Troubleshooting Startup Problems - Agilent Technologies 86038B User Manual

Troubleshooting Startup Problems

If the PDLA does not boot up to MS Windows XP
If the PDLA Application does not automatically launch
Agilent 86038B Photonic Dispersion and Loss Analyzer, Second Edition
1 Check Connections
Ensure that the PNA is plugged in. If an external monitor is
being used, ensure it is plugged in and connected to the PNA.
If this does not solve the problem, continue with the next
step.
2 Reload the C: Drive Image
The Agilent PDLA has the ability to backup and restore a
hard drive image, in case of operating system error. If the
PDLA is unable to boot into the Windows XP option screen,
please refer to "Hard Drive Backup and Recovery" on page
302. If this does not solve the problem, continue with the
next step.
3 Replace the PNA Disc Drive
If the system does not restore from the hard disk recovery
image, the PNA Disc Drive may need to be replaced.
The PDLA Application should launch automatically after
Windows XP boots. If not, the application can be launched from
the PDLA-UI shortcut on the desktop, or from Start > Programs
>Photonic Dispersion and Loss Analyzer > Photonic Dispersion
and Loss Analyzer.
If you are able to successfully launch the PDLA application in
this way, it is possible that AutoStart for the application has
been disabled. To re-enable AutoStart, go to C:\Program
Files\Agilent\Photonic Dispersion and Loss Analyzer\Config,
and double click on the "toggle PDLA autostart.vbs" link. A
message will appear stating the status of AutoStart (enabled or
disabled) with the option to change. Ensure that AutoStart is
enabled.
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