Gasboy Islander Prime Instruction And Installation Manual page 103

8.4 Printer
Fault
Paper is not being cut at the
end of the printing.
MDE-5411A ForeHB Islander Prime Installation Manual · October 2018
Probable Cause Checks
No Communication with the Printer
RS-485 cable is Check the RS-485 cable connections
disconnected. between the printer and OrPAY1000.
LAN Cable is Check the OrPAY1000 LAN cable.
disconnected.
Incorrect Address Check printer address jumpers (no
settings jumper means that the address is
70HEX).
Faulty printer
Paper is Not Automatically Cut
Incorrect SiteOmat Check SiteOmat printing settings.
setting
Faulty printer
cutter
Faulty printer
Troubleshooting
Corrective Action
Make correct and
good connection if it
was incorrect.
Make correct and
good connection if it
was incorrect.
Set the correct Hex
address in SiteOmat.
Replace the printer.
Set SiteOmat printing
settings accordingly.
Replace printer cutter.
Replace printer.
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