Christie CP2306-RGBe User Manual page 93

The projector image flickers, contains shadows, or dim.
Resolution
• Verify that the douser is open.
• A fold mirror or integrator rod misalignment could exist. Contact your Christie qualified service
technician to resolve the issue.
When the projector is turned on, nothing is displayed.
Resolution
• Ensure the lens cap is not on either end of the lens.
• Ensure the light module is on.
• Confirm all power connections are still good.
• Ensure the douser is open by verifying the state of the douser on Main panel.
• Ensure any test pattern other than the full black test pattern displays properly.
• Verify the correct display file is selected.
• For cinema connections, verify the correct port is selected.
The displayed image has artifacts such as smearing and double image perception.
Resolution
• Verify if there is a synchronization problem with reversed 3-2 pull-down in the 60Hz-to-24Hz film-to
digital conversion and correct it at the source.
The image appears vertically stretched or squeezed into the center of the screen.
Resolution
• In the left navigation menu, tap Image Settings > Source File Setup and verify the resolution and
aspect ratio settings.
• In the left navigation menu, tap Image Settings > Screen File Setup and verify the lens factor
settings.
The colors in the image are not what I expected to see.
Resolution
1. In the left navigation menu, tap Channel Setup.
CP2306-RGBe, CP2308-RGBe, CP2310-RGBe User Manual
020-001835-02 Rev. 1 (05-2021)
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Troubleshooting
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