Hayward OmniLogic Troubleshooting Manual page 46

2. Wi-Fi Connection: "MSP Not Found" (cont.)
NOTE: Mobile hotspot generally rely on cellular service. For best results, make sure
cellular service is 3G or better when conducting a mobile hotspot test.
Power cycle MSP Register while connected (Hotspot)
Step 2Q
Step 2R
On the MSP, power cycle the MSP (pg. 22). When the Setup a mobile hotspot and connect the MSP to that
OmniLogic boots back up wait 3 minutes & attempt hotspot (pg. 23). Attempt registration. IF still NO IP
registration. IF successful, problem is solved. IF addresses, then go to 2S. IF Registration is successful,
unsuccessful go to 2R. contact a network professional*.
*IF IP addresses appear after connecting to a hotspot then the problem is likely related to: Internet
is down, slow Internet speeds, firewall, IP conflict, port prioritization, or parental controls.
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