Wi-Fi Connection: "Msp Not Found - Hayward OmniLogic Troubleshooting Manual

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2. Wi-Fi Connection: "MSP Not Found"

MSP Not
Found
Firmware
YES
up-to-
date?
NO
Update
firmware &
retest
Proceed to
Section
3, ( to
diagnose power)
Go To Section C
(pg. 32)
Go To Section B
35
(Next Page)
YES
HLWLAN, MSP,
Is the MSP
& injector
configured?
connected
properly?
NO
NO
Configure
MSP &
Fix & retest
retest
Replace:
HLWLAN
On MPP, is 24VDC
YES
present at "HLWLAN
Power"?
NO
YES
Under dynamic, MSP
has IP addresses?
NO
Are the
On HLWLAN, are
YES
the power & one
of the LAN LEDS
YES
NO
YES
diagnose power)
YES
ON/flashing?
Verify network
NO
Do Ethernet
cables pass
LAN test?
Connect phone or
Wi-Fi enabled
device to network
Replace
failed cables
& retest
Run Ookla, are
speeds higher
On MPP, Is
than 3MB/3MB?
the 24V
NO
LEDs ON?
NO
Identify location
where speeds are
Proceed to
Section
3, ( to
relocate HLWLAN
name &
password
YES
sufficient &
& retest

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Donald White
April 16, 2025

No pool or outside air temperature display. Service mode shows both installed.

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