
replace the defective part.
All delivery, installation, labor costs and other service fees are the responsibility of the
purchaser.
What Is Not Covered
• Slight color variations may be noticed because of differences in painted parts, kitchen
lighting, product placement, and other factors; this warranty does not apply to color
variation.
• Service calls to educate the customer on proper use and care of the product.
• Service fees for travel to islands and remote areas, which include but are not limited to,
ferries, toll roads or other travel expenses.
• Consequential or incidental damage, including but not limited to food or medicine loss,
time away from work or restaurant meals.
148 English
NQ9300M_MOD_DOC30M977D_DE68-04463A-01_EN.indd 148 5/2/2017 4:00:10 PM