Agilent Technologies ICP-MS Series Troubleshooting Manual
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Agilent Technologies ICP-MS Series Troubleshooting Manual

Interactive troubleshooting tool for plasma ignition problem
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Agilent ICP-MS
Interactive Troubleshooting tool for
Plasma ignition problem
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Rev. B
2017, January, 20

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Summary of Contents for Agilent Technologies ICP-MS Series

  • Page 1 Agilent ICP-MS Interactive Troubleshooting tool for Plasma ignition problem Rev. B 2017, January, 20 Next >...
  • Page 2 Preconditions 7900, 7800, 7700, 8800, or 8900 ICP-MS is used. • Sample introduction type is “PeriPump”. If you are using a special configuration such as • LC/GC integration or ISIS, setup the instrument with standard configuration. You have the “Hardware Maintenance Manual” for your instrument. Some details of the •...
  • Page 3 Legends Notes or tips that help troubleshoot. Note You need to refer to another document for detail of the steps. Reference Good example of situation. Good Bad example of situation. Did the ion lens test pass? ←Questions are displayed in blue you need to click buttons such as Based on your answer the tool will navigate you to next step.
  • Page 4 1.1.1 Check Water flow and Gas flow errors (1) Select MassHunter Instrument Control Window → Main menu → “View” → “Instrument Status” to display “Instrument Status” Pane If Main menu is not displayed, press F10 key. Note (2) Click the dropdown below and check the error number for errors that are generated at the date/time of the attempt to ignite plasma.
  • Page 5 1.2.1 Check water and argon gas (1) If error 1440 has been generated, check if cooling water valve is open and chiller or heat exchanger is working correctly. (2) If error 1445 or 1446 have been generated, check if argon gas valve is open and remaining amount is enough.
  • Page 6 1.3.1 Check timing when Plasma goes out (1) When did Plasma go out? Not ignite at all Several seconds after ignition One to several minutes after ignition When "Plasma Correction“ is going on 20 minutes or later after ignition...
  • Page 7 2.1.1 Check condition of argon gas line condition (1) Are there any situations below? - Ar cylinder has been replaced recently - Was there any work on Ar line recently? - Is the instrument used after a long time ( > 1 month).
  • Page 8 2.2.1 Check condition of argon gas line (1) Purge Ar line. (2) Do leak check on Ar line. (3) Check specification of Ar gas to have ≧99.99% purity (In case cylinder has been replaced). (4) Try alternative source of Ar gas (In case cylinder has been replaced and any alternatives are available) (5) Does this fix the problem?
  • Page 9 2.3.1 Isolate the torch and try to ignite (1) Block end of the torch with plastic film and try to ignite. (2) Can it ignite?
  • Page 10 2.4.1 Check torch box (1) Open the torch box and observe to check if there are situations below, following instruction from the next page. - Damaged torch - Damaged bonnet - Damaged shield plate - Damaged shield contact - Non Agilent torch - Dirty torch stand - Wrongly assembled torch <Previous...
  • Page 11 2.4.2 Check torch box (2) Check torch Damaged torch or bonnet (No image) Non Agilent torch (No image) <Previous Next >...
  • Page 12 2.4.3 Check torch box (3)Check if shield plate is damaged. Good Good shield plate. Damaged shield plate. <Previous Next >...
  • Page 13 2.4.4 Check torch box (4) Check if shield/torch is correctly assembled. Set the projection on Set the projection on Good contact between Good Good Good torch in the hole of the torch in the notch of the shield plate and shield shield plate .
  • Page 14 2.4.5 Check torch box (5)Check shield contact. Damaged shield Shield contact in Good contact. good condition. <Previous Next >...
  • Page 15 2.4.6 Check torch box (6) Check torch stand Good Torch stand with clean contact <Previous Next >...
  • Page 16 2.4.7 Check torch box (7) Is there any failure of torch, shield plate, shield contact, and torch stand? <Previous...
  • Page 17 2.5.1 Torch box issues cannot be fixed by customers (1) Are there any situations below? - Damaged torch - Damaged shield contact...
  • Page 18 2.6.1 Torch box issues can be fixed by customers (1) Are there any situations below? - Damaged bonnet - Damaged shield plate - Non Agilent torch - Dirty torch stand - Wrongly assembled torch...
  • Page 19 2.7.1 Fix torch box issues (1) Replace or maintain the parts. (2) Did this fix the problem?
  • Page 20 2.8.1 Check work coil shape (1) Check work coil shape. Hardware Maintenance Manual →”Maintenance” →“Torch area” → “RF Coil” Reference (2) Any problem found?
  • Page 21 2.9.1 Fix work coil shape (1) Fix work coil shape. Hardware Maintenance Manual →”Maintenance” →“Torch area” → “RF Coil” Reference (2) Did this fix the problem?
  • Page 22 2.10.1 Check cooling water (1) Does the cooling water have any additive substance, such as antifreeze or antiseptic ?
  • Page 23 2.11.1 Check cooling water (1) Replace water with pure water. (2) Did this fix the problem?
  • Page 24 3.1.1 Check photo sensor cable (1) Open torch box and remove torch. Hardware Maintenance Manual →”Maintenance” →“Torch area” → “Torch” → Reference “Removal” (2) Are there any situation below? - Cable for photo sensor is not correctly installed (not inserted into the hole on torch stand). - Cable for photo sensor is damaged.
  • Page 25 3.2.1 Check if photo sensor cable is damaged (1) Is the Cable for photo sensor damaged?
  • Page 26 3.3.1 Check if photo sensor cable is damaged (1) Insert the cable to the hole. (2) Did this fix the problem? Good Photo sensor cable installed correctly.
  • Page 27 4.1.1 Check IF/BK vacuum pressure errors (1) Select MassHunter Instrument Control Window → Main menu → “View” → “Instrument Status” to display “Instrument Status” Pane If Main menu is not displayed, press F10 key. Note (2) Click the dropdown below and check the error number for errors that are generated at the date/time of the attempt to ignite plasma.
  • Page 28 4.2.1 Check sampling cone (1) Check if sampling cone has a distorted or expanded orifice. (2) Any trouble found? Good Sampling cone in good condition. Note Distortions of cones are subtle. If it is not clear, regard it as “Yes”. Yes or not clear...
  • Page 29 4.3.1 Change sampling cone (1) Exchange sampling cone. Hardware Maintenance Manual →”Maintenance” →“Interface” Reference (2) Does this fix the problem?
  • Page 30 4.4.1 Check Analyzer vacuum pressure errors (1) Select MassHunter Instrument Control Window → Main menu → “View” → “Instrument Status” to display “Instrument Status” Pane If Main menu is not displayed, press F10 key. Note (2) Click the dropdown below and check the error number for errors that are generated at the date/time of the attempt to ignite plasma.
  • Page 31 4.5.1 Check skimmer cone (1) Check if skimmer cone has a distorted or expanded orifice. (2) Any trouble found? Good Skimmer cone in good condition. Note Distortions of cones are subtle. If it is not clear, regard it as “Yes”. Yes or not clear...
  • Page 32 4.6.1 Change skimmer cone (1) Exchange skimmer cone. Hardware Maintenance Manual →”Maintenance” →“Interface” Reference (2) Does this fix the problem?
  • Page 33 4.7.1 Isolate the torch and try to ignite (1) Block end of the torch with plastic film and try to ignite. (2) Can it ignite?
  • Page 34 4.8.1 Check usage of “User Tune” (1) Is “User Tune” function in use?
  • Page 35 4.9.1 Check User Tune parameters (1) Modify tune parameters in user tune like below. Sampling Depth 8㎜ Carrier Gas flow MicroMist: 1.0L/min MicroFlow: 0.6L/min Make Up Gas flow MicroMist: 0L/min MicroFlow: 0.3L/min (2) Does this fix the problem?
  • Page 36 4.10.1 Re-adjust User Tune parameters (1) Check if the new tune parameters give good sensitivity. If not, adjust tune parameters so that it gives enough sensitivity.
  • Page 37 5.1.1 Check dilution gas connection loose nut. (1) Check dilution gas connection Push dilution gas line into Confirm nut has been Confirm line is inserted into connector. tightened. the bottom of connector. Next >...
  • Page 38 5.2.1 Check dilution gas connection With the other end of the connector, confirm (2) Did this fix the problem? connection in the same way <Previous...
  • Page 39 6.1.1 Check spray chamber (1) Remove top cover of spray chamber chiller. (2) Is the spray chamber filled with liquid? Spray chamber filled with liquid.
  • Page 40 6.2.1 Drain spray chamber (1) Pull out drain tube and drain liquid from the spray chamber Next >...
  • Page 41 6.2.2 Drain spray chamber (2) Remove torch. Then clean it with pure water and dry it. Hardware Maintenance Manual →”Maintenance” →“Torch area” → “Torch” → Reference “Removal” (3)Attach the torch again. Reference Hardware Maintenance Manual →”Maintenance” →“Torch area” → “Torch” → “Installation”...
  • Page 42 6.3.1 Check Water flow and Gas flow errors (1) Select MassHunter Instrument Control Window → Main menu → “View” → “Instrument Status” to display “Instrument Status” Pane If Main menu is not displayed, press F10 key. Note (2) Click the dropdown below and the check error number for errors that are generated at the date/time of the attempt to ignite plasma.
  • Page 43 6.4.1 Check water and argon gas (1) If error 1440 has been generated, check if cooling water valve is open and chiller or heat exchanger is working correctly. (2) If error 1445 or 1446 has been generated, check if argon gas valve is open and remaining amount is enough.
  • Page 44 7.1.1 Air leak check (1) Check carrier gas connection. Push carrier gas line into Push carrier gas line into Push connector toward connector. connector (In case of glass nebulizer (In case of glass nebulizer). nebulizer). Next >...
  • Page 45 7.1.2 Air leak check Check if ferrule is correctly installed loose nut. (In case of PFA nebulizer). Tighten the nut, if it is loose. (In case of PFA nebulizer). <Previous Next >...
  • Page 46 7.1.3 Air leak check (2) Check makeup gas connection. loose nut. Push makeup gas line into Confirm line is inserted into Confirm nut has been connector. the bottom of connector. tightened. <Previous Next >...
  • Page 47 7.1.4 Air leak check (3) Check loose nebulizer. Good Correctly installed loose nut. Not inserted to the end. nebulizer <Previous Next >...
  • Page 48 7.1.5 Air leak check (4) Check loose spray chamber cap. Check that the cap is not loose. (5) Did this fix the problem? <Previous...
  • Page 49 8.1.1 Check rotary pump (1) Check and Maintain rotary pump. Reference Hardware Maintenance manual →”Maintenance” → “Maintaining Other Parts”...
  • Page 50 9.1 End of procedure Close this window. Return to top...
  • Page 51 9.2 End of procedure To solve the problem an engineer from Agilent is needed. Please contact Agilent using the link below. http://www.agilent.com/en-us/contact-us/page Close this window. Return to top...

This manual is also suitable for:

7900 icp-ms8900 icp-ms7800 icp-ms8800 icp-ms7700 icp-ms

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