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Troubleshooting
A
A.1
Error List
A typical AdvancedTCA system is highly sophisticated. This chapter can be taken as an error list
for detecting erroneous system configurations and strange behaviors. It cannot replace a
serious and sophisticated pre- and post-sales support during application development.
If it is not possible to fix a problem with the help of this chapter, contact your local sales
representative or Field Application Engineer (FAE) for further support.
A.1.1
Mechanical
Error
Unable to insert board into
backplane
A.1.2
After Power On
Error
No response when the
system is powered on
Centellis 2000 Shelf Release 3.0 Installation and Use (6806800L99F)
Possible Reason
Closed handles
Keying position
Safety ground pin not aligned
Damaged plugs, bent or broken
pins: backplane defective
Possible Reason
No power at the power supply.
Some component was jarred
loose during shipping.
Pins in a backplane connector are
bent or broken.
Appendix A
Solution
Open handles
Check keying
Check safety ground pins
Check whether backplane
connectors are in proper
condition
Solution
Verify that power is available at
the power supply.
Check that components are
seated properly and the thump-
wheel screws are tight.
Contact Emerson Technical
Support Services.
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