Troubleshooting; Control Display; For The Microwave Oven - Dacor DOC30M977D User Manual

Troubleshooting

If you experience malfunctions or performance issues, review the tables in this section to
resolve the issue yourself. If you still cannot resolve the issue, call Dacor Customer Service
(800) 793-0093.

Control display

Problem
The display goes
blank.
Touch-controls
do not respond to
touch.

For the microwave oven

Symptom
General
Touch-controls
do not respond to
touch.
The oven does not
work.
The oven stops while
in operation.
NQ9300M_MOD_DOC30M977D_DE68-04463A-01_EN.indd 135
Possible cause
A fuse in your home may be
blown or the circuit breaker
tripped.
• Touch model: There is
moisture on the exterior
• The lock function is set
Cause
For touch models: Moisture is
on the exterior.
Child lock is activated.
Power is not supplied.
The door is open.
The door-open safety
mechanisms are covered in
foreign matter.
The user has opened the door to
turn food over.
Solution
Replace the fuse or reset the
circuit breaker.
• Remove the moisture and
try again.
• Check whether the lock
function is set.
Action
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Make sure the oven is plugged
in. Check if a fuse has been
blown or circuit breaker has
been tripped.
Close the door and try again.
Remove the foreign matter and
try again.
After turning over the food,
press the Start button again to
start operation.
English 135
5/2/2017 4:00:09 PM